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TheTreeCenter has a rating of 2.6 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheTreeCenter most frequently mention customer service, local nursery and gallon pot. TheTreeCenter ranks 4th among Trees sites.
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I ordered arborvitae trees and one Japanese maple. The arborvitae trees looked great and are doing well. The Japanese maple is a little more delicate and came with some broken branches and a little browning on the leaves. Hopefully it recovers fully. I think it will.
My hydrangeas arrived healthy, but a little withered due to the extreme heat. After a little water they perked up, beautiful as ever!
Plants arrived in a timely manner and were boxed well. The 5 gallon ones were a nice size and full. The one gallon was small. It is better to spend the extra money for the larger size. The bad news is that all 3 have leaf shot fungus. I am hoping they all survive. We'll see. Trimmed the majority of the diseased leaves off which of course made the plants shorter and way less full.
Ordered quite a few plants/trees. Most were ok, but 3 died within a week of planting and another one looks like it might be dying. No guarantee or warranty unless you pay extra. Trees not what they picture. Delivery and packaging was good. All orders received within 2 weeks of placing order. Will wait and see how many more die before deciding to order from them again.
Beware of buying from this company! The pictures of trees they have on line are very deceiving. My tree arrived in a pot with loose dirt instead of a bag as promised in the description. The tree was so small that you could not plant in the down. I paid $126.00 for this tree that was worth about $25.00. Don't fall for their pictures or descriptions of trees and plants. You will disappointed. I issued a complaint with them and they never contacted me. Do not waste your money buying from this money..
The trees were abut 3 ft tall and looked healthy. Arrived very promptly. Smooth transaction. I was kept apprised of their arrival time so i was able to coordinate and have them planted soon after.
First time buyer. I was impressed with speed of delivery and quality of packaging and planting instructions. Shrubs are planted and happy in their new home. Will be back.
I am new to TheTreeCenter this season and I have gotten 3 separate large orders and they knocked it out of the park each time. Plants arrive in great shape due to their wonderful packing methods. I got a great vibe from their website and I have not been disappointed. I love all the information available on their site also, it makes me more confident in what I should order for each area I am planting. I will continue to order from them until I am out of room!
I have ordered several times from this company and am pleased with the promptness and quality of the shipping process. The plants all arrived in perfect condition, healthy and ready to be planted. I will certainly use them again.
Got them in good condition in the package. Planted them like 2 days later that was about 2 weeks ago. They are doing good still fingers crossed. I do recommend them better than homedepot or something.
Over the last month, I placed several orders with the company. All were delivered within 2-3 days. Plants arrived in excellent condition. The packaging is superb and very protective of the shrubs. The only thing negative that I can state is that you better order the largest sizes you can. The two gallon shrubs are much smaller than expected. The beautiful pictures give a feeling of very large plants. They are only photos of fully mature ones. Other than that, the shrubs are beautiful and healthy and are so far prospering very well. I now have over twelve very exotic plants in my yard. My front plantings are the envy of the neighborhood. Over all, I am very happy with my dealings with The Tre Tree center and have been suggesting them to all my friends. Just be careful on the size you order. I am an 81 yr. Old gardener and so far my plants and I have escaped Covid19
Overall, I'm satisfied with the plants and trees I received from the Tree Center. A couple of the plants arrived partialy broken so I prunded off the broken limbs and I'm hoping they will survive - only reason for the 4 rating. Watering right after you receive the boxes is important - some of the plants have experienced shock as parts have dried up and died. I think this is expected given what we are asking the Tree Center to do in order to receive our new trees. Now for the positives - trees and plants arrived as prescribed with no errors. I didn't have to go to the local nursery to drag the plants home or pay the high prices being offered at the nursery for larger fuller trees - I am okay with getting smaller trees that are easy for me to plant on my own versus having to hire a landscaping crew to do the planting. Everything is planted now and looking good. Saved a lot of $$'s doing it myself.
Great products, shrubs arrived in good healthy condition and in a timely manner. I would most definitely order again
I wondered how a live plant/tree would handle the shipping process -- but it arrived in very good condition. It was obvious that the Tree Center put a lot of time and attention into the packaging. The tree is in the ground - so far, so good!
Everything I ordered arrived in great condition, and is doing really well! I couldn't be happier! I will definitely be making all future plant purchases here
We received our plants very quickly they were packed with TLC and we planted them today. Can't wait to see how they fill in to create a privacy fence.
All arrived in great shape. Many thanks... Wonderful prices... fast service This was my third order...
Trees were delivered quickly, arrived well packaged. They are still alive so far:-). Great service! Thank you
Customer service was excellent! They handled our claim quickly and professionally! This is a great company to do business with!
Bought 3 Little Gem Magnolias. One was a little beat up as 2 were packed together but all in all they were nice trees and are planted in my backyard. Watering everyday to keep them in good health. I will order other plants from the tree center later on. Shipped fast and received them in 2 days. Very good service,
Thanks, Carole R.
Answer: Do you have avocado trees in any of these varieties? Bacon Brogden Fuerte May Winter Mexican
Answer: They had the tree that I was looking for. Packaged perfectly. Quick ship. Beautiful, healthy and green. Even came with Christmas wrap on the pot. Nice touch. I was very pleased.
Answer: Never tried to get hold of customer service I've had no need to.
Answer: Hello! The 3 gallon Skip Laurels are going to be about 2-3 feet tall, and the 5 gallons are going to be about 3-4 feet tall. You will want to plant these between 2 to 3 feet apart, so, if you have a 20 foot wall, you'll need between 7-10 plants to suffice that space. Hope that helps! Please contact us at [email protected] should you have any more questions. Nicole B. | Customer Service
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