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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Caroline was wonderful all around. She was helpful, resourceful, and patient. I'm a happy client. Thank you.
Огромное спасибо за помощь! Greg был очеь вежлев и компитентен во всех вопросах! все решили очень быстро!
Хороший сервис, шикарные шаблоны, активная тех. поддержка. Вопросы решили быстро и без проблем, оплата прошла быстро, как и получение файлов шаблона.
Special thanks to Greg - He was very use full and kind supporting me. I bough a bundle and another template.
Легко, доступно, понятно. Мне всё очень понравилось.
Спасибо.
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Caroline, from the chat assistance was a great help, she gave me fast and accurate answers, and cared to fill all my needs. Quite professional but friendly at the same time. This is why i decided to go to ahead with the purchase. Excellent asset, not to mentio excellent templates!
Я попал на сайт из Google по запросу "готовый сайт недвижимости".
Мне понравился один из шаблонов. Но я подумал - надо получить общую картину. И я стал просить операторов (чат внизу справа) показать мне, что сейчас в тренде. Мне давали скрины - что нажимать, но ничего не получалось. Только когда я попал на Greg - я без проблем получил ответы и без скринов:)
Хотя, чьи ответы были лучше по сути, я пока не знаю)
They answer you precise and accurate and never disappoints you. I find them quite professional and extremely serious when it comes to customer service.
Dear Sandy, many thanks for your patient and good support me!
I hope to find the right template for my business.
Was asked couple questions about my project and Caroline provided the best template recommendation and so provided options. Very knowledgeable about the products. Thanks!
Should it be an elementary school or college, music classes or what you want time in joy. Then be able to purchase their template from them more than a lot was help and so exact that the time I wanted to buy something from somewhere else. The tv needed to be turned off and I focus on what was needed. So becareful before you start and have a plan of what you need.
I asked for some help on Wordpress as I do not have a clue on php coding only html and Greg chose 3 templates for me to look at and also emailed me so I can ask questions at a later date. I really appreciate the help and assistance provided as he took time to understand my query.
Support on the high level! Ms Becky (and probably all the rest helpful persons in support department) answered for all my questions, gave me useful hints about website. Im super happy:)
Many thanks!
Good working knowledge of their own products, and took time to understand what I needed. Followed through with an email and a commitment to honour a discount for long enough to get my committee on board.
The assistant, Greg, was fast and proposed exactly what I needed and answered all my questions quickly. Thanks a lot.
Your manager Greg, I can say, very professionally approached my specific question!
Selecting a template, according to the criteria that I indicated. A site that will work on the principle of Internet sites such as OLX.KZ.
It is a pleasure to work with such professionals! Special thanks to Greg!
As a WP beginner, I have lots of simple questions. Caroline was a great help and patiently addressed all my concerns!
Thank You! :)
In a matter of a few questions Caroline helped me find a website that will work great for my business
I was overwhelmed by the Wordpress options so I decided to try the chat. I was connected to Caroline who made life so easy for me. I just told her what I was looking for, sent her a sample site, and she came back with multiple template options for me. I was very pleased with how easy it was to work with her and her suggestions were right on point. Thank you!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

