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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Nepal
1 review
0 helpful votes
Follow Manisha J.
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Caroline is the best! She helped me all the way through with choosing the correct templates for me according to my need. Really nice templates and great care to the customers! Good luck to the whole team!

Date of experience: August 17, 2018
Thailand
1 review
0 helpful votes
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Great Service
August 17, 2018

So far, I have received very great and satisfying service from Greg, which of course simplify my decision. I have not used the product yet but definitely will soon.

Date of experience: August 17, 2018
Colombia
1 review
0 helpful votes
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Tommy is the best!
August 16, 2018

Me demore 3 días en comprar esta plantilla, y siempre estuve en contacto con Tommy, me llamo y soluciono todas mis inquietudes y me ofreció las mejores opciones para sentirme segura con la compra! Muchas gracias por ayudarme

Date of experience: August 16, 2018
Lebanon
1 review
1 helpful vote
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Excellent As Always
August 16, 2018

Excellent Templates, Services and Especially the Support. Highly Recommended. Been using them for years, never had an issue.

Date of experience: August 16, 2018
Utah
1 review
0 helpful votes
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I love this template!
August 15, 2018

The process to purchasing my template was so easy to do. Caroline, a tech support agent walked me through the process, plus answered my questions before I purchased this template. It was very easy, and she was so much help! I recommend template monster for your next purchase and great support.

Sheri D.

Date of experience: August 15, 2018
Germany
1 review
0 helpful votes
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Great Support
August 15, 2018

Vielen Dank für das tolle Support. Alle Fragen wurden kompetent und schnell beantwortet. Auch Lösungsmöglichkeiten vorgeschlagen.

Date of experience: August 15, 2018
Germany
1 review
0 helpful votes
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Need a new template for my site and had a brilliant support by Jace who answered all my questions:-) It was perfect, thank you so much!

Date of experience: August 14, 2018
Canada
1 review
0 helpful votes
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So far so good...
August 13, 2018

Just started the process but Caroline/Eli and Wesley have been great, I had a lot of questions before starting the process and the team have been great in helping me understand how everything works, they are very patience and understanding. Communication with all 3 staff members has been fluid and quick. Thanks again!

Date of experience: August 13, 2018
Pennsylvania
1 review
0 helpful votes
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Website Inquiry
August 12, 2018

I spoke with Jenna, and she was very helpful. She offered me some great advice and showed me some templates that should fit the theme I am looking for.

Date of experience: August 12, 2018
Turkiye
1 review
0 helpful votes
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Great Customer Service
August 11, 2018

Thanks to thier patient customer service (in my situation this assistant's name is Caroline) it's a very customer friendly place to have opinion about what you should expect before you purchase a theme.

Date of experience: August 11, 2018
Israel
1 review
1 helpful vote
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Excellent assistance
August 11, 2018

Archie was very professional and offer me the BEST price!
I am very pleased with the service and for sure I will purchase more themes.

Date of experience: August 11, 2018
Maryland
1 review
0 helpful votes
Follow Janee S.
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Chatted with Caroline regarding a template I was interested in and she was polite, responsive, and helpful. I look forward to future dealings with TemplateMonster and hope to interact with Caroline again.

Date of experience: August 10, 2018
Argentina
1 review
0 helpful votes
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Excelent Assitance
August 9, 2018

Becky was so helpfull and she offer to me the best options that i need. SHe also give to me a promo code with a discount and that was awesome!

Date of experience: August 9, 2018
California
1 review
0 helpful votes
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Took his time help
August 8, 2018

Jace was a great help. He took his time and did not rush. Help and answered every question me and my client had. He did a great job

Date of experience: August 8, 2018
Ukraine
1 review
1 helpful vote
Follow Dasha L.
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Thanks a lot for the super cool help of Sendy operator, she really helped a lot and together we found the needbl template with admin panel which I couldn't found myself. As well I appreciate a lot all service of template-monster.

Date of experience: August 6, 2018
Guinea
1 review
1 helpful vote
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You are awesome
August 6, 2018

Thanks to Caroline for your listening in a few minutes I found the template that I needed and I hope to come back for other possible needs. Thanks again

Date of experience: August 5, 2018
Nigeria
1 review
0 helpful votes
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Expert and knowledgeable expert
I had an awesome time with the support my purchased decision was taken through directly from the beginning

Date of experience: August 4, 2018
Jiri T.
Czechia
1 review
0 helpful votes
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Simple Great!
August 3, 2018

Perfect site and perfect people who help you with every your problem. I want litlle bit more discount for theme what I was choose and O was get it! I can only recommend!

Date of experience: August 3, 2018
GB
1 review
0 helpful votes
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The team is very knowledgeable but more importantly patient. And i felt reassured i was making the right purchase decision
Thank you Archie

Date of experience: August 3, 2018
Romania
1 review
0 helpful votes
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Thanks for support
August 3, 2018

Thank you for your support, Archie helped me a lot because i do not have any aknowladge about templates, but he helps me pretty much!

Date of experience: August 3, 2018

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templatemonster.com
Founded in 2002