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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Italy
1 review
0 helpful votes
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A GREAT SERVICE SUPPORT!
February 23, 2018

I tell with the Operator Shane! The Best! He resolve my problem in no time!
Kind and Helpful!
I absolutely recommend!

Date of experience: February 23, 2018
New Jersey
1 review
0 helpful votes
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Professional
February 23, 2018

She's very nice and well knowledge of the clients needs... good experience. I recommend her if you want a full help with your business

Date of experience: February 23, 2018
Morocco
1 review
0 helpful votes
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So the website is good, downloading is great
The help is online and on the moment no delay.
Every thing is good

Date of experience: February 22, 2018
Georgia
1 review
0 helpful votes
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Excelent Service
February 21, 2018

5 Star from me for great support, very friendly staff. Great web templates for multi platforms. Already purchased 3 template from TemplateMonster.com Greate job and good lucks

Date of experience: February 21, 2018
NL
1 review
0 helpful votes
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Perfect assistance
February 21, 2018

I was looking for a theme for a new website but couldn't find one, on the chat a was talking to Jace and he helped me with finding the right template that is was looking for all the functions i needed where in the template. Perfect help and friendly to boot.

Date of experience: February 21, 2018
Delaware
1 review
0 helpful votes
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Fantastic service
February 21, 2018

Best services provided by template monster. Another great feature on this website is that having live chat option. I appreciate from you towards my help.

Thank You very much

Date of experience: February 21, 2018
Spain
1 review
0 helpful votes
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Muy Bien!
February 20, 2018

Andrea me ofreció muchas plantillas para escoger, ha tenido un detalle de mandarme un correo con posibles plantillas.
Me ha encantado su atención. Tengan por seguro que le escribire por cualquier duda.
Un saludo

Date of experience: February 20, 2018
Argentina
1 review
0 helpful votes
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Excelente
February 20, 2018

Andrea es rápida y eficiente, me ayudó mucho a buscar las plantillas.
Me mostró opciones acorde a mis necesidades.
¡Muchas gracias por todo!

Date of experience: February 20, 2018
Sri Lanka
1 review
0 helpful votes
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Becky helped me find the templates was looking for. He/she was fast, knowledgeable and extremely helpful. Thanks alot for everything!

Date of experience: February 17, 2018
New Jersey
1 review
0 helpful votes
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Luigi helped me find the templates and plugins I was looking for. He was fast, knowledgeable and extremely helpful. Thanks alot for everything!

Date of experience: February 17, 2018
New Hampshire
1 review
0 helpful votes
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Awesome help
February 16, 2018

Luigi was very helpful and cared about me getting the right the template after I gave him a very specific list of what we were looking for.

Date of experience: February 16, 2018
GB
1 review
1 helpful vote
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Great customer service
February 15, 2018

Andrea helped me out excellently answering all the novice questions I had great! Would recommend 100%

Date of experience: February 15, 2018
Germany
1 review
0 helpful votes
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I contacted the support because of a couple question before purchasing the license, they helped a lot, gave me information I didn't know. Every time we have contacted them for questions about the templates we are interested in, we get really fast and gut response.

Date of experience: February 14, 2018
Bulgaria
1 review
0 helpful votes
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Preslav
February 14, 2018

I have contacted support to help me find template and plugins for my project. The operator Shane was very nice, He told me everthing for the thame.
Thank you very much.
Best regards!

Date of experience: February 14, 2018
Kenya
1 review
0 helpful votes
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Awesome Customer Support
February 13, 2018

I contacted pre-sales to help me select a theme, and it was a nice experience. I have shortlisted 3 themes out for thousands that I will be considering for my website update.

Date of experience: February 13, 2018
Poland
1 review
0 helpful votes
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Just great
February 13, 2018

I have contacted support to help me find template and plugins for my project. Operator was very nice, patient and quickly responding. And of course thanks to his help i've found template that covers what i need it for.

Date of experience: February 13, 2018
Florida
1 review
0 helpful votes
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I spent 3 separate chat sessions asking questions. I had a few personal interruptions that accounted for disconnecting and reconnecting. Carlos was extremely patient and answered my questions. He guided me to the template I needed and took the time to address questions about possible add on services. As soon as my site is up and running, I am sure I will be back for another template and some additional services.

Date of experience: February 12, 2018
Pakistan
1 review
0 helpful votes
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Helpful team
February 12, 2018

I get a one tamplate and i think all team member is helpfull especially Shane had good nature i enjoy it because whole team member support

Date of experience: February 12, 2018
Spain
1 review
0 helpful votes
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Soy inexperto en prestashop y encontrarte con alguien como Andrea, que te muestra exactamente lo que más se adecúa a tus deseos... es una gran casualidad.
Profesional, eficiente, amable... un 10.
Gracias.

Date of experience: February 12, 2018
South Africa
1 review
0 helpful votes
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Thanks Becky!
February 12, 2018

Thank you Becky for your help. I could't have done it without you. Now my client can get setup with a website she wanted.

Date of experience: February 12, 2018

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templatemonster.com
Founded in 2002