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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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GB
1 review
0 helpful votes
Follow Braden W.
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Jenna is THE BEST!
June 30, 2018

Thanks a lot to your operator Jenna for a truly awesome help in assisting of choosing the theme! I was not sure about ordering, but now as I got nice help from her I will definitely buy the template. I hope if I will have any further question I can get the same quick and useful advice.

Date of experience: June 30, 2018
Texas
1 review
0 helpful votes
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Shane was straight up and understood my needs. Offered to prepare a cart of the features/services I needed to get the website off the ground as fast and well as possible. Super glad that he was there to navigate that with me.

Date of experience: June 27, 2018
Ukraine
1 review
0 helpful votes
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Great assistance!
June 27, 2018

Great Support and super fast response, thank you, Jenna, for your patience and great help. I hope, that I will find some template, what you send it to me

Date of experience: June 27, 2018
Florida
1 review
0 helpful votes
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I clicked the chat window with very little expectations - Sandy appeared and I was blown away with the time she spent on the chat and looking to find a template would check all the boxes I needed.

I'll be buying from Template Monster, based on this experience alone.

Date of experience: June 25, 2018
Canada
1 review
0 helpful votes
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Talking to Sandy
June 25, 2018

That was a great conversation. Really helpful and I feel that this person tried to do the best to assist me.
I appreciate that.

Date of experience: June 24, 2018
Thailand
1 review
0 helpful votes
Follow Pattra S.
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Luigi had helped me a lot and responded ver quickly. Im happy with it and will definitely buy it again in the future.

Date of experience: June 23, 2018
Switzerland
1 review
0 helpful votes
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Had a chat with Becky from support. Nice and professional support as it should be. Absolutely happy with it.

Date of experience: June 22, 2018
DO
1 review
0 helpful votes
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WOW
June 20, 2018

Incredible customer service. Becky answered all my questions and concerns. Really excited to see my future with TemplateMonster.

Great job, Becky.

Date of experience: June 19, 2018
Morocco
1 review
0 helpful votes
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Nice support
June 20, 2018

Nice supportnice supportnice supportnice supportnice supportnice supportnice supportnice supportnice supportnice supportnice supportnice support

Date of experience: June 19, 2018
El Salvador
1 review
0 helpful votes
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The wordpress template is very functional, complete and very organized, ideal for a lot of content but well organized.

Date of experience: June 18, 2018
Wisconsin
1 review
2 helpful votes
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Thanks, Eli, for helping me figure out exactly what I need!

I am a complete rookie who needed help creating my web store. Eli helped me pick a platform, a template, and choose services within my budget.

I can't wait to have my site up and running!

Date of experience: June 17, 2018
India
1 review
1 helpful vote
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Chat Support
June 16, 2018

I Work in Marketing team for my company (which is in exports). We are planning to revise our old website completely but I could not find the right template to go with it, Spoke to Luigi, quick response and immediate resolution to my problem.

Date of experience: June 16, 2018
Viet Nam
1 review
0 helpful votes
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Good support.
June 16, 2018

Great, price is cheap than other websites.
Good promotion and good support.
That's good choice for beginner

Date of experience: June 15, 2018
Canada
1 review
1 helpful vote
Follow Ashish G.
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For my consulting business, I needed few templates and I reached out to Sandy on Templatemonster.com. I was given professional advice and representative stayed with me for 1 hr to provide me with options and answer my questions. I was fully satisfied and would do business with them again.

Date of experience: June 13, 2018
GB
1 review
1 helpful vote
Follow Regine W.
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Looking for some specific functionality and Sandy is kindly helping me find the right solution. Very useful. Thank you!

Date of experience: June 13, 2018
France
1 review
1 helpful vote
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I'm looking for a new specific and particular template and Sandy is really helpfull! I appreciate the way she listen and help the customers.

Date of experience: June 12, 2018
Texas
1 review
0 helpful votes
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I tried to change my opencart theme.
I found theme myself but it is diffcult to find perfect one.
So i chat with assistant Luigi and he send me perfect one.
It was very useful and helpful.
Save my time a lot.
There are all sort of opencart theme. Amazing.

Date of experience: June 12, 2018
Connecticut
1 review
0 helpful votes
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Saved Me!
June 11, 2018

In this [not so] complicated process and my being overwhelmed with so many choices, my chat operator 'CARLOS' was fantastic! Lead me thru saving me mountains of time, he was understanding and compassionate to my issue!

Date of experience: June 11, 2018
Ukraine
1 review
0 helpful votes
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Great assistance
June 11, 2018

Thank you Jenna for such wonderful support. I know all I what need and for sure I will work with your company. Super assistance, great patience, marvelous products and services!

Date of experience: June 11, 2018
Canada
1 review
1 helpful vote
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This is the reason I'm buying on this website. Amazing customer service. The representative answered all my questions and made a though process of checking licenses easy!

Date of experience: June 7, 2018

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templatemonster.com
Founded in 2002