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TextbookRushReviews 847

4.4

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TextbookRush Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

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4,588 reviews

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New Mexico
1 review
0 helpful votes
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SUPER EASY - and worked flawlessly.
May 28, 2025
Updated review

I found this service through selling a book. The whole transaction was very easy, smooth, and worked exactly as described. I'll be back!

Date of experience: May 17, 2025

Very simple and quick to use, to do exactly what I...
May 14, 2025
Previous review

Very simple and quick to use, to do exactly what I needed.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
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The packaging was hard to open but the book was well protected, great price & shipping was reasonable. The book was in new condition even though the listing said "good".

Date of experience: May 17, 2025
Tennessee
1 review
0 helpful votes
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Fast and Reliable
May 27, 2025

The exchange was very quick. I received my payment within just a few days after sending my textbook.

Date of experience: May 17, 2025
Texas
1 review
0 helpful votes
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Easygoing and great
May 26, 2025

I have always had great success selling here on textbooks rush

Date of experience: May 16, 2025
Kentucky
1 review
0 helpful votes
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Fast and easy
May 26, 2025

This site is easy to sell and buy books needed for the semester. I haven't had any issues all year using them. Pay is quick and delivery of the books is quick! Highly recommend.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Simple
May 26, 2025

Very simple to return books and receive payment in a timely manner

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Quick delievery and looks new! Always a pleasure to order from TextbookRush because I know these books will arrive.

Date of experience: May 5, 2025

Customer Service and Books
May 16, 2025
Previous review

Good deals on books for college. When you have questions some customer service reach out promptly via email. Other times I have gotten confused by responses, but I usually recieve what I need.

Date of experience: July 25, 2020
Arizona
1 review
1 helpful vote
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Ordered a book advertised his brand new and when I received it, I had permanent marker on it and the CD that should've been in the back of the book was missing. It was also scuffed and dented. The company had shrink wrapped it though, to pretend that it was brand new. This is unlawful and many other reviews are saying the same thing that is why I'm filing a report with the Better Business Bureau. They simply refunded me three dollars when I requested a return label.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Variety of Books
May 24, 2025

Being able to purchase the books I need and a cheaper price has never been easier. I always find good deals on here. I do wish the books can get to me a little faster than the options I am given but for the price I can accept it.

Date of experience: May 14, 2025
North Dakota
1 review
0 helpful votes
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Slow slow slow page loading
May 23, 2025

Takes at least 10 minutes loading or not at all:" internal server error" I have an ethernet connection so its not my connection.

Date of experience: May 13, 2025
Washington
1 review
0 helpful votes
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Only place I sell!
May 22, 2025

Best buy back experience I've had they are quick to process orders and they pay the price they quoted. I love this company and will always sell here even if another company is offering a higher buy back price

Date of experience: January 8, 2024
North Carolina
1 review
0 helpful votes
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Great service
May 21, 2025

This is my 3rd time selling back books. Each time they have been fair on the prices and quick to turn around a payment. I will continue to purchase and sell books here!

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Like new condition.
May 21, 2025
Updated review

The book I purchased was listed as used but arrived in like new condition, probably never used at all. The price was very reasonable for the quality.

Date of experience: May 11, 2025

No problems placing order
May 10, 2025
Previous review

No problems placing order.

Date of experience: April 30, 2025
Virginia
1 review
0 helpful votes
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Helpful Service
May 19, 2025

I love that they make it so easy to return books. Hassle free and fast service.

Date of experience: May 8, 2025
New York
2 reviews
0 helpful votes
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Good
May 18, 2025
Updated review

There were no problems. It was easy to use, the services was quick and efficient.

Date of experience: May 8, 2025

No problems so far
December 27, 2024
Previous review

No problems so far

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Easy to sell back Books
May 15, 2025
Updated review

The process was very easy to sell back books, and payment was quick.

Date of experience: May 5, 2025

Pages took a long time to load
May 3, 2025
Previous review

Pages took a long time to load.

Date of experience: April 23, 2025
New Mexico
2 reviews
0 helpful votes
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Good
May 15, 2025

All around good experience so far. I hope this transaction is as simple as the previous ones

Date of experience: May 4, 2025
Maine
1 review
0 helpful votes
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Selling back
May 13, 2025

Great experience unloading books. Quick and easy. Easy instructions

Date of experience: May 2, 2025
Tennessee
1 review
0 helpful votes
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Never paid
May 12, 2025

Never had a problem with any other service, but in the past using your company inhave been treated poorly and paid unfairly. I'm willing to try again., but usually I use 3-4 of your competitors bc they are reliable and always pay as agreed.

Date of experience: May 1, 2023
Colorado
1 review
1 helpful vote
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Do Not Use This Company
May 11, 2025

I read the reviews, but because my textbook was in pristine shape, I thought I would have no issues with the buyback. However, like everyone else, I received a payment of $0 after my work of packing and shipping the product. Do not use them; they are scammers!

Date of experience: May 1, 2025

From the business

Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.


textbookrush.com
Founded in 2002
Grandview Heights, OH