The Last HuntReviews 85

Not sure why its poorly rated here but I got brand new Hoka Clifton 8 delivered at CAD 107 next day...no one could match this!

J'ai acheté un sac Matt et Nat sur leur site. Après 5 semaines le sac est en décomposition! Je leur ai écrit et envoyé des photos. Tant pis pour moi mais ils ne feront rien pour ça. Voilà la réponse que j'ai eu...

They have no quality checks when sending out orders. Should have read the reviews and believed them. They sent an expensive yoga mat that was clearly dirty and was damaged. I have pictures. They asked me to return but the return is a really big hassle for me especially with a large item (the box is huge). For partial refund they only offered 10% and after convincing a mere 15%. They were prompt with offering the return label so I'll give them that. I haven't received the refund yet but I will update this when I do.

I have had two bad experiences with The Last Hunt and the listed sizes. This is important because of their 'no returns' policy. The first was with a pair of shoes where the size listed was 7-7 ½. I am a size 7 and was hopeful with fingers crossed. The shoes arrived and they are closer to a size 8.
The second bad experience was with a Micheal Phelps Wetsuit. All I could do when I opened the box was laugh. I had read reviews that had recommended sizing up because the size chart is skewed for the smaller. Normally I am a Women's Medium, so I sized up to a Women's Large. When I held the suit up it was more likely going to fit a 14 year old child... No where near long enough in the torso and will only stretch enough to cover a lanky pre-teen.
I would only recommend shopping with The Last Hunt if you know the product lines really well, or are able to try them on in a local store to determine your sizing with that company.
Deals to be had, but shop very carefully on this site.

Don't listen to those salty reviews. Go try you item first at Atmosphere which is the parent of the last hunt and then make your order. Why? Because they clearly notified you more than once that there will be no refund or exchange based on size, only on defect items.
Ordered a arctic parka the north face and delivery was less dans 48 hours and the coat was in perfect condition.
Please stop wining about customer service while you clearly got notified that there is no refund and exchange. Period.

I am obsessed with The Last Hunt. I have placed at least 23 orders according to my order history and will no doubt place many more. A lot of the complaints I see are pertain to sizing, which if you read the small print you will know they do not accept returns due to size or fit only for misrepresented or defective items. I keep a list of things I like in the stores and write down what size I fit so when they are out of season I can scoop them up. It helps to use other sites reviews like REI or Zappos to figure out sizing. I have saved so much money buying from The Last Hunt, especially when they have sales and the shipping is usually super fast, maybe a bit slower during big sales. I cannot recommend this site enough.

I have ordered a pair a boots in size 11 1/2 45 men's... the sent me a cheaper model and size 46 without notice! I have sent several emails... they don't reply to emails. It seems they do that quite often! Last hunt... last in customer service!

BEWARE! This is a SCAM COMPANY! I ordered a very specific jacket and they sent me it in a completely different colour. I e-mailed the manufacturer of the above product and they informed me that the colour of the jacket I ordered has been permanently discontinued, despite the fact that The Last Hunt is still advertising it on-line as being available. When I contacted TLH with my concerns that they had sent me the wrong product, they did not response. In short, they are dumping stock and will send you what ever is in the warehouse vs. what you ordered and paid for. AVOID AT ALL COST!

I purchased a Spyder mens winter coat 2 weeks ago. They sent me a toddlers snowsuit instead. Since then I have sent 4 emails with no reply, return or refund. I was a loyal last hunt customer as I have purchased 4 coats in the past from them but will never shop here again. The parent company is Altitude Sports but they will not take a call from a client to rectify their careless mistake.

I have bought several times from them. I do have to say they deliver fast. But they make mistakes with the sizes and their customer service needs major improvement. I have sent several emails and they do not respond. Their products are good and their prices are good.

Received boots which has a hard seam on the sole which do doesn't make possible for use it. Wrote in support without answer!

This company has brutal customer service. Will never use them again. Not worth savings a few $$ for last years products. So many bad reviews and i wish i did more research... that's my bad. Now i'm wanring others.

Because costumer service is a real nightmare. Chose and paid for same day delivery on a monday mourning. Didnt received the package when I left for trip on the wednesday PM. tried to get in touch on tuesday with no success. Shipping company didnt have the package then so I told them not to send the package cause nobody would be able to pick it up. No answer. They answered me on thursday to asl
Me if I got the package (no!) and then they never wrote me back after that. Its been 6 days in a row I send email asking for a refund without an answer.

I check the items first in-store, try the shoe sizes (Merrel, Keen, Salomon) before I order. Everything i bought from The Last Hunt site I am very happy. Fits me well, no defect and 50-60% discounted.

I ordered from last hunt for the first time. They are scam artists. They sent me the wrong sizes and wrong items. They lie 1 they do not have any return or exchange policy. They will take your money - Rob you - and will not respond when you tell them they sent you ALL the wrong items. Please do not order from this company. They are a fraud

Not really sure how they can justify their return policy, mainly because a lot of their products are not true to fit. You order an extra large, and its bang on right size, but then you order a large and its bigger than xl. And if you cant exchange based on that, then that's an issue.

I saw a lot of negative reviews for this site and was a bit skeptical about ordering from it. However, I went for it anyways based on another 5 star reviews - know your size in things and if in question, try it on in another store for fit as their return policy is final sale. I bought a pair of limited issued Vans High Tops in my size and they showed up very quickly and were as exactly as described.

No phone number to reach them, no e-mail adress, the only was they can be reached is through Messenger on their FB page and its administered by a robot... so they simply NEVER reply.

Try the item on at a store that carries it and then order from last hunt and save $$. They warn you MULTIPLE times that it's last sale, so if you don't know that. It's on you. I'm 100% satisfied with my Fjall Raven coat that was 399+ at mec and I got for 250. Awesome site and quick delivery.