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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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GB
1 review
0 helpful votes
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Great service
April 16, 2017

Simon was so very helpful and answered everything I needed to know, in real time. Very impressed so far

Date of experience: April 16, 2017
Brazil
1 review
0 helpful votes
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I really enjoyed Miss Lori's service, she helped me with my doubts. And they have gained a new client.

Date of experience: April 15, 2017
Thailand
1 review
0 helpful votes
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I have very good experince with templete monster team they are very kind and very support even they can spend hours till your problem solve they try all ways to solve your issue they never make you upset to leave you without your question solved love you team for such a great support

Date of experience: April 14, 2017
Alabama
1 review
0 helpful votes
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Great Sales Support
April 14, 2017

I just had Alexandra and she was very knowledgeable about the various templates. I also had a technical question which she was able to get a hold of tech support and got me an answer in just a couple of minutes. Great support

Leesa

Date of experience: April 13, 2017
Ukraine
1 review
0 helpful votes
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Сенди очень крутая! Дала мне скидку и была очень-очень вежлива! Выпишите ей бонусов пожалуйста! Я желаю вам и дальше нанимать таких крутых сотрудников

Date of experience: April 13, 2017
Lebanon
1 review
0 helpful votes
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When we're offered many choices, we often get lost with making the right call. In our case, Simon was very helpful in providing various templates that are suitable for our needs. We showed him references and he made good recommendations. Thanks again!

Date of experience: April 13, 2017
South Africa
1 review
0 helpful votes
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Thank you so much for your help with the ticket and speedy turn around time, always great service once again thank you to Vincent White for a superb job and a job well done.

Date of experience: April 11, 2017
India
1 review
0 helpful votes
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Its very good i got mor information form templatemonster. I can get very attractive and resposive template from here

Date of experience: April 11, 2017
Romania
1 review
0 helpful votes
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Amina is the best
April 6, 2017

The collaboration was perfect. Keep on the good work. Nothing bad to comment about responsiveness, promptitude... accuracy. Everything was perfect

Date of experience: April 6, 2017
GB
1 review
0 helpful votes
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It's a rare experience finding a support specialist who knows their stuff inside out. Lori was able to answer every question, point me to alternatives that met my needs and convinced me that I'd arrived at a web design site that might actually get me somewhere. Fantastic, Lori, 5 out of 5 any day.

Date of experience: April 4, 2017
Ireland
1 review
0 helpful votes
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In one word Awesome!
The help from these guys and Girls is invaluable. Without their expert Help and extensive Knowledge, I would have to spend hours troubleshooting - with no guarantee of finding a solution.
Always been able to Help solve an issue - A truly indispensable resource - Always the first and only place to get answers!

Regards Ian.

Date of experience: April 4, 2017
Bulgaria
1 review
0 helpful votes
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The support stuff is UNIQUE! Erica is one of the best in their field :)) so much things she have helped me with am really fascinated! Buy people and trust these guys! :)

Date of experience: April 3, 2017
Sweden
1 review
0 helpful votes
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I got really great help and support when i was looking for a new template for our website. There are expensive and less expensive templates. We found one good looking and well functioning with our Companys needs.

Date of experience: April 3, 2017
GB
1 review
0 helpful votes
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Good Service
March 30, 2017

This is the second time I am using templatemonster and I was having problem checking out; were quick to help. Would use again.

Date of experience: March 30, 2017
Iraq
1 review
0 helpful votes
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You are the best
March 30, 2017

I had a great conversation with one of your staff called Lori, it was very helpful, i got what i was looking for.

Thanks for Template monster

Date of experience: March 30, 2017
Connecticut
1 review
0 helpful votes
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JJ is amazing
March 29, 2017

Agent JJ was so patient and walked me a novice to the tech world through the process and made me feel comfortable in my purchasing decision...

Date of experience: March 29, 2017
South Africa
1 review
0 helpful votes
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Many thanks to Michelle and Simon for being there to answer all of my queries - you guys are wonderful, keep on doing the awesome word and I am happy to have made the right choice.

For all you people out there planning to start their own business, go with templatemonster or go wrong - the choice is yours.

Regards,
H

Date of experience: March 28, 2017
Czechia
1 review
0 helpful votes
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Online service to help you with any problem. Still inform you about the development of a solution to your problem. They work nonstop and they are very willing :) I am very happy!

Date of experience: March 28, 2017
Germany
1 review
0 helpful votes
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Pre-sales question
March 25, 2017

I was well impressed with the pre-sales operator. She was actually very helpful and advised me competently on what theme to purchase.

Thanks very much for the help

Date of experience: March 25, 2017
Malaysia
1 review
0 helpful votes
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Online Customer service personal was really friendly and helpful! I have asked alot of questions about the template for someone new like me, it clears up a lot of question in mind!

Date of experience: March 25, 2017

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templatemonster.com
Founded in 2002