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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So simple and quick payment for books. Highly recommend using them.
Good communication about status of order. Received check and they fulfilled their commitment! Thanks!
Everything was exactly as described. The quote for my two textbooks I submitted was accurate and I received a check within a week. I highly recommend to see what books you have in your closet to see if you have any cash sitting around!
The selling process couldn't be easier. Just package your books, print the mailing label and send. You also receive regular email updates after sending your items, and payment is very fast. A great selling experience!
I like the services they give. They also make sure the people get the payment on a reasonable time
Selling textbooks is always a struggle because no one purchases them for anywhere close to the price you bought them. It's kinda ridiculous being a broke college student and paying hundreds of dollars for textbooks and only receiving a small percentage back (textbooks you rarely use too!). I don't understand why companies are not willing to buy textbooks from students at a reasonable price. For example, I purchased a brand new biology textbook for over $80 and I never used it. I got $20 for that textbook from this company. It's better than nothing and what other companies are offering to purchase it for but it's still not great.
Textbookrush does not accept many books for buy back, but when they do accept books, they are very reliable in paying the amount they quote.
Excellent and good money with free shipping. I like doing business with you.
So far so good :) everything was as said. No problems at either end. Greatly appreciated
The textbook sellback process is user-friendly and prompt. Funds was received within a few days! Great Experience Twice!
Great service. My daughter had this book sitting on her desk for over a year. So happy to get it out of my house and get some money in the process. The service was quick and easy!
My text books are brand new, never even flipped a page in them type of new. And it was returned saying they are damaged? I don't know why textbook rush claimed that but what can I do.
Love using TextbookRush, always timely and great turn around on responses
Great service and you made the highest offer for my book. Thanks
I had a great experience with Textbookrush and will definitely do business with them again!
Fast payment and smooth transactions.
The process to sell my textbooks was easy. The company kept me informed throughout the process. They also bought more books back than any other company. I would use TextbookRush again.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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