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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Иногда бывают переписки, которые просто сделают ваш день. Вроде и ничего особенного, но где-то немного юмора, где-то совет по существу, где-то ненавязчивая допродажа и ты понимаешь, что второй раз обратишься именно к этим ребятам.
MUY BUEN SERVICIO. SERVICIALES Y PROFESIONALES. CONOCEN EL PRODUCTO A LA PERFECCION Y TE ACONSEJAN EN TODO ADEMÁS DE RESOLVER CUALQUIER DUDA QUE TENGAS
Tommy me ha sido de gran ayuda a la hora de contestar a mis dudas... siempre se agradece mucho tener a alguien que te preste ayuda amablemente como lo ha hecho Tommy.
Thanks so much Jace. Quick turnaround service. I told him of my issue and in no time, it was resolved. Much appreciated.
Greg was very helpful. He made life easy in choosing options. In very quick time he gave couple of options to go through. Much appreciated such kind of support and help
Me tomo unos segundos para compartir mi experiencia. Me mostraron opciones a mis necesidades y no dejaron de invitarme a aprovechar las ofertas. Excelente equipo de ventas detrás de TemplateMonster
Well what can i say? First of all Tommy (Web chat) John and Andy (Support) have been absolute brilliant. I Was needing a new company website, and i did have loads of technical and general questions regarding MotoCMS + template and every single reply from the support people have been spot on. They are fast, friendly, and open minded / out of the box thinking. Currently they are working on my webpage to finish it and so far i can just say: DAMN job well done. Seriously the pricing is good, the service even better and the support is stellar.
Thx guys you rock.
Kind Regards,
Nico O (FMA-is)
I was searching for a template with specific features and Greg helped me find the right ones. And not only one but several which is great
Had a great chat with lots of information included. Very satisfied with the information provided by Sandy.
She is very kind and polite. I can get all things what I want from her.
During conversation, I even can't recognize how the time goes by.
I appreciate for very accurate, detailed explanation. I am looking forward to talking to her.
Jace is the best! He helped me find better templates to the ones I originally picked and assisted me through the whole process from A to B. Not just that, he provided me with a discounted price that I really like and suggestions which made my life easier.
Jace, provided incredible customer support, Took the time research my questions, and provided accurate, detailed information, and solutions.
Bottom line, Jace is wonderful and delightful. I was very stressed about not finding what i needed and i was pressured by deadlines, Jace saved my life. Thank you, i really enjoyed the chat. You rock <3
Very good attention, be satisfied with all the information
I usually shop Web Sites templates for my clients I like to search designs according to the topic and I find all the things that I need here. I definitely recommend.
Jace is an excellent marketing Assistant, he answered all our questions and allowed us to make the right choices
I usually shop PowerPoint templates for my clients I like to search designs according to the topic and I find all the things that I need here. I definitely recommend.
From my initial chat interaction to deployment of my site, service was great. Very knowledgeable, patient, and quick to follow up with answers to more complex questions. Would highly recommend to anyone, particularly small/mid-size business owners or managers that need a pro-level site and support for reasonable cost.
Greg was incredibly helpful and walked me through every answer that he had to my numerous questions. In fact,. He even helped me pick out the best template that suited my needs for my picky client! He never forced me to buy anything or pushed things that he knew I did not need but rather focused on serving the specific needs that I presented to him based on our discussion. It resulted in a sale. Thanks Greg!
Sandy was very patient and took the time to explain things to me. I was very impressed on our communication. Thanks
Had a online chat about some deal with Caroline, it was really great and helpful.
Thank you for helping
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

