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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Germany
1 review
0 helpful votes
Follow Ronny L.
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They provide great templates and have a great Support around it. Try the Chat and you will see. +1

Date of experience: September 9, 2016
Australia
1 review
0 helpful votes
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Best Support
September 7, 2016

I'd bought this template and maps were not working. Support ticket solved it in no time. Thank you.

Date of experience: September 7, 2016
GB
1 review
0 helpful votes
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Great support,
September 7, 2016

Looking to build a site without to much hassle and needed a site with a few features. Got quick feedback and help

Date of experience: September 7, 2016
Massachusetts
1 review
0 helpful votes
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Customer service
September 5, 2016

Outstanding customer service and very usable website with numerous features.

Date of experience: September 5, 2016
TW
1 review
0 helpful votes
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I'm a marketing executive and handle all English customer service inquiries for a large Taiwan corporation. So when I say service is the no 1 most important thing for me I mean what I say. When I choose a domain, template or hosting I do so with this being the no 1 priority. Template Monster has helped me set up and open two websites and walked me through some unfortunate mistakes made my me. Thanks to Celine and all the service team that saved me and helped me once again. I am in debt to your kind and sincere services. -- Ricky (Taiwan)

Date of experience: August 31, 2016
TW
1 review
0 helpful votes
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Just give your idea and example.
They will evaluate your need and help you to find the suitable type of templates very soon.

Date of experience: August 30, 2016
Colombia
1 review
0 helpful votes
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An excellent service and attention to public, all the doubts solved. Thank you so much.

Date of experience: August 27, 2016
Australia
1 review
0 helpful votes
Follow Marguerite S.
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I am not technically minded and have been super impressed with the support I am receiving as I sit here on a Saturday night building my website! Way to go!

Date of experience: August 27, 2016
Germany
1 review
0 helpful votes
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Thank you so much for your professional assistance to my wordpress template.
I tried all option within my knowledge to resolve the problem, but failed.
It's good to know that somebody is there to help!
The ticket team resolved my problem within a short time and had a very fast response to my questions.
Great Tks. To Carey and Martin!
Greetings from Germany,
Wolfgang

Date of experience: August 26, 2016
AE
1 review
0 helpful votes
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Thanks indeed for your time support and patience Greg! Great help in letting me to select a perfect design.

Date of experience: August 25, 2016
India
1 review
0 helpful votes
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Always Helpful
August 22, 2016

Thank you all for always being helpful and kind.
It's always reassuring to come back to you, knowing that my queries will be answered and your team will offer the best possible solutions. Thank you again :o)

Date of experience: August 22, 2016
Illinois
1 review
0 helpful votes
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Exceptional service :)
August 20, 2016

Exceptional service Vincent took care of any needs creating the theme that makes me happy.

Date of experience: August 20, 2016
Ukraine
1 review
0 helpful votes
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I want to say one thing - it's a big problem for me looking for a template, but Greg helped me, and I am on finish line

Date of experience: August 20, 2016
Michigan
1 review
0 helpful votes
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I had a question about something that was keeping me from going live with my website. The online chat was VERY knowledgeable and easy to work with. She answered my questions and fixed my issue in no time. I will recommend them ALWAYS!

**update**
They answered another one of my questions... they don't care how simple the question is they will take the time to help you. I LOVE this site

Date of experience: August 19, 2016
Puerto Rico
1 review
0 helpful votes
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Excellent customer support, fast response and a knowledgeable tech support operator like Ryan DeWitt makes it simple for us to understand and resolve our store issues.

Ivan
Overdrive Performance Auto Parts

Date of experience: August 19, 2016
Lebanon
1 review
0 helpful votes
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Great support
August 19, 2016

I bought a Joomla template and installed it with sample data. It was not functioning at first as in the demo, but then their support team intervened, fixed it and provided me direction on how it was fixed

Date of experience: August 19, 2016
Mexico
1 review
0 helpful votes
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Great Sevice!
August 19, 2016

The offer a great service and answer questions very well.

Super!

Date of experience: August 19, 2016
Germany
1 review
0 helpful votes
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I had some challenges with the appearances of style. Css. They helped me to designed it they way I want it. Thank you so much Mr. G and Mrs.A.

DH

Date of experience: August 19, 2016
Romania
1 review
0 helpful votes
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I purchased many themes from Template Monster. Have to say that none was perfect. Regardless, all issues were solved very fast by team support. My special thanks to Vincent, Prestashop specialist. Thanks everybody at TM!

Date of experience: August 18, 2016
GB
1 review
0 helpful votes
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I am beginner in web development. My first experience with Template monster went well not only because of good variety of themes to choose, but also because its support team, chat service are fast to responce, helpful and very clear in communication. Great job, would recommend to everybody in the industry.

Date of experience: August 18, 2016

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templatemonster.com
Founded in 2002