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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Les modèles des sites web et des pages sont conçus et développés par desconcepteurs de sites Web professionnels. Merci Template monster pour votre support technique et la qualité des produits!
Thanks SHANE for help me out and contact me asa soon as possible, its really goods. For me, hundred characters is very long for feedbvack plese do small...
Even if you cant program or write codes, you can get help from support and have nice template in you website. Recommeded +++
Amazing customer service. Thanks Sandy. I understood everything and will purchase a nice template with all necessary functionality. Please send me the Quotation.
Amazing service, being a total non tech, I understood everything and will purchase a nice template with all necessary functionality for my client.
Thanks, Adrea for your help, support & time.
You helped me achieve what I was looking for.
Amazing team.
Keep up the good work :)
Nice and pretty girl. :) i think i falling love with here. No body can't help me with this. She is awesome. I love here.
We are off and running with our newly purchased website!
We appreciate your patience and professionalism Sandy!
Frank
I have to establish a new business which will sell Natural Cosmetic products world wide. Lori helped me to understand that you a one stop shop for everything I need including a shopping basket, delivery, inventory, taxes and more.
Sandy was knowledgeable and very helpful and I would recommend Template Monster; s fast and efficient customer service to others.
Chat is great, and when it turns out to be a technical question the pass you through to a technician. Aftersales is also ok, most of the time technical.
The chat support is great. Stewart helped me very quickly and competently. I use this service again.
I spoke to a chap called Shane, who was very professional, and was vey knowledgeable and gave me some really good advice. This has now helped me make up my mind to use Template Monster.
Jenna has really helped me understand how the templates and the plugins work.
Great support really helpful.
Helpful, resourceful, quick to respond and alround amazing, i look forward to speaking with her again or with another colleague with the same level of professionalism.
Thank you Jenna
Great support, great templates!
The support was very helpful and i was able too choose a template that was right for me!
Very helpful service...
I had a chat with sandy... very helpful suggestions... clear n simple... thank you
Not monstrous but Beautiful designs :) Excelent support by Julia that finally helped to made my choice and ansewered all the questions as good as it was possible. My problem is solved. And I'm happy! On my opinion it's the best choice that you can make. Thank you!
I chatted with Shane. Very helpful and great advise. Also very patient which is very important.
Thank you very much!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

