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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Very good service and advice.
Andrea send me a lot of template for help me.
She is friendly and professional.
I can only say: thanks you.
I chatted with Becky, a chat line support operator. She was extremely helpful in finding a WP CMS template ands the plugins that I needed to get my website going.
Me puse en contacto con su servicio de chat., y hablé con Tommy.! Una gran ayuda y una gran satisfacción.!
Gracias Tommy::!
Absolutely amazing service! My questions were answered immediately, and the process was made easy by their staff. Would recommend this site to everyone!
J'ai trouvé le modèle parfait pour mon projet de création de site. Les éléments sont facilement personnalisables. Parfait!
Went over and beyond to help and answer all my queries. Showed me many options, extremely helpful. Highly recommend
Обратился со своими вопросами к онлайн-консультанту. Получил быстро и по теме ответы. Спасибо большое!
I have been using TemplateMonster for 8 years now, and have never had a problem or bad service ... !!! They are the best I have used by far ... xxx
I didnt buy a template yet but customer service is very good. Henüz bir şey satın almadım ama müşteri hizmetleri çok yardımcı oldu. Biraz daha araştırma yapıp dönüş yapıcam
Great quality products, and even better support! The site offers a wide variety of choices based on your needs and customer support really knows how to compliment the experience. Very helpful and knowledgeable.
Gracias Andrea por la asistencia, muy buena ejecutiva pude realizar la eleccion y luego la compra sin problemas
Turkish language support within the site increases our election opportunities.
AND VERY SUSTAINABLE :))
Awesome chatting she give me great solution about my problems.
Thanks a lot all team member of sitejabber and Template Monster.
Keep going
I had a long chat with customer support rep Shane who could not have been more helpful or professional - great service guys - keep it up! Raymond
Its really very useful and i am using a trial version and after that i will choose the premium if iam satisfied
She found a quick solution to my problem! No long conversation was needed to describe my needs. She also provided me some decent info about hosting plans.
I haven't purchased any template yet - but their live chat rep Lori was nice, super responsive, and not annoying! Can't review a purchase yet - but the rep and personal interaction was great and saved time looking thru templates!
I was going round and round choosing between layouts as there obviously are dozens of options whatever may be your niche. He gave me the gentle push I needed by recommending one quickly that is clean, neat, a lot like msn.com, which is what I wanted, and then quickly steered me toward a sufficient hosting site. Thanks! No more treading tires waiting to GO. Now it's green light and accelerator.
Muy buena atención y pendiente de solucionar todas las dudas a la hora de comprar una plantilla prestashop.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

