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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Alabama
1 review
1 helpful vote
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Template building
June 8, 2018

Sandy was very helpful. I had a lot of questions and with a fast respond she answered everything I needed to know.

Date of experience: June 7, 2018
Israel
1 review
1 helpful vote
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So helpfull
June 5, 2018

As a long time user in this websites this is my first time in template monster, they have gain a new customer for sure.

Thank you

Date of experience: June 5, 2018
Canada
1 review
0 helpful votes
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I went on chat for some help. Usually some sites you have to end up waiting for the person to connect. Here Sandy got connected quickly and my request was taken care of within few minutes. I prefer chat as it gives me option to work on the side when I am busy. I liked the service and the pings that prompts me too.

Date of experience: June 5, 2018
South Africa
1 review
0 helpful votes
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Online advice
June 5, 2018

Really enjoyed speaking to well resourced personnel. Thanks Becky for going out of your way to help. Will definitely use templatemonster and Becky's advice and services.

Date of experience: June 5, 2018
Uganda
2 reviews
0 helpful votes
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You guys are great at responding to customers. I would like to do business with you for over 1000 times. You're so incredible!

Date of experience: June 5, 2018
GB
1 review
0 helpful votes
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New to Template Monster and my first experience with my questions was very professional and the correct info! I'm going to purchase the template and work with these guys more in the future instead of building from scratch! Thanks TM for your help!

Date of experience: June 5, 2018
Kenya
1 review
0 helpful votes
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Great Service
June 5, 2018

I spoke to the Sales Guru Sandy and within 29 minutes I had found a solution for my site. Very informed, friendly and quick service. The best part about it is the add-ons that I wanted and were seamlessly embedded as part of the solution. I a very happy guy! It took me 5 weeks to get to this point with my previous developer so I give this 2 thumbs up! Kudos

Date of experience: June 4, 2018
Brazil
1 review
0 helpful votes
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Hyper thoughtful with my problem, it was solved through 10 minutes and was very helpful. Great Comunication with Shane

Date of experience: June 4, 2018
Mexico
1 review
0 helpful votes
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Excelent help
June 4, 2018

Sandy was so great helping us with what she though was what we where looking for, amazing speed. Polite and great communication.

Date of experience: June 4, 2018
South Africa
1 review
0 helpful votes
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Review
June 4, 2018

Very helpful with assisting in finding the right logo graphic for our new business adventure and straight to the point - Thank you - Great service!

Date of experience: June 4, 2018
Florida
1 review
0 helpful votes
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Great Support team
June 4, 2018

Chat with Sandy, she was very willing to help me find the right template for my fitness website. I wasn't expecting this level of customer service. I'm sold.

Date of experience: June 3, 2018
Spain
1 review
0 helpful votes
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Súper profesional
June 4, 2018

Me atendió con gran profesionalidad y amabilidad, aclarando todas mis dudas. Respondió a todas mis preguntas con exactitud y me dio una visión general bastante buena de lo que ofrecen y yo necesito.

Date of experience: June 3, 2018
Australia
1 review
1 helpful vote
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Great Job Sandy!
June 4, 2018

Thanks Sandy for your amazing support. Very efficient and knowledgeable. I was all over the place with choosing the right template for my company's website and she assisted me really well meeting the needs requested.

Date of experience: June 3, 2018
Egypt
1 review
1 helpful vote
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Good online assist
June 3, 2018

Good assist from Sandy, i requested some template customization and hopefully they will do it in time

Date of experience: June 3, 2018
New Zealand
2 reviews
0 helpful votes
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Excellent service as always. I will keep my business here.
Online help is great.
The templates offered in different CMS providers means that you are not disappointed as you can still hopefully get the template you wish for.

Date of experience: June 3, 2018
GB
1 review
0 helpful votes
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Excellent
May 31, 2018

We always use these guys, so helpful, great themes and easy to use! I have no problem in recommending them for anyone looking to build a great website

Date of experience: May 31, 2018
Germany
1 review
0 helpful votes
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I really like the templates of templatemonster and the perfect support. Any technical and product questions are answered quickly and competently. Thanks a lot for this and your continued good service.

Date of experience: May 31, 2018
Jordan
1 review
0 helpful votes
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Thank u Sandy, you have helped me in a great efforts thank u again, I recommend to use template monster from all people by using services like Sandy's have :)

Date of experience: May 29, 2018
Brazil
1 review
0 helpful votes
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Simply the best!
May 29, 2018

At all times I needed technical help (either for technical support or even a question about which template to use) the Template Monster team always helped me promptly. For me, it's the best company in the template segment.

Date of experience: May 29, 2018
India
1 review
0 helpful votes
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Very helpful team
May 28, 2018

I contacted them on chat to know about a plugin that they've integrated on their website. The team supported me generously and gave me information. Thank you TemplateMonster.

Date of experience: May 28, 2018

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templatemonster.com
Founded in 2002