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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Straightforward, easy! I recommend this site for liquidation of unneeded books.
Good enough to recommend to others. Which I subsequently did.
I had some textbooks that I did not use anymore and decided to sell them. So I looked into some websites and found TextbookRush.
Kept saying my card was declined when there was nothing wrong with my card. Waited over night to try for the 7th time and it magically worked.
Very trustworthy for doing business,I am very satisfied with this Company.
Textbookrush always has the best price and pays promptly. We never use anyone else.
The website would not load correctly and then did not give me a shipping option. After trying to refresh it for awhile, it finally worked. Even though I still did not have a shipping option, I pressed continue anyway and it seemed to go through okay.
I just noticed I have not been paid for two previous orders I placed with this company. Other than that my experience has been great.
Literally the most straightforward website to sell your books.
Very satisfied with the timing, book quality and price. Recommended
Very good, very good, experience good, good, good, good, good
Whole process was seamless. Received communications along the way and paid promptly!
From receiving my bid to receiving my check the process was very easy and professional. I appreciate how I was kept in contact with alerts throughout. I would definitely use this service again.
Efficient in processing buy back check! Website easy to work with.
Website response is bad and hence it took multiple orders. After I submitted the order, website was hung for an hour or more. At this time, I was not sure the order was taken or not. There was no email confirmation as well.
So I placed an order again after an hour or so. I now have 2 copies of the same book. I have to go return the book at my cost which does not make sense.
Easy to use website. I sold my textbook and received the payment for it quickly.
It was easy to check the value of my books and sell it to TextbookRush. I also received my money within 2 business days after I received an email that they received my books.
I have completed one process and began a 2nd order. It was quick and easy. Thank you TextbookRush!
Seamless transaction between selling my two textbooks. Great communication when they received my books. Payment for the exact quoted amount was sent to me quickly. I would buy and sell textbooks with them in the future.
Trusted buyer. Quick payment.no problems with orders. Fair pricing
Excellent service, quick payment with no hassle. Great buyer.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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