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Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Czechia
1 review
0 helpful votes
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Amazing service
December 13, 2017

I have to recommend TemplateMonster because of their amazing support & service. It works really great for their customers. It was a very nice experience for me. Lukas

Date of experience: December 13, 2017
NL
1 review
0 helpful votes
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Helpful and informative
December 10, 2017

Very helpful and informative. Their service package is impressive and for people with no IT background (like myself) it matters. Prices are good too.

Date of experience: December 10, 2017
Canada
1 review
0 helpful votes
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Blake was great. Helped me figure out my issues. Provided me with details on a few new great templates that will work me.

Date of experience: December 8, 2017
Spain
1 review
0 helpful votes
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Primero me atendió Luiggi, estupendo, pero habla solo ingles... aunque hizo el esfuerzo y es de agradecer. Luego recibí un chat con Andrea, excelente... Un soporte como el que todos quisieramos recibir. Mi recomendación y enhorabuena.

Date of experience: December 8, 2017
Pakistan
1 review
0 helpful votes
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Amazing template but operators are really really good speaking specially "Eli"
I would like to deal several times with Eli because this person guide me very well.

Date of experience: December 7, 2017
Kazakhstan
1 review
1 helpful vote
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Good
December 6, 2017

Хороший сайт, рекомендую всем, хороший онлайн чат, все быстро и удобно, оплата на высшем уровне, очень большой выбор шаблонов и бесплатно к шаблонам картинки

Date of experience: December 6, 2017
Florida
1 review
0 helpful votes
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Eli is the best!
December 6, 2017

Eli was very helpful and knew exactly what I needed. He helped me narrow down my top 2 ideas. I will definitely recommend your website and come back when I need another one. Thanks Eli!

Date of experience: December 5, 2017
Czechia
1 review
0 helpful votes
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I just finished live chat with Eli who helped me with choosing the right templete i needed. We couldnt find the right templete but i was offered they could make me my own templete just fot 126$ and its awesome prize.
Thank you

Date of experience: December 5, 2017
Argentina
1 review
0 helpful votes
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Consulta por plantilla
December 5, 2017

Me atendió Andrea, contestó todas mis dudas, fue muy amable y correcta. Para recomendar.
Muchas gracias.

Date of experience: December 5, 2017
Spain
1 review
0 helpful votes
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Muy resolutiva. Resolvió todos mis problemas, fue paciente y muy amable. Muchos dotes de empatía y comercial. Le doy un sobresaliente!

Date of experience: December 5, 2017
NL
1 review
0 helpful votes
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Great customer service
December 5, 2017

Good customer service! Personal thanks to Becky, who was helped me to choose a right template for my web-site and is ready to support me further to intall it.

Date of experience: December 5, 2017
GB
1 review
0 helpful votes
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It was great to connect with Jenna who was really helpful and very clearly knows her stuff. No doubt I'll need some more of her helpful advice and its great to know its available!

Date of experience: December 4, 2017
Germany
1 review
0 helpful votes
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Pre Sales
December 4, 2017

There are a number of steps needed when installing a new site (especially when the host is transferred). Jenna - Presales Department... explained clearly and in real time all the steps needed to ensure successful completion.

Date of experience: December 4, 2017
France
1 review
0 helpful votes
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Merci Becky
December 3, 2017

Merci pour la patience dont font preuve vos collaborateurs. Choisir un thème qui accompagne nos ambitions et notre vision n'est pas toujours aisé. Merci de nous guider.

Date of experience: December 3, 2017
Singapore
1 review
0 helpful votes
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Magenta Theme Purchase
December 1, 2017

I tried to buy a magento theme which was on black friday sale. But unfortunately, I missed the date and offer was expired. I chat with them and they offered me a same discount. The chat person is really kind and great as well she suggested few other options as well. Will definitely purchase on their site again.

Date of experience: December 1, 2017
Belgium
1 review
0 helpful votes
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Just the best there is, always even before BUYING. HELP
Good answer, my favo, and its my second template

Date of experience: November 30, 2017
Texas
1 review
0 helpful votes
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Tech support
November 30, 2017

Shane helped me with my questions regarding a template and gave me proper answers. Ill definitely do business with template monster!
Thanks

Date of experience: November 30, 2017
Mexico
1 review
0 helpful votes
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Excellent service
November 29, 2017

Thank´s Eduardo for the attention he has given to answer the questions. Great Support!. Template Monster you are my favorite.

Date of experience: November 29, 2017
Saudi Arabia
1 review
1 helpful vote
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Shane is the best :)) )
November 29, 2017

Shane is the best :)) )
Shane is the best :)) )
Shane is the best :)) )
Shane is the best :)) )
Shane is the best :)) )

Date of experience: November 29, 2017
Florida
1 review
1 helpful vote
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Awesome
November 28, 2017

Thank you Shane, GREAT SUPPORT. Will purchase one more for my other business, soon. Thank you again, can't wait to show it to everybody.

Thanks

Date of experience: November 28, 2017

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templatemonster.com
Founded in 2002