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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Kenya
1 review
0 helpful votes
Follow Wilson E.
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Hello,

I was able to be given the information I needed by the pre-sales person.

Even though I needed a particular template (#*******) that is compatible joomla 3.5.

Date of experience: June 8, 2016
Singapore
1 review
0 helpful votes
Follow John L.
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Margaret, thank you so much for your help!

I was basically sitting at my desk doing nothing... Then, everything was done and my problem was solved...

Date of experience: June 7, 2016
Germany
1 review
0 helpful votes
Follow Wolfgang M.
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Thanks for good service. Now i'm very happy with template. Support (Guillaume and team) fixes the bugs i found quickly.

Date of experience: June 7, 2016
NL
1 review
0 helpful votes
Follow BB B.
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Great support (help and system) for all templates!

Date of experience: June 6, 2016
Singapore
1 review
0 helpful votes
Follow Yu C.
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Thanks sooooo much for Vicki's help. I have struggled one problem for one week already, it escalate the issue to manager. However, the problem is still not solved. Lucky I found Vicki, he help me solve it in just few minutes. Thanks for his professional support.

Date of experience: June 6, 2016
Jamaica
1 review
0 helpful votes
Follow Gavin S.
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Exceptional service. Because of tech support like Sandra I keep going back to TemplateMonster. Their support is unparalleled. A potentially terrible day was made a lot better with Sanda's help. She was professional and easy to work with, and not once did I feel like she couldn't help. She deserves a raise! (^_^)

Date of experience: June 3, 2016
GB
1 review
0 helpful votes
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What a great help!
June 5, 2016

I had a few issues with files not appearing in the database and Amina the hero, has just reinstalled everything for me and it works perfectly now!

What an absolute hero this person is!

Date of experience: June 3, 2016
GB
1 review
0 helpful votes
Follow Noah K.
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Best service ever, Template Monster Support is quick, fast and very reliable, I am giving them five stars, especially Sandra good woman.

Date of experience: June 3, 2016
Singapore
1 review
1 helpful vote
Follow ken k.
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Have few questions on the theme as i am new and the setting gone wrong after i edited.
Vicki was kind enough to help me to fix all the mess i have done.
Thumb up for the services

Date of experience: June 1, 2016
Namibia
1 review
0 helpful votes
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I am dealing with TemplateMonster for over 1 year and I must say, I love their themes and support. The demo content gets imported with no problem... now that is nice.

Thank you and please keep up the good work.

Rgds
WebPro

Date of experience: June 1, 2016
India
1 review
0 helpful votes
Follow travelvisa G.
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I got all the technical support from Sandra Kim. Really am happy and made my site as I want like

Thanks Sandra

Date of experience: May 29, 2016
Arkansas
1 review
0 helpful votes
Follow Matt G.
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Great customer service. I buy all of my Wordpress Themes from them. The best part is that if you have any questions and you do on online chat with them they can usually help you out. And they go the extra mile with you questions.

Date of experience: May 24, 2016
Germany
1 review
0 helpful votes
Follow Johann W.
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Very helpful, fast and smart. Thanks a lot for best support!

Date of experience: May 24, 2016
Brazil
1 review
0 helpful votes
Follow Mateus B.
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Margarett helped me with everything i have asked, and all with good will.
Thanks for your great support!

Date of experience: May 22, 2016
India
1 review
0 helpful votes
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Prompt & Clear
May 20, 2016

Great support services and all questions answered with absolute clarity!

Date of experience: May 20, 2016
NL
1 review
0 helpful votes
Follow Helen G.
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Great and fast support by support-template help.com
All the questions are answered in a very fast time. And I have asked lots af questions, they are so patient everytime again!
Thanks Sean!

Date of experience: May 18, 2016
GB
1 review
1 helpful vote
Follow James C.
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Succinct and first class technical support when needed

Date of experience: May 17, 2016
Portugal
1 review
0 helpful votes
Follow luis s.
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I want to congratulate the Technical Support Team.
Rapid response, objectivity and efficiency.

Date of experience: May 16, 2016
Ukraine
1 review
0 helpful votes
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Internet Site
May 16, 2016

Very good support service, quickly and clearly told everything!

Date of experience: May 15, 2016
New York
1 review
0 helpful votes
Follow Alfredo C.
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I glad that I bought a template from templateMonster. The costumer support is very good.
I recommend this company.

Date of experience: May 14, 2016

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templatemonster.com
Founded in 2002