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Templatemonster Reviews Summary
Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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I have been with Templatemonster for last 4-5 years now and have been very satisfied with the pre-sales and after-sales support they provide.
Very helpful support for working with the website.
Had some questions before i bought the template and customer service was excellent and helpful. Highly recommend
The pop-up help function in the Wordpress CMS template is a godsend. Every time I've used it, the advice has been speedy and spot-on. Great work from template monster
I was very surprised and interested me was very surprised to have you do. I was waiting for my robots against obviously, but you do your job well. Thanks for everything. Good work.
One year already, very satisfied and always got the help and assistance needed.
It was a good and very quickly help I got. The problem was resolved within 20 minutes. Thank you
Over 9 Years work with Template Monster, the perfect solution for web developer, everything perfect, but not compatible with Persian
My mistake was to try to do the template installation myself. Just installing it in Wordpress is quite easy, but getting it to look exactly like in the demo was another story. After receiving an e-mail with the option to have the installation done by TemplateMonster for just a small fee, I decided to do so. Within one hour after my payment, the installation was done and the template looked exactly the same as in the demo. It was Sunday afternoon. Incredible!
Next template I buy from TemplateMonster will include the installation.
Wanted to do some customisation on Monstroid and Art and Alice helped me to achieve exactly what I wanted. Great support - keep it up!
This guys are the best! Solves my problems in a few minutes, so fast. I realy apreciate this team the job they are doing.
There is no problem you guys can't handle, I can always count on you to help
Templates are ace and the support is amazing
Would recommend
Love the chat service. Sarah worked with me and had the "knowledge" to tell me exactly what to do and she had the patience to deal with my "lack of knowledge". This is an awesome service.
Customer Service Officer - Jill
One of the Best in the team who is patience and detail in explaining and assisting us on the building of our website. Without her our website will not be able to complete on time. Jill deserve a 5 Stars. Thank Jill.
Template monster supoprt it´s very helpfull! Margaret was very good with me helping me with the exactly answer that i need with all my questions and vwith patience!
The guys at TemplateMonster are amazing. Not only did they do a amazing job on the changes to my site but they were done so quick and efficient as well. Definitely will recommend them to other people.
I just set up an wordpress site and i needed a lot of help from the Support Chat as i had to tranlate a lot of stuff into german and im not an expert in changing stuff on wordpress sites. They were always helpful and friendly. I can only give a big recommendation fo their support.
Markus
Boys and girls from the support always did a great and helping work. This is a real SUPPORT - other companies should learn! Especially the big ones. I did very good decission to buy a template from TemplateMonster. Thank you guys!
J"ai lu les quelques commentaires sur votre support technique et je trouve que si beaucoup sont reconnaissants d'autres me semblent injustes. J'ai moi-même eu quelques bugs à affronter lors du développement de mon site et je dois dire que le support de templatemonster m' a non seulement aider à les résoudre mais m'a aidé à en résoudre d'autres qui ne relevaient pas de leur responsabilité. Et là, Chapeau bas! Comme on dit car c'est rare...
Donc merci à toute votre équipe.
Roman ( www.suricatebooks.com en construction)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members