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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Mexico
1 review
0 helpful votes
Follow Daniel V.
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Me gusto la atencion en español muy rapida, buena calidad en el servicio reaalizo mis tratos sin problema. No tenfgo problema en el soporte en espñaol

Date of experience: October 4, 2018
GB
1 review
0 helpful votes
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Illustrating
October 4, 2018

Nice and beautiful templates. Operator was very helpful and knowledgeable about my requirements and gave me suitable options.

Date of experience: October 4, 2018
Romania
1 review
1 helpful vote
Follow tudor a.
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Responsive site. Helpful team. Overall process is just perfect! Been working with them for about 2 years now.

Date of experience: October 4, 2018
Spain
1 review
1 helpful vote
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Respuesta super rápida, en castellano y con predisposición para ayudar en todo. Anteriormente he comprado y repetiré!

Date of experience: October 4, 2018
RU
1 review
0 helpful votes
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Доходчиво все объяснила, очень лояльный, грамотный подход.
Я получил шаблон, скидку на хостинг. И консультацию по вопросам дальнейшего обслуживания

Date of experience: October 4, 2018
Chile
1 review
0 helpful votes
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Excelente servicio
October 3, 2018

Todo muy bien, compre una que no me servia y me la cambiaron sin problemas, ademas me recomendaron algo mas adecuado, genial!

Date of experience: October 3, 2018
GB
1 review
0 helpful votes
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Excellent assistance
October 3, 2018

Francesco, the operator, was very clear and answered all my questions. I had a specific request and he found the correct template for my needs.

Date of experience: October 3, 2018
Australia
1 review
0 helpful votes
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I get enquiries with Jace today with some magento questions. He is quite helpful and patience, fully solved my questions and even offered me some great deal. Good service!

Date of experience: October 2, 2018
RU
1 review
0 helpful votes
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Consulting
September 28, 2018

Jenna is very welcome and I'm glad to speak with her.
She is ready to speak on different unformal question.

Date of experience: September 28, 2018
Argentina
1 review
0 helpful votes
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I was oriented by Tommy who actually made everything very smooth and great!
Bought a template, and they made a discount also.
Thank you guys

Date of experience: September 28, 2018
KR
1 review
0 helpful votes
Follow SEUNGYEOP L.
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I had few questions about the templates, so I used 24/7 chat assistance. The operator, Jace, helped me so well. It was my first purchase of a website template and the operator kept helping me to put my order after I got all the answers to my questions. The order was proceeded quickly. I'm really satisfied with the service and I appreciate Jace's help.

Date of experience: September 27, 2018
Pakistan
2 reviews
0 helpful votes
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They are Awesome
September 27, 2018

I need to choose best one templates for magento to their chat support manager was very kind and helpful...

Date of experience: September 26, 2018
RU
1 review
0 helpful votes
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Спасибо оператору Jenna за детальный разговор, приятно было поговорить. Получил ответы на все интересующие меня вопросы.

Date of experience: September 26, 2018
Missouri
1 review
0 helpful votes
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Very friendly and helpful.
September 26, 2018

Caroline helped me find a template that I loved then found me the best deal that was offered. Thank you so much.

Date of experience: September 25, 2018
Canada
1 review
0 helpful votes
Follow as a.
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Template finding
September 25, 2018

Worst is to search template for client but your service chat named tommy helps mealot. Awesome service by sir tommy. He is the one who help me out. Have a great day! Thankyou

Date of experience: September 25, 2018
RU
1 review
0 helpful votes
Follow Dmitriy K.
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Very fast and good answers
September 20, 2018

Thank you for deep understanding my question, and giving good solution! I hope Templatemonster and Caroline help me many times further. You are one of the best!

Date of experience: September 20, 2018
New York
1 review
1 helpful vote
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Superb Customer Support
September 16, 2018

I opened the chat to discuss a theme I liked. The agent, Caroline, I spoke with was knowledgeable and very helpful. Customer support is extremely important in getting and keeping customers. Very much appreciated! Wanda B.

Date of experience: September 15, 2018
Cayman Islands
1 review
0 helpful votes
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I appreciate their quick response, and their attendant was very knowledgeable. They seem pretty interested in your project, and not just selling your some products.

Date of experience: September 13, 2018
Florida
1 review
0 helpful votes
Follow Pedro A.
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I was looking for a e-commerce template, and person who assisted me (Mr. Jace) was extremely helpful. He asked few questions about my project and he found the right template in less than a 5 minutes.
Keep up the good service!

Date of experience: September 7, 2018
Argentina
1 review
0 helpful votes
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Ariel was very friendly and helpful on chat. Also fast responding and gave great suggestions.

Its great this site has such a good help service. Sadly we couldn't find the specific template I was looking for, but he provided some good choices and his tips made me find the one I wanted roght here

Date of experience: September 7, 2018

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templatemonster.com
Founded in 2002