THMotorSports

I placed an order for 4 Pirelli tires at $165. They showed 10+ in stock on their website.
Next day, they cancelled my order, said they were out of stock. Then they changed the website listing and priced them at $265 and magically 10+ in stock!
I emailed them, they gave me B.S response about out of stock and would not honor the price that was originally quoted and ordered.
Dont buy here!

This is what this company does. They don't have accurate inventory on their website so you order a certain quantity, in my case tires. They can't fill the order, but they then take the money out of your account immediately, you then get an email days later that they don't have the inventory. They then take another five days to put the money back in your account. So, the way it seems to me is they know full well that they can't fill an order, but they borrow your money for free for a week before returning it. Almost every company out there does not debit your account until an order ships and that's the way it should be. What this company does should be a crime.

"I placed a order through autoplicity for 1224.23 come to find out a week later that thmotorsports does not have them in stock and does not even know if they will have the part ever again so long story short canceled my order and still waiting for a refund from Michael Novelo the Customer Service Representative that's been over a month now. Stay away from this company"

THMotorSports.com uses a click-through year, car and model to determine what product fits your car. I successfully did this and ordered a $354.84 grill guard for my car. They sent a grill guard for a van. Obviously it does not fit my car. After contacting them about their error they finally provided me with an RMA. The RMA states there may be a 30-50% restocking fee along with me paying the return shipping cost for an error their company made. BUYER BEWARE!

I order a glove box for my jeep. Order said. I'll get it in three days. I got an email that my item is back order. 5 months. I wanted to cancel and I keep getting the run around. This people are some sick bastards. Don't buy anything from this pieces of crap

NOPE scamers, advertised a cheap price but does not have it in stock, you will wait and then never get it

Ordered tires on Wednesday and paid for 2 day shipping to have for the weekend. On Friday the expected delivery was Monday. I called and my tires had not been shipped 2 day as I had requested and paid for. I was told my additional shipping charges would be refunded to me. I was told tires could not be expedited and no other customer satisfaction was available whatsoever.

After a week of shipping after paying for a two day shipping finally got my 4" lift damaged boxes horrible costumer service says I lied about getting the 2 day shipping very rude disrespectful and had a horrible attitude was supposed to get refunded for my 2 days shipping never received the refund and took 3 days to finally get ahold to someone to figure out where my packages where 0/0 would absolutely never shop there again.

These guys have ads all over the internet claiming lowest priced items are I stock and delivered within days. Unfortunately their claims are untrue, they may have the lowest price, but you likely won't actually receive it! They took over $1700 of my money knowing they did not even have the item. After never receiving a tracking number I contacted them. After another day I received an email saying the order should be available for shipping in 2-3 weeks? I received a cold response from them upon requesting a refund and their customer service manager "Michael" is not the epitome of "Customer Service"by any means. They had nothing to say about their false advertisements of in-stock items and made no apologies. Their web site still says they have the item I purchased, so needless to say they have made no effort to correct the issue. I did eventually receive a refund, but it was not quick. These guys have bad reviews all over the internet. It defies logic how they have such a good rating on this site. Do you research.

Best prices I was able to find for the rotors I bought except that one of the rotors that was shipped from their several warehouses never arrived. I checked the tracking info and it said the item was damaged and was undeliverable so I contacted THMotorsports and they looked into it and said they would refund me that one rotor which was fair. It's been a month and a half and I have yet to see my refund. I reach out to their customer service rep Michael that keeps telling me "it'll be processed soon" which is total BS. I've never had any refund take this long to be approved & process. Definitely won't be buying anything from them again and hopefully other customers don't experienced what I've had to go through.

Don't do business with THMotorsports. They took me for $400 for a product they said fit my vehicle but turns out it doesn't. Their website was inaccurate and they would not take the product back because it had 2 indications of bolts being put on. Of course how else would have I figured out it didn't fit! Read the e-mails for yourself in the pictures attached.

I purchased an item in error and initiated a return. The individual on the phone told me that there's a 20% restocking fee + return shipping. At the completion of the return I was charged 30% (the items were unopened). After contacting them again they refused to make it right. There are enough companies out there to do business with and THMotorsports/Autoplicity doesn't have to be one of them.

I ordered 8 bushings they shipped four in one box and four in another box why I don't know? I paid for two day shipping and they forget so it took eight days for Fedx to ship two hundred to my address. They delivered the first box and iam now waiting for the second box to be delivered. I hope it doesn't take eight more days.

Part got lost by FedEx and they are making me wait for a trace to be complete and want to hold my money till they complete the trace making me loose track time and money. Absolutely crap, opened a dispute with my card company to get my money instead of waiting their week plus to get it because they pick a horrible service.

Ordered and paid for a set of tires. It was a great price, but not a too good to be true price. They showed in stock, with free shipping, and not far from me. Thmotorsports canceled the order and didnt even bother to contact me. 3 days go by, I'm expecting delivery, but what I get is a message from PayPal saying I have a pending refund. I call Thmotorsports phone number multiple times... it rings once and hangs up. 5 days after my order I received an email wanting to know if my order was delivered and if I was satisfied with my purchase. I replied with what had happened, and got nothing in return. Thank God I paid with PayPal. I did get the credit, but have seen better customer service and attention to detail by scam artists. Thmotorsports sucks to the 3rd power.

Ordered items stating delivery from manufacturer in 2 days (1 item was 14 days) and items shipped, however when received 3 items had not.

Queried why and was told it would be a month. Asked why no communication to advise of this without me having to chase and was told they had. So asked for this not received communication to be forwarded and it never was.

Over 1 month later chase what is happening. Another month….

So lure you in with good prices but have no stock or commitment to fulfill your order. You have to chase and then when you eventually get a refund, buy elsewhere.

Save time and hassle and just buy elsewhere in the first place.

Took a bit to deliver, but, when checking other sellers it would the same or longer. Very cost effective for exactly the same part. Every time I asked for status they replied. On the phone, internet. You might desperate sometimes, but it is what it is. Got here my new springs for my old boy to give the right stance to it.

Order $500 worth of parts. Inquired as to the whereabouts of my order, no response.
Order was cancelled and not notified.