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The House Reviews Summary
The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
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Timely delivery, packaging was good, received all items as ordered, will order again. Items are affordable and budget friendly. Great experience overall.
Website was easy, customer support was extremely helpful and knowledgeable, and items were shipped and delivered in strong boxes to keep them safe. Very pleased.
I am happy with the product and I received very quickly after ordering. Thank you for the service! *****
Easy as pie. The House hooked me up with not 1, but 3 completes within two weeks, and all arrived crispy and ready to skate. I've also used them for snow gear and had the same experience. Great shop if you can't get out to your local store or they don't have what you need.
Will definitely buy from The House Again. Was affordable, fast shipping, exactly what I ordered. Easy to navigate web page.
Recently got the kids into a snowboarding lesson... we had no clothes that fit them. I was worried about internet shopping for snow gear, but I found the House web site and Ill be buying our gear from them for the foreseeable future. The prices were amazing and the quality is exactly what you expect to get from Burton and others. Thank you!
Got the salomon escape for a very good price except the medium was a bit tight. I can still wear it but runs small.
Delivery was prompt so no complaint there.
Timely email responses, immediate shipping, and great prices! The-house ships to APO/FPO and not every company will do that. I will definitely buy from them again, and in fact already have.
These were sold as over glasses goggles and my glasses would not fit in any way. The price and quality was good just a poor fit.
Order came fast, with some cool freebies and a nice letter. Really makes you value customer service. I will be a lifelong customer!
As a first time buyer with your company I was very happy with my purchase. The website was very easy to use on mobile and on PC. I did not review all prices as I was searching for a highly discounted snowboard setup for my wife to try out, but from what I did see, the prices were very competitive. We received the product in a timely manner and are very pleased with what we received. When/if we upgrade equipment we will be back.
Great price, service and communication in addition to quick delivery! My glasses arrived well packaged and we're shipped the same day of the order. Will definitely do business with the "HOUSE" in the future!
This is my brand new #1 go to spot.
Lots of discounts and very professional service.
These guys [or gals] are on point!
So happy with this purchase. The House employees were very helpful when I was choosing the board for my son. I know nothing about snowboards and he's new to the sport. He loves it!
Everything was easy to follow on the website, great selection for a great price. Paypal Credit option was also clutch
It's a nice jacket with the features you need, love the look. Would never pay full price for it though.
Great prices, great quality, great service. And I love that I was able to charge it to my Amazon account for convenience
Unfortunately the item did not fit, so I mailed it back today. I did reorder in another size and that came in quick too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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