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From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
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هناك امتياز في التواصل من طرف الموظفين في الترويج والسفريات مع التفهم مع العميل
We learnt a lot about the different investment opportunities and family holiday packages. The presentation by Innocent was amazing. You could actually own a holiday home for 30 years with minimum contributions. You could also own property in Dubai if you can afford it and make money from it
انتم متميزون ومحترمون اتمني قضاء وقت سعيد معكم
اريد التواصل عبر الهاتف لانها المره الاوله التي ازور فيها دبي وهذا يقلقني من حيث الارتباك وتضييع الوقت بالاماكن التي لا تعنيني ولا استمتع بها
My best suggestion to my friends and relatives to enroll First group member ship
التواصل سهل وواضح من مسؤولي التسويق
وشكر خاص للأخت أمنية
The website was very helpful and user friendly. Well done!
اتمني حين يكون هناك وعود بالتواصل الهاتفي ان يكون الوعد قدر الاهتمام
I really appreciated the arrangements or organization of the entire Trip. The *******@First collection water front Business Bay local met all my Expectations.Serene environment, so clean, good dining experience with personal touch, spacious rooms and above all good stuff.
Respect du 1er choix d'hôtel
Vous proposez de formuler un choix dans la liste d'hôtels. Nous l'avons fait pour une période indiquée comme n'étant pas chargée en réservation.
Nous aurions apprécié que celui de notre 1er choix soit pris en considération
Il n'était peut-être pas trop tard pour vous fassiez le nécessaire
Merci
Chère Daniela,
Merci d'avoir partagé vos réflexions sur votre interaction avec nous. Nous sommes fiers de fournir les plus hauts standards de service à tous nos clients et prenons vos commentaires au sérieux. Nous aimerions beaucoup examiner plus en détail votre situation dans les meilleurs délais. Veuillez nous contacter à [email protected] et indiquer votre meilleure heure et votre meilleur numéro pour vous joindre. Cordialement,
The First Group
Very nice visit with an excellent guide. The only negative point is the promise to be driven back in the same condition wasn't respected as we didn't subcribe to your project
It's waste of time and they will treat you disrespectful if you don't pay the money they are asking for and same moment they start insulting you its completely waste of time and this people are scam..
Dear Zahid,
We would like to learn more. If you are willing to share, please provide the details of your experience to [email protected] and a team member will reach out to you directly.
Kind regards,
The First Group
The meeting was very great. They detailed everything for me. I was very satisfied, and we will work together in the future.
Ali provided us great tour of the property and explained everything in detail.
He is very knowledgeable person
Thanks Ali
Je trouve l'application facile à utiliser
J'ai rencontré de bonnes personnes dans cette société, soucieuse de répondre à mes besoins et attentives à mes attentes
Excellent hospitality and sharing investment opportunities in Dubai
Dear David,
Thank you for your feedback. We are glad to hear that you have had a wonderful experience.
We hope to see you in Dubai again!
Yours sincerely,
The First Group
تم التواصل و اشكر طاقم الي يعملون في قسم التقيم، و اتمنى لهم الاستمرار بالنظر في تقيم الزبائن.
عزيزي السيد صالح،
ملاحظاتك مهمة جدًا بالنسبة لنا.
لفهمك بشكلٍ أفضل، نرجو منك مراسلتنا عبر البريد الإلكتروني على [email protected] مع إرفاق بيانات التواصل الخاصة بك. وسيتواصل معك أحد أعضاء فريقنا مباشرةً لمعالجة الأمر.
وتفضلوا بقبول وافر الاحترام والتقدير،
شركة ذا فيرست جروب
Big thanks if you make the first choice
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
عزيزي ستيفن
نحن ملتزمون بتقديم أفضل خدمة لجميع عملائنا، ونحن سعداء جدًا لأننا تجاوزنا توقعاتك. شكرًا لك على مشاركة تعليقاتك حول الخدمة التي قدمتها الآنسة أمنية.
نتطلع بشغف لاستقبالك في دبي في المستقبل القريب!
أطيب التحيات،
المجموعة الأولى