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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Служба поддержки просто клас. Я даже не ожидал такой квалифицированной помощи в подборке шаблона. Бесспорно это лучший сервис
I literally spent 2 hours on the online chat with a rep who answered every ridiculous question I had. Poor guy, but I really appreciate the help!
Quick response, high accuracy and understanding of what you need.
Any doubt you may have, they can solve it.
Были вопросы по тех поддержке моего сайта, на все вопросы ответили быстро, спасибо за оперативность.
Is very kind and responds very quickly to the questions asked. I recommend it when you go to make your purchases whether they are templates, hosting and domains.
Very helpful and patient with all of my questions. I felt that it was a very professional exchange. Would recommend Template Monster.
I was looking for a template and Eli helped me to find the best one.
We didn't find the right one in a few minutes... That's why he suggests me to send some other templates on my email.
Great support
Jace help me a lot to decide to buy the template thanks
It sounds like it may be the right one for me
I was looking for an option for my website and Sandy had the best predisposition to show me different templates. In addition, he offered me the available offers. Congratulations to Sandy. A great professional, who knows how to sell and digital marketing.
Estaba buscando una opción para mi sitio web y Sandy tuvo la mejor predisposición para mostrarme distintos templates. Además, me ofreció las ofertas disponibles. Felicitaciones a Sandy. Una gran profesional, que sabe vender y de marketing digital.
Jace was helpful in answering my questions and helping me decide which template would best suit my needs.
Thank you Greg for all information. I got what I need for my requested.
I have asked him for many question and I got clearly answers.
I am happy to talked with him.
Have a greet day Greg,
Sincerely,
Methaq
Excellent treatment and excellent service. I will definitely return when I have any questions. Congratulations to the Team Moster team
Общался с консультантом Tommy, очень благодарен за развёрнутые ответы на все мои вопросы (включая самые глупые). Помог с советами по выбору шаблона. Всё было чётко и понятно)
Estaba buscando una plantilla para mi pagina web y me atendió Tommy, un chico muy amable y rápido que se tomó el tiempo y me ayudó con la información que necesitaba. Estoy satisfecha con su servicio. Recomendaré a TemplateMonster. Y claro a Tommy.
Buscaba una plantilla y un plugin especifico y me ha atendido un tal Tommy, muy bien lo agradezco muy atento y responsable y sobre todo rápido. Gracias
Buscando una plantilla para mi negocio contacte a Templatemonster. Y me atendió Tommy, una persona muy amable y cariñosa, gracia a ella conseguí lo que andaba buscando.
Knowledgeable, responsive, patient, quick to 'get' my needs. Going back to my choosing and decision making process much more informed. Good support team. Thx.
Приветствую Вас. Я 2 дня не могла выбрать шаблон для своего магазина, шаблонов много, но ранние я уже покупала, и все же решилась купить шаблон снова opencart, в это мне помогла ваша коллега зовут ее Sandy. Очень приятная и внимательная девушка и терпеливая. Sendy мне быстро помогла найти мне тот шаблон который я искала. Я очень довольна работой Sendy! Спасибо Sendy и ее команде TemplateMonster!
I had a very complicated request, but the support handled it as good as she/he could.
It did not result in me buying anything but that was only because what I wanted simply could not be done with this service.
I came to the conclusion that I needed a web developer to build everything from scratch.
If that was not the case, I would definetely bought a service.
Great job, friendly, helful and considerate!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

