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The company enjoys a positive reputation for its diverse product selection, competitive pricing, and reliable shipping, with many customers expressing satisfaction with the quality and performance of their purchases. Customer service is frequently highlighted as responsive and helpful, contributing to a strong sense of loyalty among buyers. However, concerns regarding return policies, particularly associated with shipping costs, and occasional discrepancies in product information have been noted. Overall, while the company excels in delivering quality products and customer support, addressing return issues could enhance the overall shopping experience.
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This was a great first helmet to buy! I will say that is easily scratched even on your first day on the mountain. I was happy with it!
I placed my original order and the size I ordered was too small. My fault... returned my order and received my replacement in less than a week. Very pleased!
Ordered a Sessions skullcandy collab softball jacket. Looks, feels, and functions amazing. It really is warm. Was riding in some mid teens weather with just a shirt on under the jacket and without an outer shell. Normally I'd use a similar jacket just for layering but not anymore. Not til its closer to single digits at least. It's both wind and water proof. Breathes pretty good but I did get hot when it was closer to 30 degrees.
Mountain West rider, gets cold, deep, and windy here.
High quality name brand productucts at an incredibly great price. Shipping was even quicker than expected. I'm sold on The House Boardshop!
Like I said above, great competitive prices of the brands that are trusted. Ships out in two days, they dont mess around like other companies of 7-10 Business days shipping which is a load of horse crap, so The House really does care about its customers
P.S.- I originally was going to write a review, but it wouldnt accept my review unless it was atleast 100 characters, so that I didnt appreciate.
I had no problem ordering the skis online. They arrive within a few business days with free delivery. I was very happy I got exactly what I wanted and the hat fit. The sweetest part of the whole deal was the free hat that I still wear almost every day.
Solid gear at a reasonable price. Fast delivery, undamaged. I plan to take advantage of some more of these end of season prices.
Nothing went wrong, product wasn't damaged, works like it's supposed to and I'm happy with the care that was taken
First time ordering from your site. Great experience! Bikes came practically assembled. Will recommend.
Ive ridden 5 times with the EGX, so far they are amazing. Have not had them go foggy on me, the black lense is perfect for when the sun comes out, although its rare on the east, and the green lense works great during low light/ overcast/ snowy days. 10/10 especially for the lower price point. Thanks Electric for the outstanding product.
The bike was amazing and I got it on time which was great. This was my first time buying a bmx bike and it was my first time buying it off online.
The item (snowboard boots) arrived in perfect condition, size was correct, and fits great! The price was hard to beat!
7 days for an exchange refund. Had to return an item $170; new item was $165.95. Takes them 7 days to return the original $170 but takes the new $165.95 out of your account immediately. Need to upgrade your point of sale. Won't shop there again. Plus Customer service gal was rude.
Great price on Birkenstock! My shoes arrived when promised and in good condition! Thank you for a great purchase!
The frame size recommended for my size slightly to large/wheels slightly off true/ shifters in need of adjustment
I have never been treated worse for a company's own mistake. I ordered a snowboard "overnight" and paid the $60 extra but received the board 5 days later, not in time! Then was told it was delivered and no refund on shipping? I had to escalate the phone call just to eventually get the shipping refunded. What a waste of time and I feel so disrespected by rude, rude, rude, customer service rep. BEWARE!
I got my snowboards, jackets, snow pants, and much more, great brands like burton for a great price.
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