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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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I tell with the Operator Shane! The Best! He resolve my problem in no time!
Kind and Helpful!
I absolutely recommend!
She's very nice and well knowledge of the clients needs... good experience. I recommend her if you want a full help with your business
So the website is good, downloading is great
The help is online and on the moment no delay.
Every thing is good
5 Star from me for great support, very friendly staff. Great web templates for multi platforms. Already purchased 3 template from TemplateMonster.com Greate job and good lucks
I was looking for a theme for a new website but couldn't find one, on the chat a was talking to Jace and he helped me with finding the right template that is was looking for all the functions i needed where in the template. Perfect help and friendly to boot.
Best services provided by template monster. Another great feature on this website is that having live chat option. I appreciate from you towards my help.
Thank You very much
Andrea me ofreció muchas plantillas para escoger, ha tenido un detalle de mandarme un correo con posibles plantillas.
Me ha encantado su atención. Tengan por seguro que le escribire por cualquier duda.
Un saludo
Andrea es rápida y eficiente, me ayudó mucho a buscar las plantillas.
Me mostró opciones acorde a mis necesidades.
¡Muchas gracias por todo!
Becky helped me find the templates was looking for. He/she was fast, knowledgeable and extremely helpful. Thanks alot for everything!
Luigi helped me find the templates and plugins I was looking for. He was fast, knowledgeable and extremely helpful. Thanks alot for everything!
Luigi was very helpful and cared about me getting the right the template after I gave him a very specific list of what we were looking for.
Andrea helped me out excellently answering all the novice questions I had great! Would recommend 100%
I contacted the support because of a couple question before purchasing the license, they helped a lot, gave me information I didn't know. Every time we have contacted them for questions about the templates we are interested in, we get really fast and gut response.
I have contacted support to help me find template and plugins for my project. The operator Shane was very nice, He told me everthing for the thame.
Thank you very much.
Best regards!
I contacted pre-sales to help me select a theme, and it was a nice experience. I have shortlisted 3 themes out for thousands that I will be considering for my website update.
I have contacted support to help me find template and plugins for my project. Operator was very nice, patient and quickly responding. And of course thanks to his help i've found template that covers what i need it for.
I spent 3 separate chat sessions asking questions. I had a few personal interruptions that accounted for disconnecting and reconnecting. Carlos was extremely patient and answered my questions. He guided me to the template I needed and took the time to address questions about possible add on services. As soon as my site is up and running, I am sure I will be back for another template and some additional services.
I get a one tamplate and i think all team member is helpfull especially Shane had good nature i enjoy it because whole team member support
Soy inexperto en prestashop y encontrarte con alguien como Andrea, que te muestra exactamente lo que más se adecúa a tus deseos... es una gran casualidad.
Profesional, eficiente, amable... un 10.
Gracias.
Thank you Becky for your help. I could't have done it without you. Now my client can get setup with a website she wanted.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

