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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Canada
1 review
0 helpful votes
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Support
October 5, 2016

I have a very good experience with the support team. They were nice and very helpful and answered all of my pre-sales questions. I will buy a template tonight and will write a review about the template and overall later. Thanks support guys and keep up the good work.

Date of experience: October 5, 2016
AE
1 review
0 helpful votes
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Perfect
October 4, 2016

Consultant is very helpful and template is excellent and cheap

Date of experience: October 4, 2016
Georgia
1 review
0 helpful votes
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I am in the process of developing my first e-commerce website. I have little experience and many questions. I chatted with Michelle. She was knowledgeable, patient and genuinely willing help. These days good customer service isn't the norm. My customer experience exceeded my expectations.

Date of experience: October 2, 2016
Jamaica
1 review
0 helpful votes
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Alexandra was helpful and assisted me more than at first realised I needed. The service is first rate

Date of experience: October 1, 2016
BO
1 review
0 helpful votes
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Looking for options
October 1, 2016

Quick service, very good reaction, Greg was a very efficient online help.

Date of experience: October 1, 2016
Germany
1 review
0 helpful votes
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Template monster brings a new dimension to the Web development world

Date of experience: October 1, 2016
RU
1 review
0 helpful votes
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Iris helped me to change the default portfolio post folder!
I was looking for a solution all day and talked with a number of technical support specialists. But it was Iris who helped me. And the solution has been found.

Date of experience: September 30, 2016
Illinois
1 review
0 helpful votes
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Greg answered my questions and is helping me get set up with my new website.

Date of experience: September 30, 2016
Germany
1 review
0 helpful votes
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Habe gesagt was ich brauche und was ich will und innerhalb kürzester Zeit habe ich 3 top Vorschläge bekommen. Sehr zu empfehlen!

Date of experience: September 28, 2016
Florida
1 review
0 helpful votes
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Thank you!
September 28, 2016

Wow, I cannot say enough good about the customer service. I could not build websites the way I do without your help. Everyone has been so kind and knowledgable! Alison thank you for helping me tonight. Thank you for your patience, and for helping me get to the bottom of my issues and passing them on to the right techs to send new coding to make my website responsive on iPads. You are a very sweet person and so patient! I love that you just don't pass me off onto someone else. You stuck with me of however long I needed and never rushed me. Thank you again!

Date of experience: September 27, 2016
Barbados
1 review
0 helpful votes
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I am definitely coming back
September 27, 2016

I spoke with Luigi in an attempt to simply get a landing page, but after just a short while I realized the customer service here is above and beyond what I expected, plus the pricing on hosting is fantastic.

You guys have just gotten a customer for life.

Date of experience: September 27, 2016
France
1 review
0 helpful votes
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Just Great!
September 27, 2016

Great Template, great and fast response when I needed them, thanks again!

Date of experience: September 26, 2016
Israel
1 review
0 helpful votes
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For Vicky
September 25, 2016

Vicky did an amazing work for me today! Work very hard! Thank you!

Date of experience: September 25, 2016
France
1 review
0 helpful votes
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J'ai eu quelques souci techniques légers après l'achat et l'installation d'un thème pour prestashop.
J'ai fait appel à l'assistance technique qui a été d'une grande aide et d'une grande écoute et disponibilité, et qui a résolu directement sur le site mon souci.
Je connais cette entreprise depuis ses débuts, et c'est la première fois que j'ai un problème technique avec l'un de leurs produits, et je dois dire que l'assistance est juste parfaite.
Bravo et merci à eux

Date of experience: September 16, 2016
Frederiek v.
Belgium
1 review
0 helpful votes
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Very helpful people
September 15, 2016

They're really willing to help you out with your situation. Even if it doesn't fit the usual.

Date of experience: September 15, 2016
Germany
1 review
0 helpful votes
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Habe gerade eine super kompetente Beratung vor dem Kauf erhalten. Das erhält man nicht überall. Mein Problem "Templates nur in englischer Sprache" und ich habe NULL Ahnung vom Programmieren. Das Problem wurde innerhalb kürzester Zeit gelöst. Der Berater hat mir zusätzlich auch noch einige Tipps für die praktische Umsetzung mitgeteilt. Das ist Service am Produkt, wie ich mir das als Interessent wünsch.

Date of experience: September 15, 2016
Australia
1 review
0 helpful votes
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Support at Template Monster
September 14, 2016

I have found the support provided by the team at TemplateMonster is always very prompt and of great assistance. I would highly recommend their services.

Date of experience: September 13, 2016
Pennsylvania
1 review
0 helpful votes
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Excellent Tech Support
September 13, 2016

Ran into problems configuring a Joomla template. The tech support chat was knowledgeable, friendly, and stuck with me till we got to the bottom of it.

Date of experience: September 13, 2016
GB
2 reviews
0 helpful votes
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Awesome service!
September 12, 2016

From start tro completion I had excellent service from TemplateMonster and will use them again with pleasure

Date of experience: September 12, 2016
Sweden
1 review
0 helpful votes
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Exellent!
September 9, 2016

The Support chating is exellent if you want to know about a specific template before download.
In this case Alexandra was really helpful!

Date of experience: September 9, 2016

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templatemonster.com
Founded in 2002