TenorShare has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
TenorShare

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

TenorShare Reviews Summary

Positive Highlights

  • One reviewer found the software easy to use and praised the quick, helpful after-sales support.
  • The company offers a range of data recovery and system repair tools for different platforms.

Negative Highlights

  • Users report being charged without authorization or after canceling, leading to billing disputes.
  • Customer support is frequently described as unresponsive, evasive, or demanding five-star reviews before helping.
  • The software often fails to work as advertised, with several reviewers calling it a scam.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

May 1, 2026

It's worth the purchase. Easy to use and the support after is amaizing. They will help you solve your problem and reply quickly. If I could give them a 10 star rating I would. Highly recommend.

Nov 25, 2025

I had an extremely disappointing experience with Tenorshare. They advertised their service as free for one week, yet they still charged my account €52 without any warning. When I requested a refund—especially since I never even used the product—their customer support was painfully slow and unhelpful. Their response time was terrible, and it felt like they were intentionally avoiding giving me a clear answer. Overall, the company's service and support are unprofessional and unacceptable. I strongly do not recommend using Tenorshare.

Jan 23, 2026

They sent me the Windows version instead of the Mac version I had purchased and then said they would fix it only if I gave them a five star review on trustpilot.com. They are crooks.

Aug 22, 2025

Upgrading devices over the years counts against your lifetime limit on devices. So much for paying for a lifetime. Absolute hot garbage. The fact that they told me that I had to give them a 5-star review to unlock the software I PAID for? Terrible. May the fleas of a thousand camels infest your genitals for all time.

Oct 27, 2025

I had a very disappointing experience with Tenorshare. Their so-called money-back guarantee is completely misleading — once they take your money, they'll do everything to avoid issuing a refund, even if their product doesn't work as promised. I specifically tried their WhatsApp transfer software, and it turned out to be completely fake. It failed to perform the basic functions it advertised, and when I reached out for support, they kept delaying with generic responses instead of solving the issue. After canceling my subscription, I had to demand confirmation multiple times to ensure I wouldn't be charged again. If you value your time and money, stay away from Tenorshare. There are far more reliable alternatives out there.

Jan 9, 2026

It's a scam! I made the mistake of downloading a trial program, opened it, and it asked for another one. Like an idiot, I bought the perpetual version without trying it, opened it, and it asked for yet another program. None of the programs worked, and now they won't let you contact them. Their website says "24/7 support." I've been trying to get in touch for 20 days. Their website only let me contact them once, and now they won't let you reach them. They're thieves! Run away from these scammers!

Nov 19, 2025

Tenorshare failed completely. Their software could NOT fix my iPhone issue and could NOT restore my iTunes backup. I solved everything for free using another tool, which proves their product does not work as advertised. The support experience was even worse. They kept changing their story about my refund: First they said they could refund me without contacting my bank. Then they suddenly asked me to cancel the chargeback. Now they claim they "cannot refund" because of the chargeback — even though they previously told me the opposite, and they know very well that once you cancel a chargeback, you lose protection and cannot reopen it. This is clear manipulation. Ticket: ******* Order: T************** I've spent more time chasing this refund than the product is worth. Dishonest company. Avoid at all costs.

Nov 2, 2025

For over the past year, the software has not worked with location resetting quickly after the iOS checks and resets. The workaround was to turn on airplane mode which helps but still eventually has the location reset. Obviously, having a phone in airplane mode itself also is a severe limitation. To make things worse, the developers has now locked my account saying I purchased a Mac desktop version when I don't have a Mac desktop and have been using the lifetime version with my iPhone for years. Note: I have had multiple versions in trying to get the software to work but this is the last straw and insult time get me to leave a poor review for a quirky software that once worked well but hasn't been satisfactory in years now.

Dec 22, 2025

I purchased a license for data recovery software and Tenorshare fraudulently took my debit card information and used it without my authorization, some 4 days later, faking I bought a second license for another of their products. Criminal.

