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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Wonderful templates... great support. I have been using Template Monster for years and have been extremely satisfied.
Thanks so much for your consulting it help me to choose a right products. And matching my destination.
Great consultation and professional support. Guys on chat are very helpful and professional! He helped me to choose required template and cleared my all queries
Great consultation and professional support, i used to deal with template monster, and always they are on the head with a great services
I have a few web site projects under my belt and I've used TemplateMonster for a few of them. Their products are easy to use/edit if you know some web development basics. If you happen to be a novice, they provide fast, reliable services to get your site up and running. They partner with reliable businesses which provides customers with a complete suite of products. I highly recommend them and will continue to use their products for my future projects. If you run into a glitch, they're always available to help resolve it.
I have bought a few themes from TM. All work perfectly!
I'm left with a really good impression with them!
Support is really helpful every time!
I really recommend them for all the extra services they provide. Not just a plain template:)
Keep up the good work!
Really happy with the professional support from the sales team, they keep asking lots of questions to make sure we received the right template. And we love that.
From museumtickets team
Great service. I was talking with operator (Jenna from pre-sales) almost for 1 hour, and I got answers for all my questions.
Thanks a lot
Thank you, Jenna, so much for her patience and support via our chat, she informs me about all features and options and proposes the great solution for my business.
Really appreciate all she had done for me. I will come back to your website and purchase customizations for sure
Son rápidos en las búsquedas y respuestas, q excelente servicio, soporte, y aún más la cortesía en sus respuestas!
Great helpful support from Andrea and the team at template monster. They Also took the time to explain to me some of the internet things that i didn't understand.
I spoke to shane from Template Monster and he provided with adequate information and what made it amazing he was straight to the point with no time wasting. He also responded fast. The information he provided has now help me change a few things such a hosting service and seo optimising. It was awesomely priced. I never would have known had he not informed me. I have always used Template Monster and even to this day when i ask friends if they know other template sites but none of them come close to how easy Template Monster is and how helpful the team are on pre sales and even more so, the aftercare. Amazing Company
The Via Chat 24/7 support is great and ever available to solve any problem that I had.
I think that will choose them for others themes.
Очень качественный сервис, большой выбор тем и прекрасная поддержка.
Так держать, молодцы. Спасибо большое.
High level of counseling, very high quality products. I'm going back for the next template. Thank you
I haven't bought into the plan but speaking with becky shows im with the right company. Thanks for your support and time
Thanks to Andrea for his Help. Very professional and nice.
Without him, I 'd impossible to find a right template for us.
Thanks a lot
Luigi is awesome! It's nice to speak to someone that has a personality and is keen to help! Nice one :)
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

