Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Templatemonster

Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Templatemonster?
grey stargrey stargrey stargrey stargrey star

Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

This company does not typically respond to reviews

We monitor reviews for authenticity

RU
1 review
0 helpful votes
Follow Alexey G.
Unfollow Alexey G.
Share Review
Report Review

Алексей
August 14, 2017

Хорошая команда, всё достаточно оперативно. На все мои вопросы ответили и проконсультировали как надо. Спасибо Вам за техническую поддержку!

Date of experience: August 14, 2017
Canada
1 review
0 helpful votes
Follow Sonia R.
Unfollow Sonia R.
Share Review
Report Review

Les modèles des sites web et des pages sont conçus et développés par desconcepteurs de sites Web professionnels. Merci Template monster pour votre support technique et la qualité des produits!

Date of experience: August 14, 2017
India
1 review
0 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Share Review
Report Review

Thanks
August 14, 2017

Thanks SHANE for help me out and contact me asa soon as possible, its really goods. For me, hundred characters is very long for feedbvack plese do small...

Date of experience: August 14, 2017
Mozambique
1 review
0 helpful votes
Follow Herlim T.
Unfollow Herlim T.
Share Review
Report Review

Even if you cant program or write codes, you can get help from support and have nice template in you website. Recommeded +++

Date of experience: August 12, 2017
Singapore
1 review
0 helpful votes
Follow Owynne M.
Unfollow Owynne M.
Share Review
Report Review

Amazing customer service. Thanks Sandy. I understood everything and will purchase a nice template with all necessary functionality. Please send me the Quotation.

Date of experience: August 12, 2017
Greece
1 review
0 helpful votes
Follow Margarita Y.
Unfollow Margarita Y.
Share Review
Report Review

Amazing service, being a total non tech, I understood everything and will purchase a nice template with all necessary functionality for my client.

Date of experience: August 11, 2017
Lebanon
1 review
0 helpful votes
Follow Dany B.
Unfollow Dany B.
Share Review
Report Review

Professional Help
August 11, 2017

Thanks, Adrea for your help, support & time.
You helped me achieve what I was looking for.
Amazing team.
Keep up the good work :)

Date of experience: August 11, 2017
Sri Lanka
1 review
0 helpful votes
Follow ee e.
Unfollow ee e.
Share Review
Report Review

Awesome help
August 11, 2017

Nice and pretty girl. :) i think i falling love with here. No body can't help me with this. She is awesome. I love here.

Date of experience: August 11, 2017
Texas
1 review
0 helpful votes
Follow Frank R.
Unfollow Frank R.
Share Review
Report Review

Thanks Sandy!
August 11, 2017

We are off and running with our newly purchased website!
We appreciate your patience and professionalism Sandy!
Frank

Date of experience: August 10, 2017
Israel
1 review
0 helpful votes
Follow Noam Y.
Unfollow Noam Y.
Share Review
Report Review

I have to establish a new business which will sell Natural Cosmetic products world wide. Lori helped me to understand that you a one stop shop for everything I need including a shopping basket, delivery, inventory, taxes and more.

Date of experience: August 10, 2017
Australia
1 review
0 helpful votes
Follow Al Y.
Unfollow Al Y.
Share Review
Report Review

Sandy was knowledgeable and very helpful and I would recommend Template Monster; s fast and efficient customer service to others.

Date of experience: August 9, 2017
NL
1 review
0 helpful votes
Follow Gijs v.
Unfollow Gijs v.
Share Review
Report Review

Chat is great, and when it turns out to be a technical question the pass you through to a technician. Aftersales is also ok, most of the time technical.

Date of experience: August 8, 2017
Germany
1 review
0 helpful votes
Follow Mira S.
Unfollow Mira S.
Share Review
Report Review

The chat support is great. Stewart helped me very quickly and competently. I use this service again.

Date of experience: August 8, 2017
GB
1 review
0 helpful votes
Follow steve A.
Unfollow steve A.
Share Review
Report Review

I spoke to a chap called Shane, who was very professional, and was vey knowledgeable and gave me some really good advice. This has now helped me make up my mind to use Template Monster.

Date of experience: August 7, 2017
GB
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

New to all this...
August 5, 2017

Jenna has really helped me understand how the templates and the plugins work.

Great support really helpful.

Date of experience: August 5, 2017
Delaware
1 review
0 helpful votes
Follow D W.
Unfollow D W.
Share Review
Report Review

Jenna
August 5, 2017

Helpful, resourceful, quick to respond and alround amazing, i look forward to speaking with her again or with another colleague with the same level of professionalism.

Thank you Jenna

Date of experience: August 5, 2017
Spain
1 review
0 helpful votes
Follow Catalina S.
Unfollow Catalina S.
Share Review
Report Review

Great support
August 5, 2017

Great support, great templates!
The support was very helpful and i was able too choose a template that was right for me!

Date of experience: August 5, 2017
India
1 review
0 helpful votes
Follow ramesh p.
Unfollow ramesh p.
Share Review
Report Review

Very helpful service...
I had a chat with sandy... very helpful suggestions... clear n simple... thank you

Date of experience: August 4, 2017
Ukraine
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

Great!
August 4, 2017

Not monstrous but Beautiful designs :) Excelent support by Julia that finally helped to made my choice and ansewered all the questions as good as it was possible. My problem is solved. And I'm happy! On my opinion it's the best choice that you can make. Thank you!

Date of experience: August 4, 2017
Florida
1 review
0 helpful votes
Follow Milena C.
Unfollow Milena C.
Share Review
Report Review

Great service!
August 3, 2017

I chatted with Shane. Very helpful and great advise. Also very patient which is very important.
Thank you very much!

Date of experience: August 3, 2017

From the business

DELETED ACCOUNT


templatemonster.com
Founded in 2002