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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Everything perfect when I talk to Sandy the problems are solved immediately, good person, punctual and precise the best of Monster template
I had Purchased a template few months ago. Your service was excellent and very FAST.
Really appreciated!
This is Kevin from Taizhou NABO Plastic Mould Co., Ltd. located in China, I want to built my own website to show my company's products, when I was trying to find a suitable webtemplate for my products, I got much help from Lady Candy Clark, thank you very much Candy, your assistant really helps a lot. Have a good day!
I am very pleased of chat service, quality. Answered all my questions with patience and detailed. Really apprecieated
Все грамотно разложили по полочкам. Дали все ответы на вопросы. Все четко и по делу. Так держать Templatemonster.
Очень подробно все объяснил, рассказал что лучше подойдет. Грамотная поддержка на этапе подбора. Быстрая оплата. Удобная коммуникация. Не знаю, как будет работа дальше, но сейчас все прекрасно. Спасибо!
Sandy from temple monster helped me do all the the purchase step by step even i haven't knowledge of the subject. Thank you once again
Jace guided me through all the questions I had and helped me set up a ready link once I had clients approval! Super helpful and recommended!
Thank you for all your help. Your service was excellent and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
She helped and explained, answered all the questions and was incredibly sweet. Thank you very much for your help.
I am a fan of Wordpress, and always the supports were excellent with me. Now Sandy Clark was patience with my not good level of english and helpme with all. I feel happy with templatemonster! Thaks to all!
Lot's of usefull themes, great support, ok price. The best site for downloading themes and such. Will come back.
I"ve used TM several times. Excellent CS and excellent themes. Never had an issue with them. I recommend them to everyone looking for a website. Lori was great!
Working with Lori has been a great time and I appreciate her effort and her time she really committed. Well if I could just say one word, it Great
Worked with Lori. She was helpful and understanding. I would highly recommend Template Monster for your wordpress themes.
Очень отзывчивый менеджер! Помогала на всём промежутке оформления заказа. Было очень приятно работать!
Добрый день!
у меня возникла проблема со скачиванием шаблона (указал не верно почту). Вячеслав оперативно мне помог. За что ему благодарен.
Редчайший случай, когда чат-переписка (с Sandy Clark) убедила меня стать клиентом. Хотя я был уверен, что порыскаю на сайте и пойду дальше. Но - остался. И макетами онлайн-магазинов доволен, и функционалом, и подходом. Удачи, ребята из TemplateMonster
Разговаривал с очень вежливым менеджером
Greg Brady все супер. посоветовал мне шаблон, подсказал что да как, подарил код для скидки на хостинг. Спасибо ему отдельное. Все супер!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

