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Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Ukraine
1 review
1 helpful vote
Follow Alice W.
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Great service
December 6, 2016

I think that TemplateMonster is a great website for making templates. It has a big collection of different filters, themes and 24/7 support. And also it is possible to look for special promo codes which will help to reduce price.

Date of experience: December 6, 2016
India
1 review
0 helpful votes
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I'm searching template for my website and domain name Miss. Lori was assist me and really give good options. Thanks lori

Date of experience: December 6, 2016
India
1 review
0 helpful votes
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It was great talking to Jj, she was so patient enough to answer all of my questions.

Overall a great experience

Date of experience: December 5, 2016
Pakistan
1 review
0 helpful votes
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Superb Response
December 5, 2016

Awesome response from this site, & nice guidance by Stewart

Date of experience: December 5, 2016
Florida
1 review
0 helpful votes
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Horrible company
December 1, 2016

This is people have no idea what they are doing. Find another website, don't waste your money and time with them. Trust me!

Date of experience: December 1, 2016
DELETED ACCOUNT .. Templatemonster Rep
over a year old

Hello Daniel,

Thank you for your review. We do apologize for any troubles you had with our product or team. We'll be glad to investigate any issue and provide an appropriate solution. Please contact us at [email protected] with more details. We'll do our best to help you!

Thanks.

Best regards,
TemplateMonster

Italy
1 review
0 helpful votes
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If you get to know a company by the customer assistance, this is indeed a very good welcome! The customer specialist understood immediately what I was looking for and assisted me promptly and clarified everything I needed to know in a timely manner. Thanks a lot guys, you are cool!

Date of experience: November 29, 2016
Pennsylvania
1 review
0 helpful votes
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Best Customer Service
November 29, 2016

I have been using Template Monster Templates for years and I have never been disappointed. The customer support is the best around. Their knowledge is A++

Date of experience: November 29, 2016
Belize
1 review
0 helpful votes
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Great service
November 29, 2016

I was really happy with the service and technical knowledge of the staff from start to finish. Glad to have these people on my team!

Date of experience: November 29, 2016
Washington
1 review
0 helpful votes
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I had question about domains, templates and installation. The customer service was very helpful, informative and gave me clear understanding into what was necessary to purchase a template and have it installed.

Date of experience: November 28, 2016
Ukraine
1 review
0 helpful votes
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Excellent job!
November 24, 2016

I am used to use templatemonster support and what would i say is they always do excellent job! Specila thanks to Guillaume Dumas!

Date of experience: November 23, 2016
Maryland
1 review
0 helpful votes
Follow Abiy A.
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Thank you Michelle for your valuable time and assisting me to purchase the template.
Thanks Again

Date of experience: November 16, 2016
Greece
1 review
0 helpful votes
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Template monster is the best of making templates but its not just the template you get, its the support to, they will solve you all the problems you have 7/24. Just get a template from there and you will be happy client for ever.

Date of experience: November 16, 2016
Singapore
1 review
0 helpful votes
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Excellent pre-sales chat!
November 16, 2016

Pre sale chat guy (Simon) did a great job navigating and answering my questions. It's priceless since this is my first time trying out template monster. (Ive been using En***o Ma***t) Great experience!

Date of experience: November 16, 2016
California
1 review
0 helpful votes
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Very helpful
November 15, 2016

It was nice that they took the time to answer my questions and didn't make me feel like they were rushing me off

Date of experience: November 14, 2016
Spain
1 review
0 helpful votes
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Asistencia técnica
November 8, 2016

Son bastante rápidos en responder y siempre estan dispuestos a ayudarte.

Date of experience: November 8, 2016
Spain
1 review
0 helpful votes
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Profesionales y rapidos
November 7, 2016

La plantilla que instale funciona perfectamente, y las dudas me las resorbieron muy rápido.

Date of experience: November 7, 2016
Greece
1 review
0 helpful votes
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Opencart template
November 5, 2016

Few days before I have dowloaded a template for my new eshop. My choose was the Flex Store. I have already installed it with no problem on my server.
The help and the support from the team by the time looks excellent.

Date of experience: November 5, 2016
France
1 review
0 helpful votes
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Résolu dans un minimum de temps. Des explications simples et concrètes en français.

Date of experience: November 4, 2016
Uruguay
1 review
0 helpful votes
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Excellent attendance
November 4, 2016

They solved my problem excellently. Truly qualified technicians.
I am forever client Templatemonster!

Fernando

Date of experience: November 4, 2016
Singapore
1 review
0 helpful votes
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It is really great to have found this website offering businesses to build website so easily and really professional design at such competitive price! Its so easy to browse thru the plenty of template and the online services offer by Ms Michelle is really impressive. I like what I saw, the interaction and recommendation from Michelle, the various installation or customised services all in one.

Date of experience: November 4, 2016

From the business

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templatemonster.com
Founded in 2002