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The Whiz Cells Reviews Summary
The Whiz Cells has a rating of 4.2 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.
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The whole process was so smooth and extremely easy. I was impressed, to be honest.
Nothing to worry about other than whether you should sell or not.
I highly recommend.
I was quoted a price based on the condition of my phone and this company held up it's part.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Great and timely communication. Sent over payment as soon as they were able to verify the product on their end on receipt.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
(The) Whiz Sells lowered my trade-in price a bit without a valid enough reason but I was able to bargain with them a bit and get a bit more for my iPhone. Payment was received the same day! Courteous and communicative. I would definitely do business with them again but next time I'm going to try to sell my phone or tablet myself first. Still recommended!
Thank you for the positive review. The valid reason was given. Our website states that we purchase iPhones with battery health/capacity greater than 85% & the device that you sent in was 80%, which was clearly explained. We are sorry if there was some confusion due to our communication on this matter. Should you have any devices to sell in the future, please remember us as we would love to work with you once more as we have twice in the past.
Highly recommended! Fast payout! Courteous service! SASE included to send device to them too! Sold my Pixel 8. Got as stated amount. Will use again!
To say doing business with The Whiz Cells was a pleasure is an understatement. The whole process was quick and easy and the same day they received the phone I got my money which was exactly what they originally offered to the penny. If I ever have another phone to sell I will definitely be using them again.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Super fast transaction. Turn around time on inspection was extremely quick. Fair market value with my trade in. Will gladly do business again with the Whiz Cells!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I have used 3 other sites to sell electronics, and have been satisfied with those 3. For this particular phone I really needed the highest payout and Whiz Cells was $70 higher than the best of the 3 I usually use.The offer was honored (phone was excellent) and payment was very fast. I will definitely consider them the next time I need to sell a phone.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Simply a misleading offer for my phone. Very vague phone condition choice on your website that made me an offer way higher than what I was actually given.
You should be ashamed of your shady business model
There was nothing misleading about your offer nor was there a vague phone condition choice. You sent us a Google/FRP locked device. Our website is clear that we do not purchase iCloud/Google/FRP locked devices. We sent you 3 emails asking you to remove this lock. We never heard from you. We then send you 3 more emails requoting the device due to the lock being present in an effort to gain your business now & in the future. You didn't respond to the first 2, but accepted the 3rd one. You were promptly paid out afterwards. Had you just responded to our emails, we could've explained the situation to you, remedied the issues if you provided the solution on your end, & paid you out what you were quoted originally. If you weren't happy with the requoted offer you could've declined it & we would've sent it back to you. You did not. You accepted. Even after you were accepted & paid out, we offered to send the device back to you.
Very easy to navigate and no confusing instructions. Thanks so much!
The promised amount was not paid and there was no chance to reject the new offer. Instead, I was forced into a much much lower offer which I would have ultimately rejected have been given the opportunity.
I had an old cell phone sitting on my desk for at least three years. I kept it for a backup just in case I needed it. I started thinking how it loses value every day. I searched online to find a buyer and found WhizCells. I got top dollar for my smart phone and tablet. They offer free shipping and many ways to receive payment like PayPal, direct deposit, and check. Their process was unbelievably fast. In less than a week the process was completed. I received great communication throughout the process. This company must have a great leadership team and the best employees to perform like this.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Did not get gift card or did not get my phone back I would like one or the other I was not satisfied
Your gift card was emailed to you. You never emailed us that you didn't receive it. If you were to simply contact us we will send you the link again.
They were right on
Even though I didn't
Give the correct information
And model.
They emailed me a shipping
Label once it was received
I got my money.
I would highly recommend
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Awesome! Time Saving! No Scams where you have to purchase something from them in order to make the transaction happen. And it was very fast they paid me on a Saturday.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Quick and easy to understand. Simple question and no delays, No problem 😊
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
The representative Bryan who assisted me was great.responded to my emails promptly & the transaction was smooth….only thing I wasn't informed of was that 50% of my funds was placed on hold via Paypal…when I contact PayPal they say it was t he sender who caused t he funds to be placed on hold…
Our apologies that this has happened. However, as discussed via email this is out of our control as PayPal has placed the funds on hold, not us. PayPal has acknowledged that this issue is on their end, not ours. We are working with you & PayPal to try to get this resolved & we offered for you to refund the amount & pay you via another method.
The amount quoted was the amount I received. Super fast payment, great communication and smooth transaction. I 100% recommend!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They were honest and patient with my questions. Representative responded very quickly to my concerns. Was polite and dedicated in responses and resolve of issues. Will use service in future.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They quoted me an offer than offered a lesser offer for a burnt image issue. They sent pictures after I emailed them but it doesn't show the issue that they say the phone supposedly has. I took great care of the phone. It had a case and everything. This was very disappointing.
We were very disappointed as well. The original quoted offer was for a OnePlus 11 in "Excellent" condition. As stated on our website Excellent condition is defined as flawless & in like new condition, with less than 10% of devices qualifying. We received a device that had burnt in images that were clear in the photographs that were sent to you.
Easy website, fair price, follow through and communication was great. 5* review!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They paid me what they had quoted and it was a very reasonable price. The transaction was also amazingly fast. I highly recommend.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.