Dec 11, 2025

I bought a so-called "lifetime" license, installed the product on my computer and registered it. Unfortunately, my computer broke, and I had to replace it with a new machine, Before moving to the new machine I had uninstalled the software from the old one. Then, after installation on the new machine I tried to register again. No luck, Message "license count has exceeded". I contacted customer support, but they kept telling me the same standard text over and over again: "Please note that the license you purchased only allows you to register and log in on one computer and 5 devices.". So lifetime for Tenorshare means lifetime of the hardware on which you installed the product, not lifetime of the software you buy from them. They even wrote: "Would you mind giving us a 5-star review of our service in here and give us a screenshot?And we will generate a registration code without any charge for you.". I have no words...

Dec 11, 2025

I mistakenly purchased Partition Manager. I wanna purchase data recovery now support is not responding to me to refund. I messaged for a refund, and they are asking me for a review, such a non-professional behaviour.

Feb 19, 2026

This copany is a bait company, they do not do anything they advertise doing. Takes your money and nothing else. Try and get support they are all in china and got no support

Jan 28, 2026

Buy at your own risk the software they sell does not work and they wont provide refund this guys are thieves from china….

Reviews

Write a review
3.1
Reviews 1,293
5 Stars
75%
4 Stars
1%
3 Stars
0%
2 Stars
1%
1 Star
22%

Colorado
1 review
0 helpful votes
Follow MaTT G.
Unfollow MaTT G.
Share Review
Report Review
Good
October 7, 2023

Helpful staff but the system is a process and i am understanding of that fact as are they... they reset my account no problem

Date of experience: August 18, 2023
Germany
1 review
0 helpful votes
Follow Stefan E.
Unfollow Stefan E.
Share Review
Report Review
Programm
October 7, 2023

Einfach ein super hilfreiches und leicht zu bedienen des Programm vielen Dank für ihre großartige Hilfe

Date of experience: August 17, 2023
Brazil
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review
Ótimo atendimento
October 7, 2023

Eu necessitava urgentemente desbloquear meu iPhone então pude comprar e desbloquear facilmente meu iPhone. Recomendo!

Date of experience: August 17, 2023
France
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

A pu sauver 4 iphones pour ce prix la c'est super
Merci beaucoup a tenorshare pour ce logiciel qui est super simple d'utilisation

Date of experience: August 17, 2023
France
1 review
0 helpful votes
Follow Jean-Cédric D.
Unfollow Jean-Cédric D.
Share Review
Report Review
Really usefull and easy to use
October 7, 2023

I have used for last 2 years the software and it is great and easy to use.
Definitively I recommend it. It is worth it.

Date of experience: August 17, 2023
KR
1 review
0 helpful votes
Follow Sungram K.
Unfollow Sungram K.
Share Review
Report Review
굉장한 프로그램
October 7, 2023

안드로이드폰에 대한 패턴 잠김으로 곤란할때 솔루션이 되어주는 멋진 프로그램입니다.
구글락해제에도 아주 유용하게 사용할 수 있습니다.
평생이용권에 평생 업데이트라가 그 가격이라니 안 살수 없는 프로그램입니다.

Date of experience: August 17, 2023
RU
1 review
0 helpful votes
Follow Геннадий В.
Unfollow Геннадий В.
Share Review
Report Review
Gena
October 7, 2023

программа супер все перенеслось в один клик переносил с айфона на андроид рекомендую к использованию

Date of experience: August 17, 2023
TW
1 review
0 helpful votes
Follow 韋翔 林.
Unfollow 韋翔 林.
Share Review
Report Review
完美
October 7, 2023

遇到問題,透過客服會很快地回復,並且給予很棒的解決方案,讓人很放心地去使用,之後有需要會繼續使用,也會推薦給需要使用的親戚朋友,讓大家更知道這個很棒的商品,讓這團隊讓大家所看到,祝業績長紅。我的留言就到這邊

Date of experience: August 17, 2023
Yemen
1 review
0 helpful votes
Follow mofadhal a.
Unfollow mofadhal a.
Share Review
Report Review
Good communication
October 7, 2023

The team is very helpful and cooperative, i get a clear answer right away for every question I ask about the service which is not the case in other sites. Service works, you should have your ipad/iphone activation lock bypass in a second.

