TemplatemonsterReviews 1,682

Great support (thanks, Eli). Awesome service and flawless templates. Actually helps with my day-to-day work immensely!

They will help you without a doubt in every situation. Thank you again. Next time I chose again Template Monster.

I will definitely do business with Lori and template Monster again. They are kind, patient and very helpful. Especially with someone who has absolutely no idea what he is doing!

The first chat I had to discuss about a template I had in mind was with Becky who was really great in answering my questions even before I've actually made a purchase. Would certainly go with them for my web templates as it only shows the overall support which I could receive post-purchase

Becky was really good in answering my questions. I have noticed with my experience that some customer service agents get fed up when you ask them so many questions. But Becky was really great. Thanks

Really amazing - get instant advice and proper guidance about the themes, installation and customization.

Thank you so much to all the sellers, working so hard for us to get the Best out of Templates. Very much supportive assistance.

The support staff is really nice and friendly. I talked to Luigi who listened to my requirements and suggested me themes accordingly and also informed me about the technical requirements needed at the back-end.

I know a lot about the internet, website, coding languages, etc... But, cannot actually code very well. The rep explained it to me, and got me off and running. Now I feel far more confident about the process, and am ready to move forward!

I have a really positive experience with their customer support. I had a lot of questions and their employee Eli was so kind, sending me more and more information about the process of editing templates etc. Bravooo!

I have no clue about websites and the Helpdesk Lori was amazing, sending links and tips, it was the best service I've had this decade!

Andrea has behaved with great patience, attentive at all times, offering solutions and extra services, anticipating my needs as a client. Excellent.

I had a lot of questions about wordpress themes and certain things attached to it like hosting and domain and Shane answered all of them. Will definitely use this service again.

Excelente atención al cliente, me atendió una señorita que se llama Andrea y fue muy amable y muy profesional.

My operator was Andrea and she was very helpfully! She helps me with all the necessary informations and she answered concretelly my questions! Many thanks!

I always loved to work with templatemonster templates and their support.

This is the best way to communicate with customers.

That's why i recommended in at least last 7 years to all my friends and customers.

The different approach with tech / sales / themes support is the best idea. And it works.

I hope will work the same in the future too.

Cheers

The online chat was fast, on point and very helpful. I've yet to use their service but plan to. I expect the service to be good judging from the level of knowledgeable and helpful customer service team.

Really impressed with the quality of customer service. Eli basically explained website creation from the start. Will be using them for my future design and hosting.

Perfect access and quick understanding of my needs. Within a few minutes I did what I needed. I cordially recommend it.

Thanks for all the support you gave me Jace... verydetailed and much appreciated i feel more confident about my purchase...