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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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I asked mr. Stewart Johnson for installing new tamplate for architectural site, so his response was very quick
I asked Mr. Francesco of the examples for a model for an architectural firm. He advised me for the best in no time. Thank you
Jace helped me a lot and answered all my questions patiently. Good for his company having him in contact with clients. The whole experience was great.
I am from Russia and my English is not very good. Also I have not slept today and so I made a lot of mistakes. Thanks to Sandy for professionalism and patience in communication!
I always start my choice with TemplateMonster for about 10 years. I am an example of how comfortable to work with them for small developers worldwide.
Victor
Business application programmer RAD / SQL
As a hobby sometimes I make websites for my friend customers
Sandy was pro reactive during the whole process. Very simple explanations. PROFESSIONAL. I APPRECIATE THE DIFFERENT DEMOS
To say I am impressed is an understatement. From start to finish, Sandy has been so helpful with everything, including what i thought would be one of the biggest challenges. In 24hrs my site will be up and running.
Thanks Sandy.
ES UN SERVICIO MUY INTERESANTE Y COMPLETO, AUN ASI ME HABRIA GUSTADO VER VIDEOS DEL DEMO. ADEMAS EL DEMO DE ADMINISTRADOR TRADABA UN POCO EN CARGAR.
Greg was a good attention with me and, resolve all my questions. I am really greatefull with his services
Thanks
Template monster have a best sales team Ever with the best support good luck for every one chat with Becky she will help you directly
That was a great help. I appreciate for her cooperation. Thanks Sandy. She helped me out for choosing website template.
I am please with the assistance Greg gave me. He found the right template for my client and assisted in helping me save money on hosting! Thanks!
Great support and suggestion provided By Ariel. The theme he suggested seems to be worth the price. Thanks for the quality service.
Sunil
Very nice looking template with very affordable price. The customer service is very good. Both JJ and Jace are very knowledgeable and helpful. Thank you!
Servizio di assistenza impeccabile, Francesco come al solito mi è stato di grande aiuto e supporto nella scelta del template e nell'acquisto dei servizi aggiuntivi di installazione, che vi consiglio.
Great francisco really helped me, it was great having chat with him. Very informative. Great job... :)
I was planning to buy a WP template for a non profit. My promo code expired by the time i got approval for purchase from the NPO. But pre sales chat helped me get the promo price again without any hassle. Very knowledgeable and understanding folks on pre sales. Appreciate it.
The help that Caroline gave me was very useful and professional, I was very pleased to talk to her and every question that I had was answered.
Jace was patient and had a great sense of humor. I was able to get a detailed breakdown and discounts regarding my templates and plugins. To be honest, I thought it was going to be a daunting task but Jace made it easy and almost effortlessly. Jace deserves a paid day off. Thanks for all the help Jace, Template Monster should count themselves lucky.
Salma is by far the best service agent on templatemonster.com! All questions answered, thank you so much!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

