TemplatemonsterReviews 1,682

Resolvieron mi problema muy rapido. La atencion al cliente es muy buena. Estas informado en todo momento de los procesos que esta realizando para solucionar tus problemas

Thanks for taking your time to send me your form letter responses. It's shows that you don't know your product enough to answer my specific question, or lunch was coming up and you had to get going.
Well that was a missed sale. I wonder how many other sales you miss out on with your generic responses.
Have a great lunch and thanks for the link.

Simon was very helpful and suggested the best and simple options for me. Couldn´t ask for better help.

I work with several different content builders and can have trouble figuring out new ones in the start of working with them. The customer services has assisted me in working on a variety of problems that were a result of plain and simple unfamiliarity with the systems they use. I recommend them

I had a issue and Maya really helped me very fast. She was also very kind. Maya Thanks for all your help and for you kindness!

Although i could get a replacement template for a website that was hacked and destroyed... i think the service for Template Monster is always top notch... Sincerely -w

Thank you WordPress and Lori that help me with all my questions I had. I look forward and feels in good hands with you.

Thanks Celine, for helping me clear out the issues with my purchased template. If every girl would be as patient and nice as Celine, the divorce lawyers would be out of business.

Amazing company with very supportive people, thank you Erica for your amazing aid, thank you all. I am looking forward to my new website and to kick off to great heights

I was browsing this website for the first time, purpose mobile repair - website. Thanks a lot for making me aware of unknown facts in a very simpler manner. Because to some extent, I am new to this world when it comes to get a template for your website. Cheers to Pre-Sales guy named - Sandy Clark..

First day back after the holidays and boom... Celine was absolutely on fire, she ripped through my 2 issues in no time and even fixed 2 further problems I didn't even realise could be fixed. I know that tech support can handle several customers at once but Celine worked so fast that it felt like she was only solving my problems and did a fantastic job in double quick time. Big thank you and well done.

I had no idea that I would get such immediate and detailed solutions to my questions. The support is pleasant, welcoming, and invites you to ask any time. You never get this with customer support anymore, or at least I didn't think you did until i purchased a templatemonster template and needed assistance. Thank you so very much for your kind and knowledgeable help.

They managed to fix the issue but it definitely took some time and I kept getting passed around to different tech agents when I initially had the issue (and contact support). The amount of times I had to repeat my issue to a new agent and constantly being moved around was a little frustrating.

Thank you very much for the extra help you gave me so I could publish my Website.
It was a pleasure to work with Lori, the support was perfect, they provide me the exact solution and assist me from A to Z.

Luigi was very helpful and answered all my questions promptly. The response time was also very good and I wasn't kept waiting.

Mrs. Celine answered me very quickly, efficiently and quickly in the solution of my problem. Very good the service I received. Thank you so much!

Très satisfait de l'aide du service support, j'ai eu une réponse à toutes les questions que j'ai posé.

Very good they give 24/7 technical support and I recommend the themes very stylish and modern anyone

I had questions prior to template purchase and Simon was very knowledgeable and efficient in answering any questions I had. Would not hesitate to use these guys again

I have used Template Monster for over 10 sites now. The customer support is awesome, they go beyond what any other support offers. I feel bad I have used the support so much, but I am also learning to customize the templates with their help.