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Templatemonster has a rating of 3.3 stars from 1,682 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Templatemonster most frequently mention customer service, great support and pre sales.
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Helpful and suggestive, helped to make shopping easier.
Very friendly and helped get information across to me.
Grateful, thanks!
Thank you for fast and qualified assistance. I have got a full answer on all my questions and have got a lot of fine advices how to settle my problem and found the best way
Recently, I asked for a help from one of your experts. She was a great help to me. Thanks. And best of luck for you and your company.
CS agent Sandy
Perfect support and answers on basics questions and complex one. Also sales oriented. Got real feeling that they want to help e.g. support.
Recomending.
Regards
We just spent an hour with Caroline, who helped us find a ecomm theme for our new company web site. She was patient and answered all our questions.
Caroline was my assist for templates and she is really cool for her work. I will use this webpage more.
I am a wix user and try to get more verity of website themes to choose from and I ended up with a perfect support from Jace in Templatemonster, i ended up getting the perfect website theme with a massive help from Jace that he never hesitated to answer any question about what i need, its easy process to get perfect theme for your business website.
Thank you so much Jace
I am happy whit the support team in chat, all attention was good, i have now my services working and I recomended. Thanks to Miriam, Jace and Clyde Cahill
They helped me with all my questions. Jace in the sales chat was very helpful. Jace, thank you very much.
Greg is a topman and i hope to conclude my business with him in the next few days, quite helpful and patient.
Excelente ayuda en el chat en español, hable con una asistente llamada Lori y me dio todas las respuestas que necesitaba saber. Muchas gracias por este gran servicio.!
This is trusted business, they provide many awesome templates. I have found what im looking for here. Thanks for best service!
Ano Muito bem Atendida, Todas como Minhas Perguntas were curadas. Sandy me respondeu com clareza e objetividade...
Becky was a great help and will still continue to ask her questions. I am deciding which template to go with or whether to go with the website being built. Great help
I want to thanks Sandy for excellent assistance, Sandy you are so smart and honest girl. Love you and I can contact to you back on your email as soon as possible.
Thank you very very muchhh..
Caroline was very patient, helpful, and knowledgeable. She asked the correct probing questions to determine my needs and was able to come up with some ideas that aligned with my vision.
I worked with Greg and he is personally recommend everything recommend based on my expectation. I am even given a promo code to avail hosting at zero cost.
I wanted to buy a template but had many doubts, so i got into a chat with Caroline. Awesome attention she gave me, i purchased the template right away. Thanks Templatemonster for the great support team.
I worked with Caroline and I had NO idea how helpful this experience would be. I was really impressed. She helped me navigate my choices and options for hosting my site. It was so unexpected to have someone help with such care and warmth. I will definitely do business with TemplateMonster.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at [email protected]
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

