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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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California
1 review
0 helpful votes
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Sandy was informative, clear, and concise. She answered all my questions and offered great suggestions for other products and services. I'm considering a greater investment with you guys as a direct result of her great customer service. Lucky to have her! Thanks...

Date of experience: May 16, 2018
Austria
1 review
0 helpful votes
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Perfect service
May 16, 2018

So responsible for helping me to buy the product. Answering me so fast with full description of what I need. I believe their products are the best themes around the globe.

Date of experience: May 16, 2018
Florida
1 review
0 helpful votes
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I was looking for a Multiproduct Shopify theme and Luigi contacted me from Support and he was so awesome; brought me 2 themes right exact to my needs and then explained me the whole process from store setup to shipping and product setups. I loved the whole experience, never thought that purchasing theme and setting up an online store would be that easy. Best service 10++++!

Date of experience: May 16, 2018
Albania
2 reviews
0 helpful votes
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Great assistance
May 15, 2018

Sandy thank you for your assistance. Your suggestion are great and helpful. Now it's much easier for me to do the perfect website.

Date of experience: May 15, 2018
Saudi Arabia
1 review
0 helpful votes
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Nice service with many offers. Good discounts, many options of templates, free hosting and wide bandwidth

Date of experience: May 14, 2018
Saudi Arabia
1 review
0 helpful votes
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Very helpful
May 13, 2018

He guided me through different template and hep me choose the best. Very pro Carlos. Thanks you.

He guided me through different template and hep me choose the best. Very pro Carlos. Thanks you.

Date of experience: May 13, 2018
NL
1 review
0 helpful votes
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Amazing
May 12, 2018

I speak to Jenna... and she help me so good... Highly recommended
Thanks to template monster and Jenna

Date of experience: May 12, 2018
France
1 review
0 helpful votes
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Perfect live chat
May 12, 2018

The person who took care of my request was very responsive, strong proposal and answered all my questions.
Support, very satisfactory and helpful.
Many thanks Luigi :)

Date of experience: May 12, 2018
New York
1 review
0 helpful votes
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I just finished a Chat with Sandy, an expert of TemplateMonster. I came with a problem and Sandy find me a potential solution.

EXCELLENT!

Date of experience: May 10, 2018
Jordan
1 review
0 helpful votes
Follow Husam M.
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I have never experienced a customer support like yours... its like a dream... brilliant i will never go to any other website... customer support operator "Sandy" i got all elements needed to create my websites with out self searching... i lovetemplate monster...

Date of experience: May 9, 2018
Spain
1 review
0 helpful votes
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As we have some doubts about which template use for our customer, we contact to pre sales chat and Jenna assist us to choose the best theme to use. Great theme and service!

Date of experience: May 9, 2018
California
1 review
0 helpful votes
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Treeforest will sell you a "regular license" which basically mean you can't use it for really anything! Be very careful!

TemplateMonster was upfront and you can ACTUALLY USE THE TEMPLATE

Date of experience: May 9, 2018
Nigeria
1 review
0 helpful votes
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JJ answered all my questions excellently and was very warm and helpful. Great customer support! Thanks again and again

Date of experience: May 9, 2018
Spain
1 review
0 helpful votes
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All questions answered in a few minutes, all problems solved! I had a nice conversation trough the chat with Luigi and he gave me a very professional support.

Date of experience: May 9, 2018
Denmark
1 review
0 helpful votes
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I'm rather new to the online world, and the supporter (Jenna on chat function) were both patient and serviceminded in her contact.

Date of experience: May 9, 2018
India
1 review
0 helpful votes
Follow Subrahmanyam N.
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I spoke with Andrea, i found the thing very swiftly, thanks a ton for your support on my product. I was been surfing for the thing in the whole site where i was unable to find meet my thought process. On andrea suggesting me the template it made me quite simple and not much time taking, really the service was marvelous...

Date of experience: May 8, 2018
Mexico
1 review
1 helpful vote
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I found rapidly that i was looking for, very useful help and excellent service. Thanks a lot for your support

Date of experience: May 4, 2018
Ireland
1 review
1 helpful vote
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I have spoke with Jenna suprport is like in 5 star hotel fantastic proffessional and very helpful I really recommended.

Date of experience: May 4, 2018
Lebanon
1 review
0 helpful votes
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Great support
May 3, 2018

Easy Age Verifier was really helpful, she was fast and knew how to help me. Easy 5 stars for her. The plugins given were suitable for me, the entire experience just went smoothly

Date of experience: May 3, 2018
Ecuador
1 review
0 helpful votes
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Super Jenna!
May 3, 2018

Jenna from pre-sales dep
I have got a nice experience here.
Excellent information, sense of humor and intelligence. Than you!

Date of experience: May 3, 2018

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templatemonster.com
Founded in 2002