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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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I really apreciate all the help i got from cstumer servisse at Template monster. I was looking for the right template for my website and they gave me a few options exactly understanding what was my products and needs, i so recomend this team! Thank you so much!
Your themes are great. Helped me a lot. She guided me and explained to me about their services very clearly. She was quick and professional. Keep up the good work. :)
Thank you Andrea for your quality, quick and professional approach to the necessary information. Thank you Milos Kohout
Andrea was fantastic to deal with, she gave me a ton of information to consider. She also explained the services very clearly and professionally. I enjoyed the experience very, very much!
I've been using template monster for many years and recently I have needed support several times in the past few months for several templates. They have helped me deal with bug issues, installations and tech problems with a happy and professional demeanor. Installations and bug fixes where also very fast.
He answered my question immediately. Wanted to know if I needed Dreamweaver or just a text editor- and he also explained that tutorials were available after purchase of template
My english is not good, but I have a nice and complete support with sady, she also, keep me with other options for help me on my decisión.
Ruben.
Very good chat support Andrea! I would recommend their chat support, havent tried more yet but will do it shortly.
I searched for a theme for our site http://www.kalitelibeslenme.com/ about health, nutrition, weight loss, fitness and body building. I finally liked one of the demo shows. They answered all the questions that came to mind in a gentle way. I have not bought it yet but I think to buy it.
For now, I've bought a template and I'm editing it. I've purchased also "installing the site" service. We will see how it's going to be. :)
Nice template. First we faced some problems WordPress xml import did not work but with the prompt support from Martha we could fix it in a few minutes. Thx Martha!
Support was horrible, seemed like the person had no idea what they were on about. Constantly checking with other staff then being transferred. The purchased theme corrupted my website articles and pages, making them unable to be read easily. The theme was very limited and prevented some users from accessing pages due to the features on the theme. All existing articles ended up having formatting issues. Avoid.
Operator understood exatly what I was looking for. Quick at giving suggestions and also very effective is showing other Template Monster services.
I have used TemplateMonster for over 15 years for their great source of Wordpress templates. The large variety of templates they offer is great as it allows me to offer my clients a large selection to choose from.
Thanks again guys, working with you has been great!
I believe this is the best site of its kind! Great prices, great support! Jane is extremely helpful! Thank you!
Best form Marie in the UK
Thanks for the help much appreciated from here
Hope to see a great final result asap
Think this is one of the best websites with templates that can be truly applied and work for you and your website.
I think that everyone can find the design for their needs and the prices are affordable. Sure, it depends on your income. But if you give than you get it back, sometimes even more.
Recommend templatemonster to everyone I know!
Andrea, que es la persona que me ha atendido ha sido muy profesional y atenta. Ha entendido perfectamente mis necesidades y me ha dado una solución rápida y que encajaba al 100%.
These guys are reliable, always provide lots of options. I would like to see some more updated versions in terms of design however.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.


Hello Scott,
We sincerely apologize for any troubles caused by our support team. Please provide more information about this issue to [email protected]. We'll be glad to investigate it and provide an appropriate solution.
Please accept our apologies one more time.
Best regards,
TemplateMonster