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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Thanks for help and discussing the matter so nicely. Becky was very helpful in understanding my requirements for website.
Jace helped me select template styles that are appropriate for our association. There were so many to choose from. Her input was superb and she looked at website styles that I liked.
Jace was helpful, professional and efficient. Thank you so much.
The operators are helpful and patient. Willing to help to look for alternative solutions when there is an issue with the one I found..
Eli was very patient with me and it tuck time but she patiently manage to provide me with the service i wanted and even went beyond by giving some other helpful info. I needed on hosting... wonderful may God bless you Eli and hope we can chat again... thank you
So far; great! Just contacted TemplateMonster. Had a very good chat with Archie from the Sales. He is patient, knowledgeable and kind. I am hoping to meet with the same, professional standard from the assisting host when working on my new website.
I was looking for a theme with all my needs and jace the superhero he is soughted it out with me and was very patient with all my questions,
It is hard to find good help these days, so i was glad to have the expert help i needed today.
I want to thank Jace for the amazing support and patience with my questions! I was truly blessed to interact with them and they were so helpful! Thanks Jace!
Great, great, GREAT! Very professional, friendly and helpful crew. I got the help I needed every time. Thanks to Jace for your help!
The template is quite complete and customizable!
I am looking forward to buying it and selling lots via my new website!
I have always had wonderful support from the sales team operators, and especially Jace. Thank you so much for your wonderful service! A pleasure to work with!
Общался со специалистом Jace. Супер. Позитивный и отзывчивый. Не теряйте таких людей и держите их всегда рядом. Это ценные сотрудники, которые поднимут уровень онлайн бизнеса на новые вершины. Цените ребят, особенно Jace. Такие встречаются 1 из 100. Спасибо за качественное обслуживание!
Had a nice and useful assistance from a sales team operator- Archie. Thank you so much! And I always have received great support from Template Monster Team.
Loigi helped me with my mistake and in few short minutes everything was fixed. We have a laugh and between he fixed everything. Great support, thanks.
On va voir en travaillant avec eux, mais j'ai de bonne espérance de pouvoir réaliser mon projet avec cette entreprise de qualité Burger jc
I received a complete and very kind assistance. The precise information of what I needed and new options to consider. Really grateful for the assistance I received. Thank you very much!
Caroline was SUPER patient over the chat and walked me through the whole process. Patient, resourceful and very professional. Recommended ++
Great variety of templates for anyone wishing to start either from scratch or just looking for a simple easy-to-use theme. The help of the staff is everything you wish to see in a website like this.
I got a very good service from Jace Paulsen. I had a lot of questions before the purchase. He was very professional and very helpful.
Me atendió tommy, únicamente le di la información sobre lo que necesitaban mis clientes así como sus necesidades y el me dio propuestas que me ayudaron a que los clientes estuvieran contentos.
Excelente servicio y propuestas.
Так приятно было работать с Дженной из отдела продаж, грамотно подобрала шаблон, предложила дополнительные сервисы! Помогла с оплатой! Так обходительно и так вежлива! Умница!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

