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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Had a chat with beckey and got excellent pro service.
Got excellent price for template and all additional services purpose to serve me best on custom my templae, host it, etc...
Will use there service again for sure
In template monster I find what I need and the technical support is precise and they give me help 24/7
The templates work well, but it takes a little time to get used to working with the template and you need to pay extra for some features. It's the cheaper way to get a good looking website, compared to paying a web developer to create it for you.
Kristiana, from https://theveganloser.com/
Thanks, really good and kind support. Real pleasure to communicate with such staff. Shane- thanks a lot for recommendations. TemplateMonster- great company to work with.
Really did have a lot of questions as we need to act fast, service was great and freindly didnt feel rushed, and come away in the loop
The pre sale chat was great, very open to resolve my doubts and very patience! Thank Andrea for your help!
Super fast and helpful to my questions. Very pleased with solutions she offer me. Thank you Becky:-)
Super fast and responsive to my questions. Gave me a lot of options for what I needed. I appreciate the easy chat back and forth.
Paziente e molto chiaro, perfetta organizzazione mi ha consigliato anche l'hosting perfettamente compatibile
Very patient considering we chatted-- difficult to convey exact points. I had 6 such chats, each as great as could be expected. Considering the vast product line, the operators were knowledgeable. I am purchasing with confidence.
Выбрал шаблон, но, поскольку не являюсь специалистом, решил для начала проконсультироваться у сотрудников онлайн.
От сотрудника под ником Shane получил ответы на все интересующие меня вопросы.
Уверен, получится отличное сотрудничество.
Однозначно рекомендую!
Received some useful and patient advice and guidance in selecting the right product today. Thank you, Shane!
As usual Template Monster hires very competent people. Becky was very nice. She assessed my needs and very quickly gave me what I needed. She is knowledgeable and efficient.
Great experience for service. All the questions about the templates were answered. Very good attitude by presales agent.
It is a great service and also they have a great service customer support, while choosing the right template for you! Thanks Shane!
All the questions about the differente templates and plans were answered.
Very good attitude by presales agent.
I had a long conversation with Jenna from pre-sales dep she helped me alot regarding choosing template for my website i really appreciate you Jenna, template monster is the best place to buy your desire Template and start your business.
Good helping person, open to discuss and open to proposals, she was hearing my needs and give me what I was looking for
Thks
Alex
Thabk you for your help, a good company, trusted, very good peolple, and very goood offer, thank you for everything
The quick chat with the pre-sales online was very helpful. I explained a general vision that I had for the website and Shane was able to direct me right away to some templates that suited my needs. I really appreciated the help.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

