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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Me gusto la atencion en español muy rapida, buena calidad en el servicio reaalizo mis tratos sin problema. No tenfgo problema en el soporte en espñaol
Nice and beautiful templates. Operator was very helpful and knowledgeable about my requirements and gave me suitable options.
Responsive site. Helpful team. Overall process is just perfect! Been working with them for about 2 years now.
Respuesta super rápida, en castellano y con predisposición para ayudar en todo. Anteriormente he comprado y repetiré!
Доходчиво все объяснила, очень лояльный, грамотный подход.
Я получил шаблон, скидку на хостинг. И консультацию по вопросам дальнейшего обслуживания
Todo muy bien, compre una que no me servia y me la cambiaron sin problemas, ademas me recomendaron algo mas adecuado, genial!
Francesco, the operator, was very clear and answered all my questions. I had a specific request and he found the correct template for my needs.
I get enquiries with Jace today with some magento questions. He is quite helpful and patience, fully solved my questions and even offered me some great deal. Good service!
Jenna is very welcome and I'm glad to speak with her.
She is ready to speak on different unformal question.
I was oriented by Tommy who actually made everything very smooth and great!
Bought a template, and they made a discount also.
Thank you guys
I had few questions about the templates, so I used 24/7 chat assistance. The operator, Jace, helped me so well. It was my first purchase of a website template and the operator kept helping me to put my order after I got all the answers to my questions. The order was proceeded quickly. I'm really satisfied with the service and I appreciate Jace's help.
I need to choose best one templates for magento to their chat support manager was very kind and helpful...
Спасибо оператору Jenna за детальный разговор, приятно было поговорить. Получил ответы на все интересующие меня вопросы.
Caroline helped me find a template that I loved then found me the best deal that was offered. Thank you so much.
Worst is to search template for client but your service chat named tommy helps mealot. Awesome service by sir tommy. He is the one who help me out. Have a great day! Thankyou
Thank you for deep understanding my question, and giving good solution! I hope Templatemonster and Caroline help me many times further. You are one of the best!
I opened the chat to discuss a theme I liked. The agent, Caroline, I spoke with was knowledgeable and very helpful. Customer support is extremely important in getting and keeping customers. Very much appreciated! Wanda B.
I appreciate their quick response, and their attendant was very knowledgeable. They seem pretty interested in your project, and not just selling your some products.
I was looking for a e-commerce template, and person who assisted me (Mr. Jace) was extremely helpful. He asked few questions about my project and he found the right template in less than a 5 minutes.
Keep up the good service!
Ariel was very friendly and helpful on chat. Also fast responding and gave great suggestions.
Its great this site has such a good help service. Sadly we couldn't find the specific template I was looking for, but he provided some good choices and his tips made me find the one I wanted roght here
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

