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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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I think that TemplateMonster is a great website for making templates. It has a big collection of different filters, themes and 24/7 support. And also it is possible to look for special promo codes which will help to reduce price.
I'm searching template for my website and domain name Miss. Lori was assist me and really give good options. Thanks lori
It was great talking to Jj, she was so patient enough to answer all of my questions.
Overall a great experience
This is people have no idea what they are doing. Find another website, don't waste your money and time with them. Trust me!
If you get to know a company by the customer assistance, this is indeed a very good welcome! The customer specialist understood immediately what I was looking for and assisted me promptly and clarified everything I needed to know in a timely manner. Thanks a lot guys, you are cool!
I have been using Template Monster Templates for years and I have never been disappointed. The customer support is the best around. Their knowledge is A++
I was really happy with the service and technical knowledge of the staff from start to finish. Glad to have these people on my team!
I had question about domains, templates and installation. The customer service was very helpful, informative and gave me clear understanding into what was necessary to purchase a template and have it installed.
I am used to use templatemonster support and what would i say is they always do excellent job! Specila thanks to Guillaume Dumas!
Thank you Michelle for your valuable time and assisting me to purchase the template.
Thanks Again
Template monster is the best of making templates but its not just the template you get, its the support to, they will solve you all the problems you have 7/24. Just get a template from there and you will be happy client for ever.
Pre sale chat guy (Simon) did a great job navigating and answering my questions. It's priceless since this is my first time trying out template monster. (Ive been using En***o Ma***t) Great experience!
It was nice that they took the time to answer my questions and didn't make me feel like they were rushing me off
Son bastante rápidos en responder y siempre estan dispuestos a ayudarte.
La plantilla que instale funciona perfectamente, y las dudas me las resorbieron muy rápido.
Few days before I have dowloaded a template for my new eshop. My choose was the Flex Store. I have already installed it with no problem on my server.
The help and the support from the team by the time looks excellent.
Résolu dans un minimum de temps. Des explications simples et concrètes en français.
They solved my problem excellently. Truly qualified technicians.
I am forever client Templatemonster!
Fernando
It is really great to have found this website offering businesses to build website so easily and really professional design at such competitive price! Its so easy to browse thru the plenty of template and the online services offer by Ms Michelle is really impressive. I like what I saw, the interaction and recommendation from Michelle, the various installation or customised services all in one.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.


Hello Daniel,
Thank you for your review. We do apologize for any troubles you had with our product or team. We'll be glad to investigate any issue and provide an appropriate solution. Please contact us at [email protected] with more details. We'll do our best to help you!
Thanks.
Best regards,
TemplateMonster