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TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was amazing and cheap, appreciate the service. I love the website.
Nothing to add to this box. I don't remember my last encounter. This is a frustrating selling point
Textbookrush offers fair prices on buy backs and purchases.
Company always accepts books tendered efficiently, and pays promptly
The free fedex label worked and was easy to use. My textbooks were processed and I received the quoted amount of money via Paypal.
Worst, my delivery was never delivered, nor did it arrive at my address. I sent an email asking about my delivery, and I was emailed saying the delivery was sent back to no such address. I tracked the delivery, and it never made it here. DO NOT ORDER
This is my first time order from here. Right now it seems to be fine. I just need to make sure that this particular order is new Material and not used.
All good. Great prices... quick processing... timely payment...
Nothing but great things to say about TextBookRush!
Great prices and fast service!
Great! Saved a lot, so grateful to you! Easy to check out too.
The process was so easy to see textbooks - will use them again!
They gave me the price they quoted me. It was fast and painless
I've not had any problem. They usually pay the most and never cheated me
Easy to use and first poop up good prices Your site offered the best prices for my books
Book came in a reasonable time frame as described. There was someone's name written largely across the front, but the inside was fine.
Positive experience, payment received without issue. Thank you.
I'm starting an FBA business and buying inventory. I found a book on your site and purchased it, the order was cancelled the next day without explanation. Not only was the order cancelled but my newly created account was cancelled. When I inquired about this the response pointed to the policy about drop shipping because I was shipping the book to a prep center. This is a common practice with FBA businesses and I don't understand your policy. It seems to me that your throwing business away...at least mine.
Great, accurate, friendly, on time. No complaints. Prices are good.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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