The Last HuntReviews 85

Ordered a jacket for a trip to Colombia. Paid extra for shipping to be guaranteed 5 days ahead of my trip. Jacket never arrived. Company offered no refund and a $10 coupon. What a joke. Avoid this company like the plague.

NO RETURNS NO EXCHANGES, GET THE WRONG SIZE YOUR SCREWED.
Purchased $150+ pants and top for my better 1/2, got the wrong size... SOL!

These products are definitely counterfeit. Bought my daughter and myself a spyder ski jacket and they are not warm at. I can only wear a couple times before having to buy a new ski jacket. They are labelled exactly like the real ones but they not warm at all. My son has a real one and the fabric is windproof, and he is never cold. There is no way these authentic. They do a very good job of making counterfeits.

So I bought a winter jacket but the coat was mislabeled, I ordered a medium the zipper tag reads M, the label inside reads S. I've sent numerous emails to them and they responded once and then no further response from them to return the item. It's a small! It's not my fault it was not labeled correctly. They stopped responding to my emails.

Can't believe in 2024 there are still frauds like this in Canada. They use fine print to reject all exchange/ refunds. I couldn't find any where to review their company couple of month ago. Cuz they got no listing on any mainstream websites. Only a bunch of like made up Reddit threads. They sent me a jacket that does not match description and is wrong in size. Told me to get lost because I didn't read their fine print. Can't believe they are allowed to operate, probably run by offshore scammers.

IF you shop here, remember they don't offer refunds. Apparently it is in their very fine print. If the shoes /item don't fit - too bad. You threw your money away. If what arrives is something you don't ever recall even looking at. They just take your money. They just took over $100 for no-name crap running shoes that were sent. When I was shopping I was only look at Roka runners and somehow these no-name whatever they are were delivered. No refunds. No integrity and no accountability. I would have paid return shipping as I WILL NEVER wear these CHEAP SHOES and I definitely would NEVER have bought no-name shoes for +$100 dollars. TEMU and WISH are better than these CHARLETONS. IF YOU LIKE TO THROW AWAY MONEY BUY STUFF AT #THELASTHUNT

They had apparently used the wrong carrier and I gave them 2 months to sort it out and no follow up whatsoever. I had to contact the carrier myself and they said LastHunt never gave them the order.

Be aware that if you do not receive delivery of an item, their business model is...
The customer is always wrong.
I will never shop this site again.

I am still lost and confused by your response!

I just now looked at your website and XL Shifter pants are still available on your site. As per my request to change the order from XXL to XL for both pairs of Grey pants, are you stating that even now the Grey Shifter pants in XL are not available and further more that you are going to once more be cancelling and refunding my original order for the two pairs of Grey Shifter pants in XXL?

Your response is ambiguous and not helpful in the least!

How can you write that "they are sold out" and yet still have the items for sale on your website? This is on the verge of "false advertising" now that you wrote at 3:47 they are sold out, and yet at 4:44 they are still listed on your website?

How can I shop with any certainty on your website? Why are you having this problem with "real time" tracking of inventory all of a suddwn?

Are the two pairs of XXL Grey Shifter pants coming or not?

Are the Grey Shifter pants in XL that are still showing on your website available or would that be another misleading item on your website?

This is a terrible way to do business and a huge departure from the dependable system you used to have!

What has gone wrong?
When will I receive notice that the 2 pairs of Grey Shifter pants I XXL will not be fulfilled?

I don't understand what has happened to your company!
What's wrong?
Sincerely and most disappointedly

Items no longer available at the advertised price when I ordered but now available at a higher price?

This is shameful!

First time buyer... great products at great prices! Shipping was fast! Well packaged!

I've ordered to popular stores and wasn't as near what I've experienced with the last hunt!

Highly recommend all the way!

Repeated mistake in 2 orders: I ordered shoes, they sent me the wrong size, I had to send them a series of messages with pictures of the shoes. I was sent a return label and had to go to the post office to return them.

I ordered again, the same product, they sent me back the wrong size. Again.

They offered nothing else or more than during their 1st mistake.

Worst after-sales service. Worst team in shipping.

I live in Nova Scotia and have been ordering from The Last Hunt for a few years now. My most recent order was received today.

As a mom of 9 year old twins and a 5 year old, it is always difficult to keep up financially with clothing, footwear, outdoor gear, etc as they are constantly growing. This site has really helped our family to keep up!

I recently put in an order during their big clearance sale (they have these sales regularly) for 2 Jansport backpacks, a women's Lole jumpsuit, 2 women's Frank & Oak coats, and 3 pairs of youth sneakers (2 Reebok and 1 ASICS), and a pair of Men's Bogs boots. The order was $410 after tax and delivery. I received it within a week and *every* item was of superior quality. Not only that, but I felt satisfied with the price and happy I was able to afford these great quality items for my family.

From a very satisfied customer in Cape Breton, Nova Scotia! :)

The Last Hunt is clear and specific on their website that all sales are final, which is fair considering the deep discounts the site offers. You need to know your size and be willing to accept the terms as specified. If you order what you believe to be your size and it doesn't fit, you bite the bullet and gift it. But what if Last Hunt sends the customer the wrong size? They don't care. You're still stuck with the product even though they have failed you as a customer. Terrible business to deal with and will avoid doing so in the future, no matter the good quality and discounts offered.
The Last Hunt is so pathetic there is no way you telephone them to return their mistakes. Sad indeed.

So I paid extra for quick shipping and my package has now been delayed by over 10 days. No replies from them via email. GARBAGE customer service. I'm beginning to think that my item won't show up at all!

I ordered a Cotopaxi fleece hoodie. It shipped to me 2 days later. Perfect condition. Size and colour as ordered. Very pleased.
I read the reviews after my purchase so I was really nervous about opening my package...but was thrilled it was amazing!

Tested the same shoe at MEC and it was the right size, I ordered the shoe from them and it was a smaller size. How I'm not sure! Either there's some play here with the tags or this is just $#*!ery. Customer service is as blant as can be.

Even if something isn't like the picture shows or doesn't fit right this company will never exchange credit or give you're money back I suggest taking you're business elsewhere

I gave it five stars so this Importent comment would be seen. I lost over $400 on my purchases with these con artists. Bought shoes that were improperly sized. I am a size 11, I ordered size. 12 because of the comments from other buyers that they experienced sizes were incorrect and to size up. And they were still too small. In addition there is no option to return them and no option for a trade in. My shoes fit but my wife's did not but my shoes after 20 minutes gave me huge blisters on my heels even though these shoes were classified as blister proof and these people could not care less. This is the worst online experience I have had to date. I hike with over 30 professional hikers every week and they will all know how terrible my experience has been. Consumers Beware!