Thomasnet.com

Like many reviewers said, they lock you into a year contract because they know for a fact nobody would make it past month 3. Insane to pay over 250 bucks a month for a "listing" on a website very few people use anymore. I literally get more page clicks from google and google my business in a single day then i did from them in 6 months. But like me, plenty of people are desperate and fall for their incredibly well done sales pitch. The salesperson straight up lied his $#*! off on how we were ranking on google. He quickly diverted when i called him out. When you seem to be on the fence on whether to sign the contract or not they hit with the age old, "Oh we can't squeeze you in this month anyways we are full but i'll call my supervisor and see if we could make it happen" Yeah, i feel so dumb falling for that. When you complain to them they do pretend to be apologetic and will offer premium "upgrades" to your listing for free. Spend your money on a website or literally on anything else instead. I will say, the WebTrax tool is pretty interesting, but doesn't really result in any sales. The only thing ThomasNet is used for anymore is companies using it to solicit YOU and contacting YOU to sell you something. Please, dont give these snake oil salesmen a single dollar. They are riding a sinking ship and milking it as long as possible. Just look at the google trends search data for them.

We paid them for a "year" advertising, website redesign, and SEO. After 4 months we had a new website, but the number of actual customers contacting us through our site is down over 75%? Our company has had a website for over 10 years and our inquires have cratered since Thomasnet has taken over. Now we are told the contract is for 18 months and we are still paying.
This company front loads all of their work, which is basically only building a website that can be done for a fraction of the price other places, and then coasts for the next 12-14 months. It has been a massive expense for our company with little or nothing to show for it. Huge mistake.

I think this is my first time ever writing a negative review for a company, because it was that bad.

I recently finished a 12-month advertising period with them and have nothing to show for it.

They also offer website services which I unfortunately used and it was a nightmare. Process was supposed to take 4 months, but it ended up taking 12. The website was so poorly done. Our blog page didn't even work after going live. Once they fixed that, we literally had a blog post on our website that was for some other company. They didn't catch those glaring mistakes and others during pre-launch or post-launch QC somehow.

I used to work for a marketing firm and partnered up with ThomasNet to provide additional lead generation sources to our clients. The agreed plan was that ThomasNet would write an eBook for our client on a specific topic, they would then push the ebook out to their large database, and our firm would receive leads of people who downloaded the ebook. Sounded like worthy endeavor but was thousands of dollars for the investment. You pay up front but if you break it down, each lead ends up costing almost $100 if memory serves me right.

We encountered the following issues:
- First off, their team is just completely unprofessional. They were sometimes behind schedule in building the ebook by months and would only finish if you reminded them about tasks. The work they did was then filled with lots of errors or very unimpressive. I was sometimes embarrassed to share the work with our clients because our firm had a higher standard when we created work for our clients in the past.
- Second - as far as the leads go, the program was a complete fraud. Our team would receive the leads and follow up on them. The leads would sometimes have absolutely nothing to do with what our clients manufactured... example being a furniture company allegedly downloaded a book on thermal heatsinks. Also, I would have a client that manufactured packaging and another that manufactured thermal heatsinks... so completely unrelated... and we would somehow receive some of the same leads saying that people downloaded ebooks for both companies. The chances of that happening are extremely unlikely but we would see this happen all the time amongst all of our clients. The final straws were when our team would get email replies or have live conversations with the leads that would politely insist that they never downloaded an ebook on that topic and they would remember doing so. A few had said they were always getting several calls like this and they could never understand why. It was pretty obvious that ThomasNet was just picking people at random to fill the lead quota they promised us when we started the program. Our management did a very poor job on following up on this but when we finally confronted ThomasNet about this they pretended like they didn't know what the problem was and would lie that there was an error. We were told a few times they were looking into it but again they would never get back to us. It is extremely shady for a business of this size to do this to smaller companies. They think that they can't be touched because they are the big fish in the pond.
- Another area of scamming they would do... you could set your leads to filter to only the types of leads that would be a fit. For example, maybe you were targeting only companies of a certain size or region. If you didn't pay attention, they would often try to pass leads in that did not fit your agreed upon filters.
- Overall we participated in this program with several clients over the course of about 12 months. The results were terrible and it is beyond obvious they are scamming any customers that go into this program. They were always finding different ways to try and explain how the leads worked as opposed to the truth. Then when it came to the other work they did, such as the ebooks or even website we had them work on, they were always behind schedule and provided extremely poor work when finally finished. Run away as fast as you can. Do not give this company any of your money or time.

Been a member many years. Not a manufacturer so don't use much. But it gets better and better. Good for prospecting for manufacturing leads.

I am Abby with All American Freight brokers. I am working on "Thomasnet" from couple of months and was able to get suppliers and manufacturers in my contact. The best thing which I love about this platform is I can search companies by applying filters like regions and product, which eventually lead me to my desired customers. I wish, in the future, may this platform have access to more data which in turn will be helpful to its users.

I recently attended your intro webinar and it was informative and helpful. I am looking forward to effectively utilizing the product.

The site has a large amount of information on several companies. They list the companies size, sales, products, as well as contact information. The site also has a robust search feature to filter out, or in, to find a specific company with certain criteria. Their customer service is top notch. They have customer service to field general questions about the site, but also have engineers and quality technicians to answer any technical questions about materials, standards, products, processes, and anything else. Very helpful!

I was originally lost on ThomasNet.com, there are so many companies and items to search through. I like the idea and knew it could be a valuable resource if I could figure out how to use it. Cathy Ma did a free webinar explaining everything I needed to know and really set me on a track of success to get linked up with the companies that could take our company to the next level. Thank you!

Great search engine for finding and sourcing U.S. suppliers. Easy to navigate and encompasses a lot of supplier information.

Pretty useful webinar. As expected, highly focused on using Thomas Net specifically, but there were some more broadly useful tidbits. Have to reduce a star due to the (as of yet unresolved) mess around trying to get my Nikes.

I really appreciate the different ways to filter for suppliers - we have been using Thomasnet to better understand our target audience.

I found this webinar helpful, it will help me to find vendors to purchase new test equipment at my company.

As a SCM for a start-up company, adding new items (and vendors) to our customer offerings is a big part of my job, and having a resource like ThomasNet is awesome!

ThomasNet Team.
I've been using ThomasNet for decades in numerous supply chain roles with different companies.
Motorola, Nippon Sharyo, Sumitomo, Chamberlain and now Dayco to name a few.

ThomasNet continues to be an excellent resource and experience every time. The site is user friendly with plenty of tools at your disposal. I especially like the one click RFI feature, which sends my request to 5 suppliers at once.

Thank you,
Oscar

We have found some good manufacturers and have established relationships. It is a good resource for raw materials, etc. However, some of the manufacturers who are "Thomas Certified" should be "certified" to shut their doors due to malfeasance. We have first hand experience of dealing with a few of these companies that should only be certified to cease and desist. My guess is that these companies are "certified" because they paid, not because they deserve to be. I agree that at least half of the manufacturers answer inquiries. We do enjoy the daily industry updates.

I am new to finding suppliers and ThomasNet helps me narrow down people making great products right here in the USA. I love Made in the USA stuff if I am going to put my logo on it. I have also attended a couple ZOOMs seeing how to use the Thomas Site better, I recommend this because the people are down to earth and make it a better experience to use their site. I'm new and I feel lucky to have found ThomasNet, my Facebook group for entrepreneurs recommended it to me.