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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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France
1 review
0 helpful votes
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Very good service and advice.
Andrea send me a lot of template for help me.
She is friendly and professional.
I can only say: thanks you.

Date of experience: January 15, 2018
Canada
1 review
0 helpful votes
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Service was very good.
January 15, 2018

I chatted with Becky, a chat line support operator. She was extremely helpful in finding a WP CMS template ands the plugins that I needed to get my website going.

Date of experience: January 15, 2018
Israel
1 review
0 helpful votes
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Service
January 14, 2018

Good and positive technical support!
You dont need to wait hours for a helps and every question can be answered easily

Date of experience: January 14, 2018
Spain
1 review
0 helpful votes
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Tommy., a great worker.!
January 13, 2018

Me puse en contacto con su servicio de chat., y hablé con Tommy.! Una gran ayuda y una gran satisfacción.!

Gracias Tommy::!

Date of experience: January 13, 2018
Pennsylvania
1 review
0 helpful votes
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Amazing Service!
January 11, 2018

Absolutely amazing service! My questions were answered immediately, and the process was made easy by their staff. Would recommend this site to everyone!

Date of experience: January 11, 2018
France
1 review
0 helpful votes
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J'ai trouvé le modèle parfait pour mon projet de création de site. Les éléments sont facilement personnalisables. Parfait!

Date of experience: January 10, 2018
GB
1 review
0 helpful votes
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Fab Customer Service
January 10, 2018

Went over and beyond to help and answer all my queries. Showed me many options, extremely helpful. Highly recommend

Date of experience: January 10, 2018
Ukraine
1 review
0 helpful votes
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Обратился со своими вопросами к онлайн-консультанту. Получил быстро и по теме ответы. Спасибо большое!

Date of experience: January 10, 2018
Chantal R.
South Africa
1 review
0 helpful votes
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Great Service
January 10, 2018

I have been using TemplateMonster for 8 years now, and have never had a problem or bad service ... !!! They are the best I have used by far ... xxx

Date of experience: January 9, 2018
Turkiye
1 review
0 helpful votes
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I didnt buy a template yet but customer service is very good. Henüz bir şey satın almadım ama müşteri hizmetleri çok yardımcı oldu. Biraz daha araştırma yapıp dönüş yapıcam

Date of experience: January 9, 2018
Pennsylvania
1 review
0 helpful votes
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Great quality products, and even better support! The site offers a wide variety of choices based on your needs and customer support really knows how to compliment the experience. Very helpful and knowledgeable.

Date of experience: January 8, 2018
Chile
1 review
0 helpful votes
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Asistencia de Andrea
January 8, 2018

Gracias Andrea por la asistencia, muy buena ejecutiva pude realizar la eleccion y luego la compra sin problemas

Date of experience: January 8, 2018
Turkiye
1 review
0 helpful votes
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Turkish language support within the site increases our election opportunities.
AND VERY SUSTAINABLE :))

Date of experience: January 6, 2018
India
1 review
0 helpful votes
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Chat with Luigi
January 5, 2018

Awesome chatting she give me great solution about my problems.
Thanks a lot all team member of sitejabber and Template Monster.
Keep going

Date of experience: January 5, 2018
Ireland
1 review
0 helpful votes
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Great service
January 4, 2018

I had a long chat with customer support rep Shane who could not have been more helpful or professional - great service guys - keep it up! Raymond

Date of experience: January 4, 2018
India
1 review
0 helpful votes
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Nice experiance
January 4, 2018

Its really very useful and i am using a trial version and after that i will choose the premium if iam satisfied

Date of experience: January 4, 2018
Germany
1 review
0 helpful votes
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She found a quick solution to my problem! No long conversation was needed to describe my needs. She also provided me some decent info about hosting plans.

Date of experience: January 4, 2018
Arkansas
1 review
0 helpful votes
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I haven't purchased any template yet - but their live chat rep Lori was nice, super responsive, and not annoying! Can't review a purchase yet - but the rep and personal interaction was great and saved time looking thru templates!

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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I was going round and round choosing between layouts as there obviously are dozens of options whatever may be your niche. He gave me the gentle push I needed by recommending one quickly that is clean, neat, a lot like msn.com, which is what I wanted, and then quickly steered me toward a sufficient hosting site. Thanks! No more treading tires waiting to GO. Now it's green light and accelerator.

Date of experience: January 3, 2018
Spain
1 review
0 helpful votes
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Buena atención
January 3, 2018

Muy buena atención y pendiente de solucionar todas las dudas a la hora de comprar una plantilla prestashop.

Date of experience: January 3, 2018

From the business

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templatemonster.com
Founded in 2002