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Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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Morocco
1 review
0 helpful votes
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Great service
November 27, 2018

Caroline was very helpful, answered all my questions and made sure everything fit my need, awesome support!

Date of experience: November 27, 2018
Romania
1 review
0 helpful votes
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Profesional support!
November 27, 2018

Ariel, from Sales Departament had the patience to guide me with my problems and also got a nice promo code that was trully helpful!

Date of experience: November 27, 2018
Florida
1 review
0 helpful votes
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I had great assist from Caroline for purchasing a template. She was so friendly and knowledgeable what she is doing. Awesome customer service. Thanks,

Date of experience: November 24, 2018
GB
1 review
0 helpful votes
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A big thanks to Becky for her help getting me to find the template for my site. Fast response times and friendly service. Good one!

Date of experience: November 23, 2018
GB
1 review
0 helpful votes
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Template Monster - Jace
November 22, 2018

I needed some assistance with the purchase of a theme and Jace was very helpful. I was impressed by his attitude and will use their services again

Thanks

Date of experience: November 22, 2018
Belgium
1 review
0 helpful votes
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Top services
November 22, 2018

Fast chat and good quality information from tech support template monster? Thank you again for your help

Date of experience: November 22, 2018
Kazakhstan
1 review
0 helpful votes
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Огромное спасибо Вашему менеджеру - Ариэль, с отдела продаж. Очень терпеливо и грамотно проконсультировала меня. Самое главное, точно определила и подобрала нужный мне шаблон! Спасибо Вам! Высоких Вам свершений в работе!

Date of experience: November 21, 2018
Canada
1 review
0 helpful votes
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Great variety
November 21, 2018

Great variety of templates for any kind of CMS website. The templates are even categorised so it's easy to find something for your specific project.

Date of experience: November 21, 2018
Italy
1 review
0 helpful votes
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Оператор Sendy
November 21, 2018

Превосходное отношение к клиентам, общался с оператором Sendy, все по сути, на все вопросы получил достойные ответы. Спасибо, палец вверх!

Date of experience: November 21, 2018
Poland
1 review
0 helpful votes
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If you need "take away" template it is great place to go. There is a huge collection of templates and they are updates even after purchase is done.

Date of experience: November 20, 2018
Nigeria
1 review
0 helpful votes
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Awesome template
November 20, 2018

Well, the additional service makes life so easy and your live chat is always and almost instantaneous with a good technician to guide you with well detail and structured information.
Thank you

Date of experience: November 19, 2018
Nicaragua
1 review
0 helpful votes
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Excelente atención, siempre tuve una respuesta adecuada y sentí el comprimiso de Sandy en querer ayudarme. Gracias

Date of experience: November 19, 2018
Slovakia
1 review
0 helpful votes
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Support
November 19, 2018

I appreciate very good customer service (i was in contact with Sandy), it's really helpful when you are thinking about the additional packages too. I received very good feedback to my questions and also explanation. Thank you!

Date of experience: November 19, 2018
Michigan
1 review
0 helpful votes
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Great customer service
November 16, 2018

CSA really took the time to listen and understand my request. Remained on task, and provided outstanding customer service.

Date of experience: November 16, 2018
Florida
2 reviews
0 helpful votes
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Template review
November 16, 2018

The guy who helped me, Fransesco, was helpful, and not too intrusive. He made some great offers. He allowed me to make choices that I feel comfortable with.

Date of experience: November 16, 2018
India
1 review
0 helpful votes
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Awesome Template Content
November 16, 2018

Great support and instantly reply to all our query.
And helping me find my awesome shoe template. Found a couple of beautiful templates to use and spent productive time with a chat agent.
Special thanks to Francesco.

Date of experience: November 16, 2018
Romania
1 review
0 helpful votes
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Awesome
November 16, 2018

I am really satisfied with the templates I have bought from them so far!

Keep up the good work!
Marius

Date of experience: November 16, 2018
Colombia
1 review
0 helpful votes
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"Caroline"
November 16, 2018

Great support and instantly reply to all our questions! She was very polite and friendly. I will back to this shop again later :D

Date of experience: November 15, 2018
Luxembourg
1 review
0 helpful votes
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Sandy
November 15, 2018

. I talk now with their support.
Sandy (the operator that talk with me) is very kindly, very well prepared to all my questions, and explain everything to me.
Another good service is that Sandy offers me good solution to help me in my needs...
Really perfect

Date of experience: November 15, 2018
adam p.
New York
1 review
0 helpful votes
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Great customer service
November 15, 2018

Caroline is one of the best executives I have spoken too, directly to the point and honest, she helped me choose templates which I was confused for the whole day.
Keep it up guys !

Date of experience: November 14, 2018

From the business

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templatemonster.com
Founded in 2002