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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Israel
1 review
0 helpful votes
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Getting even better
February 11, 2018

Had a chat with beckey and got excellent pro service.
Got excellent price for template and all additional services purpose to serve me best on custom my templae, host it, etc...
Will use there service again for sure

Date of experience: February 10, 2018
Colombia
1 review
0 helpful votes
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Excelent service
February 6, 2018

In template monster I find what I need and the technical support is precise and they give me help 24/7

Date of experience: February 6, 2018
GB
1 review
0 helpful votes
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Great
February 6, 2018

The templates work well, but it takes a little time to get used to working with the template and you need to pay extra for some features. It's the cheaper way to get a good looking website, compared to paying a web developer to create it for you.

Kristiana, from https://theveganloser.com/

Date of experience: February 6, 2018
Ukraine
1 review
0 helpful votes
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Great Pre-sales support
February 5, 2018

Thanks, really good and kind support. Real pleasure to communicate with such staff. Shane- thanks a lot for recommendations. TemplateMonster- great company to work with.

Date of experience: February 5, 2018
GB
1 review
0 helpful votes
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Informative
January 31, 2018

Really did have a lot of questions as we need to act fast, service was great and freindly didnt feel rushed, and come away in the loop

Date of experience: January 31, 2018
Argentina
1 review
0 helpful votes
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Excellent chat
January 30, 2018

The pre sale chat was great, very open to resolve my doubts and very patience! Thank Andrea for your help!

Date of experience: January 30, 2018
Croatia
1 review
0 helpful votes
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Super fast and helpful to my questions. Very pleased with solutions she offer me. Thank you Becky:-)

Date of experience: January 30, 2018
Ohio
1 review
0 helpful votes
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Pre Sales help
January 29, 2018

Super fast and responsive to my questions. Gave me a lot of options for what I needed. I appreciate the easy chat back and forth.

Date of experience: January 29, 2018
Italy
1 review
0 helpful votes
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Informazioni su acquisto
January 27, 2018

Paziente e molto chiaro, perfetta organizzazione mi ha consigliato anche l'hosting perfettamente compatibile

Date of experience: January 27, 2018
North Carolina
1 review
0 helpful votes
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IMPRESSED
January 25, 2018

Very patient considering we chatted-- difficult to convey exact points. I had 6 such chats, each as great as could be expected. Considering the vast product line, the operators were knowledgeable. I am purchasing with confidence.

Date of experience: January 25, 2018
Ukraine
1 review
0 helpful votes
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Выбрал шаблон, но, поскольку не являюсь специалистом, решил для начала проконсультироваться у сотрудников онлайн.
От сотрудника под ником Shane получил ответы на все интересующие меня вопросы.
Уверен, получится отличное сотрудничество.
Однозначно рекомендую!

Date of experience: January 25, 2018
California
1 review
0 helpful votes
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Received some useful and patient advice and guidance in selecting the right product today. Thank you, Shane!

Date of experience: January 25, 2018
Virginia
2 reviews
2 helpful votes
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As usual Template Monster hires very competent people. Becky was very nice. She assessed my needs and very quickly gave me what I needed. She is knowledgeable and efficient.

Date of experience: January 24, 2018
TW
1 review
0 helpful votes
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Great experience for service. All the questions about the templates were answered. Very good attitude by presales agent.

Date of experience: January 24, 2018
Denmark
1 review
0 helpful votes
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Great service!
January 23, 2018

It is a great service and also they have a great service customer support, while choosing the right template for you! Thanks Shane!

Date of experience: January 23, 2018
Mexico
1 review
0 helpful votes
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All the questions about the differente templates and plans were answered.
Very good attitude by presales agent.

Date of experience: January 23, 2018
India
1 review
0 helpful votes
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I had a long conversation with Jenna from pre-sales dep she helped me alot regarding choosing template for my website i really appreciate you Jenna, template monster is the best place to buy your desire Template and start your business.

Date of experience: January 23, 2018
Canada
1 review
0 helpful votes
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Ready to help
January 20, 2018

Good helping person, open to discuss and open to proposals, she was hearing my needs and give me what I was looking for
Thks
Alex

Date of experience: January 20, 2018
Spain
1 review
0 helpful votes
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Kind and good answers
January 17, 2018

Thabk you for your help, a good company, trusted, very good peolple, and very goood offer, thank you for everything

Date of experience: January 17, 2018
Michigan
1 review
0 helpful votes
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The quick chat with the pre-sales online was very helpful. I explained a general vision that I had for the website and Shane was able to direct me right away to some templates that suited my needs. I really appreciated the help.

Date of experience: January 16, 2018

From the business

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templatemonster.com
Founded in 2002