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Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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RU
1 review
1 helpful vote
Follow Lera K.
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Спасибо за поддержку. Мне удалось получить точный шаблон, который я искала. Это было легко и быстро.

Date of experience: June 26, 2017
Guatemala
2 reviews
1 helpful vote
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Alison, Dakota, Alain,
Thank you for being always so helpful. I could not make anything without you.
Oscar Dominguez

Date of experience: June 24, 2017
Belgium
1 review
1 helpful vote
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Excelent!
June 23, 2017

Fast support! Thank you for all the advice. Keep up the good work! Beautiful templates for less money.

Date of experience: June 23, 2017
India
1 review
2 helpful votes
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Great Experience
June 21, 2017

Thanks Shane for the help. I managed to get the exact template I was looking for. Great pre sale service

Date of experience: June 21, 2017
Peru
1 review
0 helpful votes
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Thanks Greg for your kindly support. I bought Joomla template *******. This template is one the best for my Software Company.
Best regards,
Carlos

PERU

Date of experience: June 16, 2017
Bulgaria
1 review
0 helpful votes
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Fantastic pre-sales services were provided on choosing the right product for our case, very supportive and patient customer support.

Date of experience: June 15, 2017
Florida
1 review
0 helpful votes
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The staff is great and the help is very professional and to the point. I had an amazing experience with Lori.

Date of experience: June 14, 2017
Florida
1 review
0 helpful votes
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Fantastic support
June 6, 2017

I'm TemplateMonster's regular client.
The best support team I've ever know. Thanks for discounts you give from time to time.

Date of experience: June 6, 2017
Serbia
1 review
0 helpful votes
Follow Milorad D.
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Very helpful and strict knowledge based support service, thank you. I got answers on every question that i was needed to know. Thank you <3

Date of experience: June 6, 2017
Azerbaijan
1 review
0 helpful votes
Follow Emil H.
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Thank you to Greg for quality support. It was easy and fast. Just for little time i got necessary template and instructions.

Date of experience: June 5, 2017
Belgium
1 review
0 helpful votes
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Help and patience
June 5, 2017

I was looking for a template and an operator helped me wisely and with great patience. Great service!

Date of experience: June 5, 2017
India
1 review
0 helpful votes
Follow ajay a.
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Great thanks Lori for helping out in finding right template. I will connect back to your mail in a day or 2 to finalize things

Date of experience: June 2, 2017
Brazil
1 review
0 helpful votes
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AWESOME
May 31, 2017

The clerk was very polite and clear in all my doubts... My questions toke some time and she was very patience...

Date of experience: May 31, 2017
South Africa
1 review
0 helpful votes
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So far so good - will trial the page now and revert. I like the professionalism and knowledge of their offering.

Date of experience: May 31, 2017
Nevada
1 review
0 helpful votes
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This is an updated review. I was quick to leave a bad review when I had a problem but I have to say, Template Monster was quick to respond and exceeded my expectations so I have updated my review to a positive experience.

Thank you for swiftly fixing my issue and setting things straight. Good job, will buy again from them.

Date of experience: May 29, 2017
DELETED ACCOUNT .. Templatemonster Rep
over a year old

Hello John,

Thank you for your feedback. We apologize for any inconveniences. Please provide more details about this case to [email protected] and we'll be glad to assist you!

Thank you.

Best regards,
TemplateMonster

Sweden
1 review
0 helpful votes
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It was great help
May 29, 2017

I would recommend Template Monster. It is my second experience with them and I find them very supporting.

Date of experience: May 29, 2017
Canada
1 review
0 helpful votes
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I've purchased a few templates from templatemonster now. I can say without a doubt the customer service is spot on. I did not however have great success with their SEO packages, but all other packages were top notch. I highly recommend! P.S. Lori was outstanding

Date of experience: May 27, 2017
Switzerland
1 review
0 helpful votes
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Sandy was awesome
May 25, 2017

Sandy was very helpful and honest. She spent hours guiding me and was always very kind and proactive. Thank you, Sandy!

Date of experience: May 25, 2017
Israel
1 review
0 helpful votes
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SiteJabber can be used to publicly review good online businesses, as well as report website fraud, scams and complaints. Online business fraud, scams & complaints can also be reported to the FBI & FTC. Reviews containing spam, promotion, or conflicts of interest are not tolerated and will be deleted immediately. Writing or paying for fake reviews is unethical, against SiteJabbers terms and is illegal in

Date of experience: May 24, 2017
GB
1 review
0 helpful votes
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Just amazing
May 23, 2017

Easy quick and helpful support, great offer, they not leave you alone after payment... I would recommend for everybody who want a great website or webshop theme

Date of experience: May 23, 2017

From the business

DELETED ACCOUNT


templatemonster.com
Founded in 2002