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The Sill has a rating of 4.4 stars from 790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Sill most frequently mention customer service, great condition and olive tree. The Sill ranks 3rd among Plants sites.
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Received the item incredibly fast. The tree has already exploded with new growth and color. Will absolutely purchase again.
I received it promptly and it was in pretty good shape. It was cut up pretty bad in a few places. I don't think I will order again. Going to a Nursery prevents damage in transit. Thank you.
My friend just messaged me last week that the orchid I sent to her when her Dad passed away, bloomed the week of his anniversary. She said, even after 5 years, it is still as gorgeous as ever! Thank you, Sill. :) Mary Pat Heelan
I've been shopping with The Sill for a few years... in fact, I'd say 90% of my plants are from The Sill. Learning to be a good plant mama would never have happened without all the advice and beautiful plants I've gotten from The Sill!
I bought the plant. It arrived in good condition. I was surprised that FedEx had handled it well. I worked for FedEx and I know that packages usually just get thrown around, but not this one.
My order was missing something that I purchased, and they emailed me back right away saying they would send it asap. It was on my front porch within a week. Great customer service!
Bought a moonshine snake plant for the best friend of my daughter. This is a house warming present for her new apartment in NYC. She loves it and the pictures she has sent of the plant look great!
I received three plants and two out of the three have fungus gnats. I've had to isolate the plants so that I don't infest the rest of the plants in my house.
This order was a gift that was stated to be delivered in time, however upon placing the order and providing payment, the delivery date changed and the gift arrived too late for the recipient. So I was very disappointed to say the least.
The orchid arrangement is beautiful. Unfortunately, I didn't realise delivery would take one week until after I had confirmed purchase. I had wanted it to arrive within 24 hours as a get well gift.
I can't say enough about the excellent service that The Sill provides!
I highly recommend the unique plants and outstanding service available from The Sill.
I highly recommend the unique plants and outstanding service available from The Sill.
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I've been really happy with the plants, shipping, and customer service from The Sill. I also really enjoy the virtual workshops.
I received a damaged plant after waiting 2+ months for it to arrive with no meaningful solution. I was instead told to regrow the plant myself.
Plant was in rough shape. Lost a bunch of soil in transit. Hoping I can save it. But it's been looking pretty sad since it arrived
The cactus took longer than expected to arrive but I wasn't in a hurry. When it arrived it was well packed and in great condition. My only issue was the way it was shipped required me to remove the plant from the pot entirely to remove the packaging which sucked and there wasn't enough soil to replant the cactus. Luckily I had some on hand. The cactus just was not shipped potted with an appropriate amount of soil I would have had to add more even if I would not have had to repot it to remove the packaging.
I ordered a jungle's worth of plants for a new office. The plants arrived in good health in attractive planters. They've transitioned well to their new home and I'm ordering two more hanging plants.
The online shopping experience is beautiful, professional, and slick. The packaging seemed nice but the plant itself came out of the package halfway dead. Brown sagging leaves, some of which fell off during unpackaging. Disappointing!
Paid for heat pack, but was not included in shipping.
Lots of blackened branches, hoping it bounces back

