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Templatemonster

3.3

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Texas
1 review
0 helpful votes
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Caroline
November 13, 2018

Caroline, was very nice helped me understand their process and pick a template out. Looking forward to working with them.

Date of experience: November 13, 2018
RU
1 review
0 helpful votes
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Обащалась в чате с Jenna по поводу шаблона. Jenna полно и понятно ответила на все мои вопросы и даже предусмотрела варианты, которые мне могут потребоваться, но о которых я не догадалась спросить. Понравилось: вежливость, тактичность, участие и исчерпывающие ответы на мои вопросы.

Date of experience: November 13, 2018
RU
1 review
0 helpful votes
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Обратился за помощью в подборке шаблона. Описал требования. Sandy очень оперативно подобрала варианты, которыеотвечали мои требованиям. Обязательно совершу покупку и обращусь к вам снова. Спасибо за сервис!

Date of experience: November 13, 2018
Serbia
2 reviews
6 helpful votes
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Idiotic company
November 12, 2018

They asked me to send them ID and driver's license to be able to purchase their template? Absolute joke of a website.

Date of experience: November 12, 2018
DELETED ACCOUNT .. Templatemonster Rep
over a year old

We apologize for the inconvenience. Our purchase process is totally painless, but in rare cases we have to ask for more information from a buyer in order to verify identity and avoid possible fraud. Please feel free to contact our billing department and our billing officers will help to complete your order.

Cambodia
1 review
0 helpful votes
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Good Service
November 12, 2018

I really appreciate with your customer who served me very well, especially the template is pretty nice. I love it!

Date of experience: November 11, 2018
Arizona
1 review
0 helpful votes
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Great Service
November 11, 2018

I was wanting to look at one of the FREE templates and i don't participate in social media of any kind so I couldn't download the template. I got hold of Ariel on chat and she gave me a link for the download. That made it quick and easy.

Date of experience: November 11, 2018
Texas
1 review
0 helpful votes
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Your Home Of Good Service
November 11, 2018

I had no idea about how things were being purchased on here, but thanks to Sandy Clark cause she thought me all i needed to know about how to get a Monster Templete for myself.
Thanks So much

Date of experience: November 11, 2018
Pakistan
2 reviews
0 helpful votes
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We recently inquired a template for my new business and I have no idea what type of template should I buy. It was great assistance by Sandy Clark. She provided the best template of TemplateMonster. I am a regular customer of TemplateMonster and I am 100% satisfied with their quality of product and awesome pre-sales team. Thank you

Date of experience: November 10, 2018
RU
1 review
0 helpful votes
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Искал шаблон по определенной тематике. Оператор Jace/Джейсон помог подобрать шаблоны по моему запросу. Получил ответы на все вопросы. Буду планировать к покупке предложенные варианты! Поддержка на высоте. Спасибо! Олег.

Date of experience: November 9, 2018
Argentina
1 review
0 helpful votes
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Excelente atención!
November 9, 2018

Tommy ha respondido todas mis consultas. Todas mis inquietudes han sido resueltas. Muchas gracias por tu servicio.

Date of experience: November 9, 2018
GB
1 review
0 helpful votes
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Superb Service
November 9, 2018

This has been a completely great service. The help from the sales agent ( Jace Paulsen)was out of this world.
He helped me identify the right template for the company ecommerce website.
We went through a few days of putting a package together. Towards the 3rd day our IT firewall blocked the website thinking it was spam but Jace kept me updated via email constantly, also liaised with template monster developers on other work we needed done. He even gave me a discount on the final purchase which was very welcome.

I have downloaded the template and i am very pleased, i am sure my bosses will be pleased with the new website as well

Thanks Template Monster i am definitely recommending you to all my business networks on Linkedin

Date of experience: November 9, 2018
New York
2 reviews
0 helpful votes
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Awesome
November 9, 2018

I've used some of their templates and they look fantastic! They have a lot of designs to choose from so it can be difficult to find what's right for you. Also a good place for general creative inspiration.

Date of experience: November 9, 2018
RU
1 review
0 helpful votes
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спасибо Sandy за терпение при подборе шаблона. Помогла во всех вопросах, касательно моих проблем. высший балл.

Date of experience: November 7, 2018
Ukraine
1 review
0 helpful votes
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Very helpful
November 7, 2018

We chose a template for the restaurant.
Perfect contact with Sandy for template assistant for my company.

Date of experience: November 7, 2018
Greece
1 review
0 helpful votes
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Great support
November 7, 2018

Great support and instantly reply to all our questions! She was reply to all our questions instantly. She was very polite and friendly. Thank you Becky!

Date of experience: November 7, 2018
Uzbekistan
1 review
0 helpful votes
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Becky was responsive for all my questions and offer many interesting things for me :) I will back to this shop again later :D

Date of experience: November 6, 2018
Pennsylvania
2 reviews
1 helpful vote
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I've working with this company for well over ten years and they are top notch! I would highly recommend them! Great service after the sale too!

Date of experience: November 6, 2018
Greece
1 review
0 helpful votes
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I had the best online purchase experience buying form template monster, with the help of the great online sales operator (Francesco) :)

Date of experience: November 6, 2018
Sri Lanka
1 review
0 helpful votes
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Very helpful staff to find templates, information and have great ideas. As a buyer I spent so much time looking templates on this site but not satisfied. But an employee help to find the greatest template for my project!

Date of experience: November 4, 2018
Greece
1 review
0 helpful votes
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Very helpful
November 4, 2018

Perfect contact with Sandy for template assistant for my company. We chose a template for my special needs for my company

Date of experience: November 4, 2018

From the business

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templatemonster.com
Founded in 2002