On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Templatemonster Reviews Summary
Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
We monitor reviews for authenticity
Nice idea!
I found my template and really great job
I made two website with your template and maybe i will have more
Regards
We friendly & helping making a good represntation of a company that shows all you can find here is respect & kindness toward clients.
The experience was to the highest level of professionalism! The best answers, all the answers, included saving cost for better purchase. Customer service each time 5 star... it was a lot in the beginning for me to keep asking but every question was answered. Very happy! Ty :)) ))
I got every thing you want in a CHAT HELP, the person answered every thing I wanted know. I am completely satisfied with their technical Help. You made my day!
Very knowledgeable and responsive services from TemplateMonster. I got all questions answered. Thanks for the support!
Good expanation... excellent answers... Nice insights abt ecom and the platforms. Will defly get help in near future... Thanks again...
They steal your money, provide you with invalid information and information that does not work. Their customer service sucks, each rep will tell you something different and they do not response to your emails. When they do the things they provide is not working.
My first contact so far as been very informative & helpful! I look forward to giving out more positive reviews in the future!
Support is very helpful and the guides on how to templates work are very detailed. Highly recommend them
The customer service is very good and helpful. I would definitely prefer this website for further use.
Great work!
Very useful features, and great support, they are very responsive and helpful. I strongly recommend it.
It help out o lot in my choice of choosing a template, excelent attention from lori, i will probably purchase the template in this week...
I have bought several templates from TemplaMonster and I totally recommend them! They have great quality and customer service.
Great online customer service - very helpful, polite and really made an effort to win my custom. Thanks a lot Lori!
Buscaba una plantilla para una tienda relacionada con el mundo de lcaballo, Eduardo me recomendó el tema animally, estoy muy contento con esta plantilla para prestashop, creo que es lo que buscaba. Muy atento el señor Eduardo y muy eficaz.
Saludos desde España.
Hoy me atendió Eduardo Santos y fue de mucha calidad su servicio. Me ayudó a adquirir un paquete de casi $300. Estoy muy complacido con el servicio de Eduardo Santos.
I have order the ready to use website, extra. LORI assistant is a lot of thing and impression Lori's service is great. It is very nice. Thank you very much ~~~
Thanks for Shane I have no more question (after so many).
I got a great support and I am waiting so much to cooperate with You.
Greg
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Karina,
We regret that you encountered such issues and apologize for any inconvenience. We'd appreciate providing your order ID and some more details regarding the issues you faced so we could investigate the situation and render further assistance. Thank you.