Date of experience: August 16, 2023
Sri Lanka
1 review
0 helpful votes
Follow Shalin g.
Unfollow Shalin g.
Share Review
Report Review
Excellent Customer Service
October 7, 2023

I'm Shalin from Sri Lanka and I found TenorShare customer service as one of the best customer service and support teams I have ever dealt with. Special thanks to Zoe for reaching me personally and offering a great solution to my problem. Thanks, Guys. Keep Up the Good Work! Cheers.

Date of experience: August 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow Ken H.
Unfollow Ken H.
Share Review
Report Review
TenorShare=Great Product
October 7, 2023

Tenorshare ReiBoot is a great product that is matched with super responsive customer service. Buy and use their products with total confidence

Date of experience: August 16, 2023
Brazil
1 review
0 helpful votes
Follow Diones S.
Unfollow Diones S.
Share Review
Report Review
Nota dez
October 7, 2023

Uso o programa a muito tempo, é fácil de usar e funciona bem recomendo a todos que queiram comprar este software.

Date of experience: August 16, 2023
Italy
1 review
0 helpful votes
Follow Giuliana G.
Unfollow Giuliana G.
Share Review
Report Review
Problema tecnico
October 7, 2023

Abbiamo avuto problemi ad accedere all'applicazione. Abbiamo contatto via mail il loro supporto tecnico che ha risolto la problematica

Date of experience: August 16, 2023
Canada
1 review
0 helpful votes
Follow Derek M.
Unfollow Derek M.
Share Review
Report Review
Stellar Support Team
October 7, 2023

I contacted support multiple time via online submission. The response time was so fast I could not believe it. Each issue was resolved quickly and documented properly. Thank you.

Derek

Date of experience: August 16, 2023
TW
1 review
0 helpful votes
Follow agnes l.
Unfollow agnes l.
Share Review
Report Review
Very fast service
October 7, 2023

My friend recommended me to use it, and the data recovery is fast.Thank very much.
I use PC Windows.

Date of experience: August 16, 2023
TW
1 review
0 helpful votes
Follow Chen B.
Unfollow Chen B.
Share Review
Report Review
只能綁一台電腦
October 7, 2023

一切都很不錯,唯一的失敗點就是只能綁電腦,我電腦剛換新,結果就無法再使用了,我覺得應該有甚麼好的方法可以解決這個問題,希望可以綁定郵件,這樣才不會損失消費者的權益,要不然我滿想退商品的,要不是不給娧‧

Date of experience: August 16, 2023
Texas
1 review
0 helpful votes
Follow Wendy g.
Unfollow Wendy g.
Share Review
Report Review
Absolutely love!
October 7, 2023

Great customer service. Been with this company for 3 years now and have not had one problem with them!

Date of experience: August 16, 2023
Canada
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review
Nothing to complain, it got all you need!
October 7, 2023

This app is super easy to use, and it works like magic. With iAnyGo, you can explore new places, catch rare Pokémon, and level up your game like a pro. It's a must-have tool for any dedicated Pokémon trainer who wants to take their adventure to the next level!

Date of experience: August 16, 2023
GB
1 review
0 helpful votes
Follow Rostislav R.
Unfollow Rostislav R.
Share Review
Report Review
Recommended
October 7, 2023

Great choice of software to choose from so will recommend it to anyone. Customer service is super fast as well. Will use again!

Date of experience: August 15, 2023
Utah
1 review
0 helpful votes
Follow Never A.
Unfollow Never A.
Share Review
Report Review
Great customer service
October 7, 2023

Good response time and follow up with my concerns, willingness to problem solve with customer, more companies need to be willing to understand like the rep that helped me

Date of experience: August 15, 2023