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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Обащалась в чате с Jenna по поводу шаблона. Jenna полно и понятно ответила на все мои вопросы и даже предусмотрела варианты, которые мне могут потребоваться, но о которых я не догадалась спросить. Понравилось: вежливость, тактичность, участие и исчерпывающие ответы на мои вопросы.
Обратился за помощью в подборке шаблона. Описал требования. Sandy очень оперативно подобрала варианты, которыеотвечали мои требованиям. Обязательно совершу покупку и обращусь к вам снова. Спасибо за сервис!
They asked me to send them ID and driver's license to be able to purchase their template? Absolute joke of a website.
I really appreciate with your customer who served me very well, especially the template is pretty nice. I love it!
I was wanting to look at one of the FREE templates and i don't participate in social media of any kind so I couldn't download the template. I got hold of Ariel on chat and she gave me a link for the download. That made it quick and easy.
I had no idea about how things were being purchased on here, but thanks to Sandy Clark cause she thought me all i needed to know about how to get a Monster Templete for myself.
Thanks So much
We recently inquired a template for my new business and I have no idea what type of template should I buy. It was great assistance by Sandy Clark. She provided the best template of TemplateMonster. I am a regular customer of TemplateMonster and I am 100% satisfied with their quality of product and awesome pre-sales team. Thank you
Искал шаблон по определенной тематике. Оператор Jace/Джейсон помог подобрать шаблоны по моему запросу. Получил ответы на все вопросы. Буду планировать к покупке предложенные варианты! Поддержка на высоте. Спасибо! Олег.
Tommy ha respondido todas mis consultas. Todas mis inquietudes han sido resueltas. Muchas gracias por tu servicio.
This has been a completely great service. The help from the sales agent ( Jace Paulsen)was out of this world.
He helped me identify the right template for the company ecommerce website.
We went through a few days of putting a package together. Towards the 3rd day our IT firewall blocked the website thinking it was spam but Jace kept me updated via email constantly, also liaised with template monster developers on other work we needed done. He even gave me a discount on the final purchase which was very welcome.
I have downloaded the template and i am very pleased, i am sure my bosses will be pleased with the new website as well
Thanks Template Monster i am definitely recommending you to all my business networks on Linkedin
I've used some of their templates and they look fantastic! They have a lot of designs to choose from so it can be difficult to find what's right for you. Also a good place for general creative inspiration.
спасибо Sandy за терпение при подборе шаблона. Помогла во всех вопросах, касательно моих проблем. высший балл.
We chose a template for the restaurant.
Perfect contact with Sandy for template assistant for my company.
Great support and instantly reply to all our questions! She was reply to all our questions instantly. She was very polite and friendly. Thank you Becky!
Becky was responsive for all my questions and offer many interesting things for me :) I will back to this shop again later :D
I've working with this company for well over ten years and they are top notch! I would highly recommend them! Great service after the sale too!
I had the best online purchase experience buying form template monster, with the help of the great online sales operator (Francesco) :)
Very helpful staff to find templates, information and have great ideas. As a buyer I spent so much time looking templates on this site but not satisfied. But an employee help to find the greatest template for my project!
Perfect contact with Sandy for template assistant for my company. We chose a template for my special needs for my company
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.


We apologize for the inconvenience. Our purchase process is totally painless, but in rare cases we have to ask for more information from a buyer in order to verify identity and avoid possible fraud. Please feel free to contact our billing department and our billing officers will help to complete your order.