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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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India
1 review
0 helpful votes
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Good
January 3, 2018

Good customer support from Luigi. She answered all my questions and gave me additional information on creating a website. This site is indeed helpful

Date of experience: January 3, 2018
Turkiye
1 review
0 helpful votes
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Wonderful
January 2, 2018

I especially appreciate Adrea. Very good templates and support available. Very useful and appealing to every audience

Date of experience: January 2, 2018
India
1 review
0 helpful votes
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I will share later
December 28, 2017

Lori, Really solve my issue which i was facing from last couple of days.
Brilliant Support and guidance. There is only five star else I will give 10 Star to Lori.

Brilliant, Keep it up!

Date of experience: December 28, 2017
California
1 review
0 helpful votes
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Very happy customer
December 28, 2017

I was very happy with the assistance I got from customer service. He was friendly, nice and patient. I would highly come back again and do some more shopping here!

Date of experience: December 27, 2017
India
1 review
0 helpful votes
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Good templates, good team
December 26, 2017

Im looking for an e-commerce website... i found on this on the web. TemplateMonster having really awesome collection. Very good templates and simple and perfect. Most of the work around will be reduced. Really Impressive.

Date of experience: December 26, 2017
Florida
1 review
0 helpful votes
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Newbie here
December 24, 2017

I chatted with a customer service agent named Becky. I explained that I was new at this and didn't have a clue as to what I was doing. She asked me a few questions and gave me a couple of choices.(which were so perfect, I wasn't sure which one to choose) Becky was patient and helpful. She was also very understanding, that I was totally lost. Thank you again Becky.

Date of experience: December 24, 2017
Singapore
1 review
0 helpful votes
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Shane is fantastic!
December 22, 2017

Shane was extremely helpful when I needed help with my Joomla template purchase. He guided me step by step and was patient enough to answer so many of my questions.

Date of experience: December 22, 2017
GB
1 review
0 helpful votes
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The online help assistant was the best experience I have come across and Lori was so professional. Asked her some dumb questions and she give me links to what I was looking for...

Date of experience: December 21, 2017
Canada
1 review
0 helpful votes
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Soo Helpful
December 21, 2017

I miss my window of opportunity by half a day. Rather than making me, wait the Shane hooked me up. Thank you

Date of experience: December 21, 2017
Indonesia
1 review
0 helpful votes
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Helpful
December 20, 2017

Soooo helpful and really good at giving recommendations, beyond my expectations thank you so much Shane!

Date of experience: December 20, 2017
Saudi Arabia
1 review
0 helpful votes
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5 star services
December 19, 2017

I would say that not only the templates but also the customer source is outclass. Keep it up. You guys are doing great job

Date of experience: December 19, 2017
Ukraine
1 review
0 helpful votes
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Many years of good work
December 19, 2017

I have been working with TemplateMonsters for a long time and their templates are really great! Easy, beautiful and with good prices. Besides, they always give you some discounts for the next template, so it's really a pleasant partner =) Thank you very much!))

Date of experience: December 19, 2017
Spain
1 review
0 helpful votes
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It is my first time I am creating a website and the help and support i had from TemplateMonster team, specially Andrea has been great so far! Very pleased with it. Now let´s keep working on it.

Date of experience: December 19, 2017
Canada
1 review
0 helpful votes
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Great pre-sales help
December 18, 2017

I often use TemplateMonster's pre-sales chat to help me find the right templates for my client.

So far they've done well by me every time.

Date of experience: December 18, 2017
Pakistan
1 review
0 helpful votes
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Best Customer Service
December 18, 2017

Beautiful templates and best customer services, I am very happy with the services and highly recommend.

Greeting from Pakistan.
Shoaib

Date of experience: December 18, 2017
Ukraine
1 review
0 helpful votes
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Thank you Jenna
December 17, 2017

She provided me with great support and patience. I have all info and links for my project now. Thank you, Jenna, I like your team and services =)

Date of experience: December 17, 2017
Turkiye
1 review
0 helpful votes
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Thank you very much
December 16, 2017

Customer representative was quick and interested, very interested, thank you, absolutely 5 stars,
Offered a quick and definitive solution

Date of experience: December 16, 2017
Turkiye
1 review
0 helpful votes
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Great chat
December 16, 2017

Yes, I liked your support so much that I'll be your customer as soon as possible :) I'm considering buying the Monstroid2 template with widgets and installation service and hosting service. Thank you.

Date of experience: December 16, 2017
Spain
1 review
0 helpful votes
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Soporte de ventas
December 14, 2017

Comencé el chat de ventas pidiendo alguien en español y me lo asignaron en el mismo chat en cuestión de 1 minuto de espera...
Eduardo! Muy amable y sabiendo ayudar y tratar a las personas! Gracias Eduardo, ayudaste a realizar la compra.

Date of experience: December 14, 2017
NL
1 review
0 helpful votes
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Thank you
December 14, 2017

There are verry nice people helpful, thank you.
Very helpful and informative. Their service package is impressive and for people

Date of experience: December 14, 2017

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templatemonster.com
Founded in 2002