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Templatemonster

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Templatemonster Reviews Summary

Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.

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GB
1 review
0 helpful votes
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Helpful and suggestive, helped to make shopping easier.
Very friendly and helped get information across to me.
Grateful, thanks!

Date of experience: February 16, 2019
Bulgaria
1 review
1 helpful vote
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Thank you for fast and qualified assistance. I have got a full answer on all my questions and have got a lot of fine advices how to settle my problem and found the best way

Date of experience: February 16, 2019
Singapore
1 review
0 helpful votes
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Thanking Jace
February 15, 2019

Recently, I asked for a help from one of your experts. She was a great help to me. Thanks. And best of luck for you and your company.

Date of experience: February 15, 2019
Slovenia
1 review
0 helpful votes
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Buying template
February 14, 2019

CS agent Sandy

Perfect support and answers on basics questions and complex one. Also sales oriented. Got real feeling that they want to help e.g. support.
Recomending.
Regards

Date of experience: February 14, 2019
Ohio
1 review
1 helpful vote
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Great Pre sales suport
February 14, 2019

We just spent an hour with Caroline, who helped us find a ecomm theme for our new company web site. She was patient and answered all our questions.

Date of experience: February 13, 2019
Turkiye
1 review
0 helpful votes
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Caroline was my assist for templates and she is really cool for her work. I will use this webpage more.

Date of experience: February 13, 2019
Texas
1 review
0 helpful votes
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I am a wix user and try to get more verity of website themes to choose from and I ended up with a perfect support from Jace in Templatemonster, i ended up getting the perfect website theme with a massive help from Jace that he never hesitated to answer any question about what i need, its easy process to get perfect theme for your business website.

Thank you so much Jace

Date of experience: February 13, 2019
Colombia
1 review
0 helpful votes
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Installing
February 13, 2019

I am happy whit the support team in chat, all attention was good, i have now my services working and I recomended. Thanks to Miriam, Jace and Clyde Cahill

Date of experience: February 13, 2019
Turkiye
1 review
0 helpful votes
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They helped me with all my questions. Jace in the sales chat was very helpful. Jace, thank you very much.

Date of experience: February 13, 2019
GB
1 review
0 helpful votes
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Greg is a topman and i hope to conclude my business with him in the next few days, quite helpful and patient.

Date of experience: February 13, 2019
Argentina
1 review
0 helpful votes
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Excelente ayuda en el chat en español, hable con una asistente llamada Lori y me dio todas las respuestas que necesitaba saber. Muchas gracias por este gran servicio.!

Date of experience: February 12, 2019
Viet Nam
1 review
2 helpful votes
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This is trusted business, they provide many awesome templates. I have found what im looking for here. Thanks for best service!

Date of experience: February 12, 2019
Honduras
1 review
0 helpful votes
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Efficient
February 11, 2019

I got all my doubts and questions covered. Agent Lori was great supporting me. You're doing a great job. Congratulations!

Date of experience: February 11, 2019
Brazil
1 review
0 helpful votes
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Muito satisfeito.
February 11, 2019

Ano Muito bem Atendida, Todas como Minhas Perguntas were curadas. Sandy me respondeu com clareza e objetividade...

Date of experience: February 11, 2019
Australia
1 review
0 helpful votes
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Website info
February 9, 2019

Becky was a great help and will still continue to ask her questions. I am deciding which template to go with or whether to go with the website being built. Great help

Date of experience: February 9, 2019
Pakistan
1 review
1 helpful vote
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Great Support from Sandy
February 8, 2019

I want to thanks Sandy for excellent assistance, Sandy you are so smart and honest girl. Love you and I can contact to you back on your email as soon as possible.
Thank you very very muchhh..

Date of experience: February 7, 2019
Texas
1 review
1 helpful vote
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Great customer service!
February 8, 2019

Caroline was very patient, helpful, and knowledgeable. She asked the correct probing questions to determine my needs and was able to come up with some ideas that aligned with my vision.

Date of experience: February 7, 2019
India
1 review
0 helpful votes
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Appreciate the service
February 7, 2019

I worked with Greg and he is personally recommend everything recommend based on my expectation. I am even given a promo code to avail hosting at zero cost.

Date of experience: February 6, 2019
Brazil
1 review
1 helpful vote
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Awesome support
February 7, 2019

I wanted to buy a template but had many doubts, so i got into a chat with Caroline. Awesome attention she gave me, i purchased the template right away. Thanks Templatemonster for the great support team.

Date of experience: February 6, 2019
Georgia
1 review
0 helpful votes
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I worked with Caroline and I had NO idea how helpful this experience would be. I was really impressed. She helped me navigate my choices and options for hosting my site. It was so unexpected to have someone help with such care and warmth. I will definitely do business with TemplateMonster.

Date of experience: February 6, 2019

From the business

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templatemonster.com
Founded in 2002