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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Спасибо, Jace за ответы в чате. В ближайшее время обращусь к вам с еще рядом вопросов. И более чем уверен, что приобрету сайт.
In today's digital / automated moment we live in an actual human was available to address my concerns. Looking forward to getting the product installed and working without issues but in case of hiccups I hope support will be as timely and impressive.
With so many choices of templates, it is easy to get lost in all of it. But with the support of the on-line chat, it helps with the figuring out of what is best for your needs. Well done!
It was good to talk with their chat support Francesco, he provided me with what i want and give me some offers and good services to make everything easy for me with a good price
Caroline was very helpful when I needed help in choosing the right template for my website. She went that extra mile making sure I receive the best possible support. I like choosing my templates from her company because they provide 24/7 support and that's what every company should have!
Tommy me atendió todo el tiempo que necesitamos aconsejándome sobre diferentes productos según mis necesidades. Su trato fue cordial, amable y profesional. Les recomiendo que si van a realizar una compra puedan ser atendido por Tommy.
Excelente servicio y atención ademas de mostrar un excelente dominio y conocimiento sobre los productos.
I am in the process of setting up a business website and for those not having the pleasure of creating one, the task can be daunting. I choose to come on TemplateMonster.com to make it easier on myself. Going through some of the templates I quickly realized I would need help. I clicked on their chat feature and had the privilege of being helped by Caroline. She was sure to ask questions and drill down into what I was looking for and what the needs of the website would be. Caroline was sure to I end she ask to follow up questions and answer my questions as we went along. In the she helped guide me to the right template. She was informative, understanding, intuitive, and patient. It was a pleasure to work with.
I'm Alex from Kenya. Caroline W. Has been of very great help today. I received probably the best online customer support ever. She's very patient and has gone the extra mile others do not. Any customer who comes to this site should probably experience her service to get what I'm talking about. She can negotiate very well, she got me the product I just needed and hey, discount on the way. Her attitude is right and perfect. "Aendelee vivyo hivyo". Thank you.
Dear Sir / Madem
A nice day
I am Khaista khan from Afghanistan
I am a Web designer and web developer. I want to sell my web template on your sit.
Can I do it?
If it is possible please give me some guides about this step.
Thanks
Chat was very helpful in helping me understand the services and pricing! I would recommend contacting one of their professionals to get a full understanding and help choosing a template!
Operatore serio, preciso, e mi ha aiutato a scegliere il template piu giusto alle mie esigenze. Sono molto soddisfatto
Greg was very helpful and supportive and even though I couldn't complete the purchase I feel encouraged and my questions got answered.
Greg was very supportive and willing to help me. He sent me e-mails with the descriptions of what I needed.
Caroline was helpful, very friendly and answered all the questions. All the questions about the website were answered.
Caroline was very helpful in answering all of the questions about the template that I wanted and the services I needed to ensure I understood what I was getting before making the purchase. I got the information I needed to make the right purchase. Thanks for the excellent service.
Greg was an excellent agent! He was very supportive and thanks to him i could purchase my template with a free domain and hosting!
I couldn't do it without him!
Thank you for being such a very professional and supportive company!
YOU ROCK!
On October 26th I was checking out a theme for my website and Jace was online to assist with questions and selection. Great service!
Поддержка на уровне! Общался с парнем по имене Джейс, он помог мне подабрать шаблон под мои запросы, ответил юмором на мой юмор, в общем, все отлично!
Sandy from pre-sales dep is always attentive to solve all my doubts and questions. Sandy is really helpful, patient and always explains exactly! Thanks to good services, for friendly conversation and huge help! After that conversation I will definitely buy the theme. Thank You :)
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

