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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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Our holiday was amazing, I recommend the DLE package for those who wants to have a luxury experience in Dubai, thanks to Sana and Malika for their good collaboration.
They did they best a point but i hope this time it will be better.
Very good Trip it was Amazing I enjoyed it a lot, Yacine was very professional in his work and organization Thank you The first group for this opportunity
My arrival date is earlier than the available date. I am arriving on the 20th of June but had to fill 22/02/22 so that I can submit the form
شكري الكبير و امتناني العميق الى المدير اسلام و فريقه
The trip was amazing, we enjoyed everything, and we got the honor to be one from Ciel Owners, many thanks to Sana from DLE, And Salah the consultant for handling every details.
Our trip was very successful thanks to Yacine from the Dubai lifestyle who really helped us and organized the trip very well, his choice of hotel and activities were perfect, the investment tour was very interesting and it was just perfect.
السلام عليكم ورحمة الله وبركاته
لقد سعدنا بترتيبات الزيارة ، كانت تجربة فريدة و ممتعة جدا ، كما ان متابعتكم الشخصية من طرف الموضفة مليكة اولا باول ادخلت السرور فينا و كانت محل تقدير و احترام.
I want to thanks Sana for her good arrangements to make our stay Wonderful, the hotel was nice, I recommend it for everyone, Good Work TFG team.
Your hospitality and sense excellence together with resolve to forge ahead in all explorable domains of success to leverage capacities
الفندق مرة حلو مشكورين على الاستقبال و حسن المعاملة
Warm welcome, professional team, and excellent products, I am more and more impressed by The First Group, Yacine was very professional he is doing a good job I recommend him highly
I will give my honest opinion after my travel.
Bonjour, j'au suis entrain de vivre une expérience approfondie aux travers vos conseils et orientations. Cela m'a permis d'apprendre plusieurs choses à la fois. J'en suis convaincu qu'après avoir passé des années dans cette expérience en ligne, je suis grandi et je continuerai d'apprendre car en apprend chaque jour.
شكرا لكم واتمنى ان يكون الامر على ما يرام
We enjoyed our stay, the holidays was great, we had a fantastic time with The First Group, Sana was very helpful and patient with us, thanks a lot.
I am very satisfied with First Group and the properties and services they offer. Thanks to Yacine to make our stay unforgettable
I would recommend it to any investor who wants to invest in Dubai.
The First GROUP is a better-organized company that provides good service, Yacine was very helpful and I thank him to be here for us during our stay I am very satisfied with the services provided. The reception and the investment tour were a great experience, we are planning to invest in our next trip to Dubai Thank you
الحمد كانت التجربة حلوة وما قصرتوا. كل الموظفين كانوا متعاونين جدا والفندق كان حلو ايضا
Bonjour TFG,
Je viens de passer une semaine remarquable à Dubaï avec votre pack Discover Dubaï.
Je voudrais vous traduire ma grande satisfaction pour votre accompagnement qui a rendue ces vacances si spéciales.
J'ai énormément apprécié la disponibilité et la courtoisie manifesté par Malika qui a ménagé tant d'effort pour nous accompagner pendant ces vacances et des fois à des heures tardives, son travail a rendu notre sejour tres agreable.
Merci à Malika et merci à toute l'équipe de TFG.
Ce voyage était vraiment super grâce à notre ami Yacine qui nous a aidé à profiter et à visiter les beaux endroits de Dubaï très bon choix d'hôtel et le personnel était très gentil vraiment Merci TFG
السلام عليكم ورحمة الله وبركاته. رجعنا الى جدة بحمد الله. و اشكر ياسين على حسن الضيافة، وحسن تنسيق برنامج الزيارات والاقامة فى دبى، وجزاك الله خيرا.
Merci beaucoup a toute l'equipe de The First Group, Nous avons passé un merveilleux séjour.
الله يعطيكم الصحه ومشكورة الاستادة سناء على كل شي قدمتيه لنا في هذي السفرة والشكر موصول لاخوي ادهم وسلامي لكم كثير
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members