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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Jamaica
1 review
0 helpful votes
Follow Emelio C.
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Awesome service
May 3, 2018

These guys are life savers and awesome customer service as well. The sales rep was incredible and quick.

Date of experience: May 3, 2018
Canada
1 review
0 helpful votes
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Jenna from the pre sales dep was incredibly helpful. I had 100 questions and she was very patient while answering them all in great detail.
Im looking forward to working with the team going forward.

Date of experience: May 2, 2018
Ukraine
1 review
0 helpful votes
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Отдел продаж, менеджер Дженна... Информация была предоставлена быстро, грамотно и в полном объеме. Внимательное и доброжелательное отношение к посетителю и его вопросам не позволяет пройти равнодушно мимо такого замечательного ресурса как Templatemonster и такого грамотного специалиста как Дженна и не оставить слов благодарности и ресурсу, и ей лично.

Date of experience: April 30, 2018
Somalia
1 review
0 helpful votes
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I was so happy, how monster template assisted me specially Becky. I am fully satisfied how he make my day. Thank you template monster.

Date of experience: April 30, 2018
DO
1 review
0 helpful votes
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Excellent service
April 29, 2018

They have an excellent and unique service like few companies.
I am very pleased. They are always willing to help and are very efficient. That's why I recommend it.

Date of experience: April 29, 2018
NL
1 review
0 helpful votes
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Getting a (paid) Joomla template is one thing, getting the support to adjust it to your needs is something else. Having responsive 24x7 chat support available makes TemplateMonster my template provider of choice.

Date of experience: April 29, 2018
Canada
1 review
0 helpful votes
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Service
April 27, 2018

I appreciate their customer service representatives. They are so good in helping me to find the template. Thank you so much.

Date of experience: April 27, 2018
Israel
1 review
1 helpful vote
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Template finding
April 27, 2018

It is amazing that they have a good customer service representatives who patiently assisting me in finding a template that suits my needs.

Date of experience: April 27, 2018
New York
1 review
0 helpful votes
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PRESALES-CARLOS STARTED ME OFF, SANDY GOT ME TO IT AND DOMINIC IN BILLING GOT ME THROUGH IT... THESE GUYS ARE GREAT AND THEY WILL STAY ON THE CHAT WITH YOU AS LONG AS YOU NEED IT... THE ONLY REASON I GOT OFF THE CHAT IS BECAUSE I HAD TO RESEARCH THINGS... AND WHEN I CAME BACK THE NEXT DAY I WAS ABLE TO PICK UP RIGHT WHERE I LEFT OFF... THESE GUYS ARE GREAT... PLEASE GET THE BUNDLE IT IS AWESOME... CUSTOMER SERVICE FOR ME WAS AWESOME...

Date of experience: April 26, 2018
Germany
1 review
0 helpful votes
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Chat-Support
April 26, 2018

Sehr freundlicher Kontakt worüber mir zusätzlich ein Rabatt gegeben wurde.
Die Abwicklung erfolgte auch sehr schnell

Alles bestens :)

Date of experience: April 26, 2018
GB
1 review
0 helpful votes
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Super stars
April 26, 2018

I use Template Monster and they are brilliant everytime. They find the best template for me and even install it. Easy as.

Date of experience: April 26, 2018
Michigan
1 review
0 helpful votes
Follow D G.
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Luigi at templatemonster was very helpful and answered all of my questions. He is great for the templatemonster business!

Date of experience: April 23, 2018
Illinois
1 review
0 helpful votes
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Great Service
April 23, 2018

Carlos was very helpful and was knowledgeable about the template I had in mind for my new website. Templates is awesome to view, its cool how there are so many options to choose from.

Thanks

Date of experience: April 23, 2018
Lebanon
1 review
0 helpful votes
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Great Service
April 23, 2018

Thank you for your service, the live chat is very helpful, your templates are very interesting, will be using your website for long time

Date of experience: April 23, 2018
GB
1 review
0 helpful votes
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Great service!
April 22, 2018

Thank you for the great service!
Fast, reliable and useful!
I have bought a template after the chat with the pre-sale representative.

Thank you once again!

Date of experience: April 22, 2018
Virginia
1 review
0 helpful votes
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When they listen to your ideas it is a company you want to deal with. Great staff great templates. Will be in touch with them.

Date of experience: April 22, 2018
Ukraine
1 review
0 helpful votes
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Jenna is a life-saver
April 21, 2018

Jenna pays great attention to details. She had offered nice templates & understood my needs greatly.

Date of experience: April 21, 2018
Ukraine
1 review
0 helpful votes
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The best service
April 21, 2018

Jenna is the best. Never feel rushed and always helps me make an informed decision.
Great support and great templates! I am using them for all of my projects. Thank you TemplateMonster!

Date of experience: April 21, 2018
Romania
1 review
0 helpful votes
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Great support!
April 20, 2018

Nice person, great information. I'm a beginner with Template monster, but your operator made me want coming back for more. Which I will certainly do!
Mihaela

Date of experience: April 20, 2018
India
1 review
0 helpful votes
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Love it
April 19, 2018

I love you the way you treat me and explained me. Your patients i love very very much. I will try to buy the template from you as soon as possible. Thank you very much. See you soon.

Date of experience: April 19, 2018

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templatemonster.com
Founded in 2002